Sales Executive

• Minimum of 2-3 years of experience in hotel sales, MICE, group business, events, or a similar commercial role within hospitality

• Previous experience managing corporate groups with accommodation and coordinating associated services

• Strong knowledge of the MICE segment, including corporate clients, agencies, DMCs, and meeting planners

• Proven experience preparing proposals, negotiating rates and conditions, and managing contracts

• Familiarity with PMS, CRM, sales management systems, and business forecasting tools

• Understanding of hotel revenue management principles, including occupancy, ADR, and profitability

• Excellent organizational, planning, and follow-up skills, with the ability to manage several opportunities simultaneously

• Strong written and verbal communication skills in English; Spanish proficiency is highly valued

• Excellent interpersonal and client relationship management skills

• A proactive, solution-oriented mindset, with the ability to identify opportunities and respond effectively to changing business needs

• Previous experience in luxury hotels, lifestyle hospitality, or premium brands will be highly valued

• Experience conducting site inspections, attending industry events, and developing commercial accounts is an advantage

• Valid EU / Spain work permit

• A commercially driven professional with a strong passion for hospitality, client relationships, and business development

• Excellent communication, negotiation, and interpersonal skills, with the ability to build lasting relationships with corporate clients and industry partners

• Highly organized, detail-oriented, and capable of managing multiple enquiries, accounts, and projects simultaneously

• Proactive, self-motivated, and comfortable working independently while collaborating effectively with different departments

• Client-focused, with a strong commitment to delivering personalized experiences and high service standards

• Analytical and results-oriented, with an understanding of revenue optimization, forecasting, and commercial performance

• Adaptable and comfortable working in a dynamic, fast-paced hospitality environment

• A collaborative team player with a professional attitude and a strong sense of ownership and accountability

As Sales Executive, you will play a key role in driving commercial growth by developing and converting business opportunities in the MICE segment (Meetings, Incentives, Conferences, and Events), particularly those involving accommodation.

Working closely with the Sales Manager and Commercial Management, you will manage client relationships, develop new accounts, prepare tailored proposals, negotiate commercial conditions, and coordinate confirmed groups to ensure a seamless experience from the initial enquiry to post-stay follow-up.

You will also support the commercial and operational management of corporate and social events when required, ensuring continuity of service and close collaboration with the hotel's operational teams. This role requires a proactive, commercially minded professional with strong organizational skills, a client-focused approach, and the ability to balance business development, revenue optimization, and operational excellence.

1. Proactive and Reactive Sales Management - MICE Groups with Accommodation

• Work closely with the Sales Manager and Commercial Management to attract, manage, and convert MICE business opportunities with associated accommodation across different geographical markets

• Develop proactive sales initiatives targeting corporate clients, MICE agencies, Destination Management Companies (DMCs), meeting planners, and other relevant intermediaries

• Respond to and follow up on enquiries for corporate groups, meetings, incentives, and other MICE opportunities involving accommodation

• Prepare tailored proposals, negotiate commercial terms, and formalize contracts, incorporating rooms, event spaces, F&B, and related services where applicable

• Prioritize opportunities according to hotel needs, availability, and revenue strategy, contributing to the achievement of commercial targets

• Identify, develop, and nurture accounts with the potential to generate MICE group business with accommodation

• Maintain regular commercial activity through calls, client visits, presentations, and account follow-ups

• Conduct site inspections for prospective clients and groups at enquiry, tentative, and confirmed stages

• Participate in assigned sales initiatives, industry networking events, and trade fairs

• Build and maintain strong, professional client relationships before, during, and after their stays, encouraging repeat business and long-term partnerships

• Respond to incoming enquiries promptly and professionally, ensuring an initial response within 24 hours

• Identify client needs and tailor proposals to the hotel's product, standards, availability, and capabilities

• Manage client questions, changes, and issues throughout the sales process, coordinating solutions with the relevant departments

• Gather client feedback and share relevant insights internally to improve the product, service, and commercial processes

• Ensure consistent follow-up from the initial enquiry through conversion, group delivery, and post-stay evaluation

• Ensure that all contracted terms and group requirements are communicated accurately and comprehensively to the relevant departments

• Coordinate rooming lists, cut-off dates, deposits, payments, cancellation terms, and other commercial and operational requirements

• Prepare and maintain the internal documentation required for group stays and associated services

• Participate in coordination and pre-convention meetings, facilitating the transfer of information between the client and operational teams

• Monitor contractual commitments and any changes following confirmation, working closely with the relevant operational teams to ensure proper execution

• Ensure continuity in the commercial management and follow-up of corporate and social events when the Sales Manager is off-property

• Handle enquiries, conduct site inspections, and follow up on proposals and events within established commercial conditions and authorization levels

• Coordinate with operational departments to ensure the necessary information, arrangements, and preparations are in place for events during this coverage

• Keep the Sales Manager informed of decisions, changes, commitments, and outstanding matters, ensuring a smooth and organized handover upon their return

• Keep leads, accounts, sales activities, and business blocks up to date in the PMS and relevant commercial systems

• Accurately record opportunity status, revenue forecasts, decision dates, and reasons for lost business

• Provide reliable and up-to-date information to Commercial Management and the Revenue Manager for group and revenue strategy meetings

• Collaborate with the Revenue team on rates and commercial conditions to maximize occupancy, ADR, and overall business profitability

• Prepare activity reports, pipeline updates, production reports, and other commercial analyses as required

• Work closely with Sales, Reservations, Revenue, Front Office, F&B, and Operations to support business development and the successful delivery of group stays and events

• Identify opportunities for business growth, upselling, and additional revenue within managed groups and accounts

• Represent Nômade Temple Madrid professionally, consistently reflecting the brand's values, identity, and service standards

• Perform other duties consistent with the position, professional level, and area of expertise, as assigned by Management

• Adapt flexibly to new commercial, operational, and organizational needs across the hotel or wider group

• Contribute to the ongoing development of the project, adapting to the evolving needs of its growth and consolidation phases