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What they offer
Full-time hours
Per the ad.
Fully remote
Per the ad.
What they ask for
Have the right to work in Spain
Bjak doesn't mention sponsorship in the ad.
Work in English
English is required, per the ad.
The role
There are over 5 billion users using basic applications today such email, notes, tasks, calendar and they're not AI-native. Our mission is to build proactive applications for anyone in the world, who are not used to complex prompting. We aim to bring intelligence to conversations, errands, organising and workflows, with minimal prompting.
Our product focuses on achieving high reliability for long-running workflows, persistent context, and real-world task completion. We believe products will greatly reduce hallucinations.
Our objective is to organise anyone's life, allowing us all to spend time on valuable and meaningful things.
What you'll do
You will own the UX of ActAI's core app experience. This means designing the end-to-end flows users go through every day - how they start tasks, how they follow along as the AI works, how they stay in control, and how they recover when something goes wrong.
This is a UX role for a HCI product. You need to understand both user needs and AI system behavior well enough to design product flows that feel clear, reliable, and controllable.
Own UX for ActAI's core app surfaces across iOS, Android, and web.
Design complete user flows for AI-assisted tasks - from intent capture through to task completion, including handoff, progress tracking, and error recovery.
Design how the app surfaces what the AI is doing, what decisions it has made, and what the user needs to confirm or adjust.
Map and design the full range of AI states a user encounters - loading, thinking, acting, waiting, completing, stalling, failing, and recovering.
Work with product, engineering, and ML teams to define user requirements and translate them into concrete design solutions.
Conduct usability research to understand where users lose trust, feel uncertain, or disengage.
Produce wireframes, user flows, and high-fidelity designs that engineering can build from directly.
Contribute to the design system and shared UX patterns for AI app surfaces.
Design for both simple everyday interactions and complex multi-step AI workflows within the same product.
Requirements
What we're looking for
Experience as a UX designer on consumer mobile or web apps, with a strong portfolio.
Solid skills in user flow design, wireframing, and high-fidelity prototyping in Figma.
Ability to design for systems that are asynchronous, non-deterministic, and context-dependent.
Clear thinking about user trust, control, feedback, and transparency in AI-driven product experiences.
Experience conducting user research and turning findings into design decisions.
Comfortable working in fast-moving teams with evolving product scope.
Ability to balance simple consumer UX with complex AI system behavior.
Good judgment on usability, edge cases, failure handling, and recovery flows.
Hiring process
For design roles, we expect candidates to submit a portfolio as part of the application process.
If there appears to be a fit, we'll reach out to schedule 2 rounds of interviews and a design assessment.
Applications are evaluated by our team members. Interviews will be conducted via virtual meetings and/or onsite.
We value transparency and efficiency, so expect a prompt decision. If you've demonstrated the exceptional skills and mindset we're looking for, we'll extend an offer to join us. This isn't just a job offer; it's an invitation to be part of a team that's bringing AI to have practical benefits to billions globally.
About Bjak
Bjak is a leading online insurance platform in Southeast Asia, operating primarily through its flagship brand, Bjak, which allows users to compare and purchase insurance policies digitally. The company has expanded into financial services, including investment and lending products, and is now developing an AI-powered neobank. With a strong focus on technology and innovation, Bjak has grown rapidly since its founding in 2019, serving millions of users across Malaysia and other regional markets.
Bjak has established a significant presence in Spain, with a large number of open roles based there, particularly in engineering, product, and design. The company is building a diverse, remote-friendly team and is actively hiring international talent for its AI finance agent and neobank initiatives. For international professionals, Bjak offers the opportunity to work on cutting-edge AI applications in fintech, with a multicultural environment and the chance to contribute to a fast-growing startup.
- Founded
- 2019
- Employees
- 500–1,000
- Headquarters
- Kuala Lumpur, Malaysia
- In Spain
- Madrid
Good to know if you are moving
- Bjak is headquartered in Kuala Lumpur, Malaysia, but has a substantial remote-friendly culture and is actively hiring in Spain, indicating a global, distributed team.
- The company is building an AI neobank and AI finance agents, offering engineers and product professionals the chance to work on cutting-edge AI applications in fintech.
- Bjak has raised over $100 million in funding, indicating strong financial backing and growth potential.
- The company's workforce is diverse, with employees from various countries, making it a welcoming environment for international hires.
- Bjak offers competitive compensation and benefits, including equity, to attract top talent globally.
In their own words
About the company & team
The best products today in the world were built by small, world class teams. We are a high talent density and hands-on team. We make decisions collectively, move at rapid speed, striking a balance between shipping high quality work and learning. Joining our team requires the ability to bring structure, exercise judgment, and execute independently. Our goal is to put in hands of our users a truly magical product
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