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Engineering Manager, Managed Services

Remote, Home based - Worldwide·Full-time·Added over 4 years ago (last checked 6 Nov)

Canonical

236 open roles

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Our summary

Work mode
Remote (Home based - Worldwide)
Contract
Full-time
English
Required
Education
University degree

Visa options

  • The ad doesn’t mention sponsorship

    Not a refusal, but not a yes. Worth asking in your first message.

  • May fit the digital nomad visa

    A remote job for a company outside Spain: you apply yourself, no sponsor needed. It asks for about €2,849 a month in remote income.

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Skills

Nice to have

Pay & benefits

What you'll get

We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognize outstanding performance. In addition to base pay, we offer a performance-driven annual bonus or commission. We provide all team members with additional benefits which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally.

  • Distributed work environment with twice-yearly team sprints in person
  • Personal learning and development budget of USD 2,000 per year
  • Annual compensation review
  • Recognition rewards
  • Annual holiday leave
  • Maternity and paternity leave
  • Team Member Assistance Program & Wellness Platform
  • Opportunity to travel to new locations to meet colleagues
  • Priority Pass and travel upgrades for long-haul company events

The role

We are hiring an Engineering Manager...

This role is an opportunity for a technologist with a passion for Linux and Cloud technologies to build a career with Canonical and drive the success with those leveraging Ubuntu and open source products. If you have an affinity for open source development and a passion for technology, then you will enjoy working with some of the best people in the industry at Canonical.

The BootStack team designs, builds, and operates modern distributed systems on private infrastructure for customers. From Kubernetes to OpenStack and everything in-between, you'll be working with the latest technology in a fast-paced engineering environment. As a Cloud Engineering Manager for the BootStack team, you will be responsible for managing the engineers that oversee day-to-day Managed Service of customer environments, including customer service management, managed services operations and consistent product improvement engineering. Collaboration with customers, product engineering, and operations is critical to success.

Location: This is a globally remote role.

What you'll do

  • Manage a growing engineering team to optimise the quality and velocity of both development and operations
  • Identify and measure team health indicators
  • Implement disciplined engineering and operations processes
  • Represent the BootStack team with respect to stakeholders, customers, and external teams
  • Ensure proper team focus on priorities, milestones, and deliverables
  • Work to meet service level agreements with customer deployments around the globe
  • Deliver quality managed services in a consistent, timely manner

What we are looking for in you

  • Bachelors (or equivalent) education in a technology field
  • Proven track record of professional experience of either software delivery using Python, Go, C, C++, Java, or similar and/or managing operations teams
  • Proven experience with OpenStack
  • Demonstrated strong commitment to testing methodologies and maintainable code quality
  • Experience with Linux system administration, Ubuntu/Debian a plus
  • Strong communication and cooperation skills
  • Experience with agile software development methodologies
  • Experience working in and managing distributed teams
  • Technical aptitude for understanding complex distributed systems
  • Experience with cloud topologies and technologies
  • Travel to team and company events and customer meetings, roughly 20% or less

About Canonical

Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open-source projects and the platform for AI, IoT, and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence; in order to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since our inception in 2004. Working here is a step into the future and will challenge you to think differently, work smarter, learn new skills, and raise your game.

Hiring process

6 steps5 interviewsa task to doabout 3 months in all

  1. Application

  2. Written interview

    In your own time

    A written submission tailored to the role presenting your academic and professional accomplishments; you choose format and length, and two domain experts grade it.

  3. Psychometric assessment (GIA)

    Online test · 30–45 min

    A cognitive-ability test measuring aptitude, problem solving and speed of learning, required for all applicants.

  4. Technical assessment

    Not every role

    A domain-specific assessment for some roles, graded by domain experts and discussed in later interviews.

  5. Early stage interviews

    With future colleagues and stakeholders · 3 sessions

    Three interviews with future colleagues and stakeholders focused on technical and domain skills.

  6. Talent interview

    With Talent Science team

    Interview with the Talent Science team including a 10-minute Personality Profile Analysis; compensation is first discussed here.

  7. Late stage interviews

    With potential manager, Hiring Lead and senior stakeholders

    Meet your potential manager, the Hiring Lead and senior stakeholders; management and leadership candidates also meet the CEO.

  8. Offer and onboarding · With a Hiring Lead

  • After application review you get a personal dashboard showing your assessment and interview plan.
  • The written interview is submitted anonymously to reduce bias early on.
  • You may apply to a single job once, or to four different jobs, in any 180-day period.

About Canonical

Canonical is the publisher of Ubuntu, the world's most widely used open-source operating system for cloud, IoT, and enterprise environments. Founded in 2004, the company is a global leader in open-source software, providing secure, supported Ubuntu solutions to enterprises, developers, and device manufacturers. With a distributed workforce spanning over 80 countries, Canonical drives innovation in areas like AI, edge computing, and cloud-native technologies, making it a key player in the open-source ecosystem.

Canonical has a strong presence in Spain, with a significant number of open roles across engineering, product, marketing, and sales. The company is known for its fully remote-first culture, allowing employees to work from anywhere, including Spain. For international professionals, Canonical offers a unique opportunity to contribute to world-class open-source projects, collaborate with a global team, and enjoy flexible work arrangements. The company values autonomy, excellence, and a passion for open-source, making it an attractive employer for those seeking a dynamic, remote-friendly environment.

Industry
Cloud/Ubuntu
Founded
2004
Employees
1,000–5,000
Headquarters
London, UK

Good to know if you are moving

  • Canonical is a remote-first company, allowing employees to work from anywhere, including Spain, with no requirement to relocate to a central office.
  • The company offers a diverse, international work environment with colleagues from over 80 countries, providing a global perspective.
  • Canonical is a major contributor to open-source projects, offering opportunities to work on widely-used technologies like Ubuntu, Kubernetes, and OpenStack.
  • Employees often receive a competitive salary and benefits, including home office setup allowances and professional development opportunities.
  • The company values autonomy and self-motivation, making it ideal for professionals who thrive in a flexible, results-driven culture.

In their own words

Additional information

We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration.

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