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Workshop Receptionist

On-site in Barcelona·Full-time·Added 1 month ago

Carglass

32 open roles

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Overview

Job details

Full-time
Per the ad.

Requirements

Have the right to work in Spain
No sponsorship mentioned, and this kind of work is rarely sponsored in Spain.
Work on-site in Barcelona
No relocation package mentioned.

Benefits

Flexible pay plan
Take part of your salary as tax-free benefits, per the ad.

This job was automatically translated to English.

Pay & benefits

What you'll get

Joining a leading company.
Initial training and support.
Role with direct impact on customers and the center.
Full-time.
Social benefits and flexible compensation (Baby Care, Saludable, Xtra, scholarships).
Wellness and recognition programs.
Participation in sustainability and corporate culture initiatives.

The role

At Carglass®, we specialize in the repair, replacement and recalibration of vehicle glass, but we offer so much more. We work together every day to make a difference for our customers and colleagues. That is the Carglass spirit.

At Carglass® we are specialists in the repair, replacement and recalibration of vehicle glass. We work to offer an expert and close service, helping our customers get back on the road safely.

For our Cornellá center we are looking to hire a Workshop Receptionist.

It is a key position in the customer experience and the organization of the center. We are looking for a person with an administrative profile, customer orientation, organization and communication skills. You do not need to know our processes from the start: you will receive full training during your onboarding.

What you'll do

You will be a reference figure for customers, accompanying them throughout the entire process and ensuring proper service management.

In-person and telephone customer service.
Explaining services and resolving questions.
Document management (services, insurers and internal processes).
Coordinating appointments, schedules and deliveries.
Reviewing vehicle and service data.
Collaborating with the technical team and the Workshop Manager.
Identifying needs and proposing solutions.
Supporting order and smooth operation of the center.

What do we value?

We are looking for an organized, proactive person with a service vocation.

Requirements

Experience in customer service, reception or administration.
Good communication skills and the ability to build trust.
Organization, attention to detail and agility.
Proficiency in Office and Internet at a user level.
Coordinating information between the customer and the workshop.
Customer orientation and commercial awareness.
Teamwork.

Training or experience in administration, automotive, retail, services or insurance will be valued.

About Carglass

Carglass is a leading provider of auto glass repair and replacement services, operating as part of the Belron group, the world's largest vehicle glass repair and replacement company. With a vast network of service centers and mobile technicians, Carglass serves millions of customers annually across multiple countries, offering both B2C and B2B services. In Spain, Carglass has a strong presence with numerous branches and a dedicated workforce, making it a key player in the automotive aftermarket industry.

In Spain, Carglass operates under the Belron umbrella, with offices and workshops spread across the country, including major cities like Madrid and Barcelona. The company is known for its customer-centric approach and invests in training and development for its technicians and support staff. For international professionals, Carglass offers opportunities in technical roles, sales, and corporate functions, with a work culture that emphasizes safety, quality, and career growth. The company's Spanish operations are well-established, providing a stable environment for those looking to relocate and work in a dynamic service industry.

Industry: Auto Glass Repair
Founded: 1972
Employees: 10,000–50,000
Headquarters: Bloomsburg, USA
In Spain: Madrid, Barcelona
Website: carglass.es

Good to know if you are moving

Carglass is part of Belron, the world's largest vehicle glass repair and replacement company, offering global career opportunities.
The company provides comprehensive training programs for technicians, making it accessible for those new to the industry.
With branches across Spain, including Madrid and Barcelona, there are opportunities in various locations.
Carglass emphasizes a customer-centric culture and invests in employee development and safety.
International hires may find roles in technical, sales, and customer service departments, with support for relocation in some cases.

In their own words

Additional information

At Carglass we celebrate diversity and are committed to creating an inclusive environment for all our people. We provide equal opportunities in our selection processes, and all applications will receive the same consideration for employment regardless of race, nationality, religion, age, color, sex, sexual orientation, gender identity, gender expression, disability, or any other characteristic protected by local, regional, or state laws, rules, or regulations.

Privacy: To review and consider employment applications, Belron® and all its global affiliated companies operating as Carglass® and Hurtigruta Carglass® collect and retain personal information in accordance with local laws and regulations. To understand what information is collected and why, please carefully review the Applicant Privacy Notice provided during the online application process, as well as the privacy policies of Belron® in each country: Germany, Austria, Belgium, Spain, Denmark, Finland, France, Italy, Luxembourg, Norway, Netherlands, Portugal, Sweden and Switzerland.