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Call Center Department Internship

On-site in Mollet del Valles·Part-time·Added 11 days ago

Carglass

33 open roles

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Overview

Job details

Part-time hours
Per the ad.

Requirements

Have the right to work in Spain
No sponsorship mentioned, and this kind of work is rarely sponsored in Spain.
Work on-site in Mollet del Valles
No relocation package mentioned.

This job was automatically translated to English.

Requirements

Education & certifications

We are looking for students who are in the final stretch of their studies, preferably in degrees such as Business Administration and Management or similar, and who can sign an internship agreement with their university or business school.

Are you skilled with tools like Excel and PowerPoint? Do you like to get involved in your work and take on new challenges with enthusiasm?

If you see yourself reflected, we are waiting for you!

The role

What you'll do

Updating simple activity reports (templates where a database is pasted and updated).
Creation of activity forms to collect information.
Monitoring the status of cancelled opportunities.
Monitoring opportunities In Progress.
Management of simple emails for the Call center.
Assistance with simple ticket management (cabling, workstation maintenance, etc.).
Monitoring of pending training sessions.
Maintenance and updating of weekly and monthly reports.
Data validation.
Planning and control of activities and training.

What will you do on a day-to-day basis?

Provide support in:

Knowledge of Excel and Data analysis

Knowledge of Excel and Data analysis.

What do we expect from you?

Very easy!

We want you to be eager to learn, grow, and contribute from day one. To be an organized person, with a good attitude, willing to work as a team and give your best in every task.

About Carglass

Carglass is a leading provider of auto glass repair and replacement services, operating as part of the Belron group, the world's largest vehicle glass repair and replacement company. With a vast network of service centers and mobile technicians, Carglass serves millions of customers annually across multiple countries, offering both B2C and B2B services. In Spain, Carglass has a strong presence with numerous branches and a dedicated workforce, making it a key player in the automotive aftermarket industry.

In Spain, Carglass operates under the Belron umbrella, with offices and workshops spread across the country, including major cities like Madrid and Barcelona. The company is known for its customer-centric approach and invests in training and development for its technicians and support staff. For international professionals, Carglass offers opportunities in technical roles, sales, and corporate functions, with a work culture that emphasizes safety, quality, and career growth. The company's Spanish operations are well-established, providing a stable environment for those looking to relocate and work in a dynamic service industry.

Industry: Auto Glass Repair
Founded: 1972
Employees: 10,000–50,000
Headquarters: Bloomsburg, USA
In Spain: Madrid, Barcelona
Website: carglass.es

Good to know if you are moving

Carglass is part of Belron, the world's largest vehicle glass repair and replacement company, offering global career opportunities.
The company provides comprehensive training programs for technicians, making it accessible for those new to the industry.
With branches across Spain, including Madrid and Barcelona, there are opportunities in various locations.
Carglass emphasizes a customer-centric culture and invests in employee development and safety.
International hires may find roles in technical, sales, and customer service departments, with support for relocation in some cases.

In their own words

About the company & team

At Carglass®, we specialize in the repair, replacement and recalibration of vehicle glass, but we offer so much more. We work together every day to make a difference for our customers and colleagues. That is the Carglass spirit.

Our team is made up of Genuine, Collaborative, Supportive and Demanding people, committed to their colleagues, clients and society.

It is in our DNA to offer the best service to our clients, whether internal or external.

Would you like to start your professional career within a large multinational company?

In our Call Center team, we are looking for a person like you: eager to learn, grow, and contribute in a collaborative, dynamic, and demanding professional environment.

Additional information

At Carglass we celebrate diversity and are committed to creating an inclusive environment for all our people. We provide equal opportunities in our selection processes, and all applications will receive the same consideration for employment regardless of race, nationality, religion, age, color, sex, sexual orientation, gender identity, gender expression, disability, or any other characteristic protected by local, regional, or state laws, rules, or regulations.

Privacy: To review and consider employment applications, Belron® and all its global affiliated companies operating as Carglass® and Hurtigruta Carglass® collect and retain personal information in accordance with local laws and regulations. To understand what information is collected and why, please carefully review the Applicant Privacy Notice provided during the online application process, as well as the privacy policies of Belron® in each country: Germany, Austria, Belgium, Spain, Denmark, Finland, France, Italy, Luxembourg, Norway, Netherlands, Portugal, Sweden and Switzerland.