Customer Service Asia Market Export
This role manages the Order to Delivery process for the Asia market. You will support sales and act as the primary customer contact. The position is based in Barcelona in a hybrid setup.
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This job advert was originally written in Spanish.
- Consolidated experience in team leadership, brand strategy, and business development.
- Solid track record in the comprehensive management of high-value-added projects and profitability optimization.
- Demonstrated ability to lead cultural transformation and digitalization processes.
- Excellent communication, negotiation, and customer experience orientation skills.
- Higher education related to the position and previous experience in dynamic and competitive environments will be positively valued.
We are looking for a highly qualified and forward-thinking Head of Brands and Strategy Officer to lead brand strategy and corporate growth. In this key role, you will be responsible for driving business development, optimizing customer experience, and leading multidisciplinary teams toward operational excellence and cultural transformation. We are looking for a strategic leader capable of aligning commercial vision with economic management and profitability, ensuring a strong results orientation and an advanced digitalization process across all high-value-added projects.
- Lead and execute business development and client growth strategies on a global level.
- Direct, motivate, and foster cultural transformation in high-performance teams.
- Comprehensively manage high-value-added projects, ensuring the achievement of objectives.
- Define and supervise the working methodology to maximize customer experience.
- Control economic management and guarantee the profitability of strategic initiatives.
- Drive digitalization and foster a results-oriented culture throughout the organization.
Catenon is a global executive search and international recruitment firm that combines technology, data, and human insight to identify the best professionals worldwide. With 23 offices across the planet and operations in more than 100 countries, the company specializes in board search, executive search, middle management recruitment, international recruitment, salary benchmarking, and talent projects for industries including construction, engineering, energy, IT, life sciences, and professional services.
Headquartered in Madrid, Spain, Catenon operates as a Spanish multinational with a strong presence in the local market, offering roles such as Jefe de Obra, Director General, and Sales Manager across Spain. The company's work culture emphasizes global mobility, with opportunities for expatriation (e.g., COO in Mexico) and multilingual roles (e.g., French Desk in Madrid), making it attractive for international professionals seeking cross-border careers in recruitment and talent management.
Our client is a prominent leading company in its sector, recognized for its constant innovation, operational excellence, and a strong commitment to developing high-impact brands in the global market. With a solid track record and a dynamic work environment, the organization fosters creativity, strategic leadership, and cultural transformation as fundamental pillars of its continuous success. We offer the opportunity to be part of a high-performance team, where talent and strategic vision are valued and maximized.
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