Global Head of Network

Hybrid in Madrid·Full-time·Added 1 month ago

Overview

Job details

  • Full-time hours

    Per the ad.

  • Hybrid

    Office and home days — the ad has the split.

Requirements

  • Have the right to work in Spain

    Cigna Healthcare Spain doesn't mention sponsorship in the ad.

  • Work in English

    English is required, per the ad.

  • Be near Madrid for hybrid days

    No relocation package mentioned.

  • Have 15+ years of experience

    Director-level role.

  • Master's degree

    “Master's degree in Business, Healthcare Management, or related field (MBA preferred).” — per the ad.

Pay & benefits

What you'll get

  • Competitive salary

  • Multicultural and hybrid working environment

  • Private Medical Insurance

  • Employee Wellbeing Benefits

  • Educational Development Program

Requirements

What we're looking for

  • Master's degree in Business, Healthcare Management, or related field (MBA preferred).

  • 15+ years of progressive leadership experience in provider network, contracting, and healthcare operations.

  • Extensive experience in international health insurance and multi-market provider network management.

  • Proven track record in large-scale network transformation and cost optimization.

  • Deep expertise in provider contracting, pricing, and partnership models.

  • Strong understanding of clinical operations, payment integrity, and healthcare economics.

  • Experience leading multicultural, multi-location teams in a global environment.

  • Strategic mindset with the ability to balance cost, quality and access trade-offs.

  • Strong executive presence with ability to influence enterprise stakeholders and external partners.

  • Financial acumen with demonstrated ability to drive ROI and cost savings impact.

  • Exceptional communication, negotiation, and stakeholder management skills.

  • Several language capabilities is preferred

The role

Global Head of Network - Health Organization IHDS - Cigna International Health

The Global Head of Network leads the end-to-end provider network strategy, contracting, and performance management across the Health segment within IHDS.

The role establishes a single, enterprise-led network model, ensuring alignment with IH and IHDS strategic priorities while optimizing cost, access, quality, and provider performance. It drives global consistency in contracting, strengthens strategic provider partnerships, and enables differentiated customer and provider value.

This position reports directly to the Chief Health Officer and is a key member of the Health Organization Leadership Team.

  • This role shapes the global provider network strategy and performance for IH directly influencing affordability, access and quality outcomes across international markets. It enables IH to leverage its global scale, strengthen provider partnerships, and deliver a differentiated, high-performing network that enhances competitiveness, improves customer outcomes and drives sustainable financial performance.

What you'll do

  • Define and deliver a multi-year global provider network strategy aligned with IH and IHDS priorities.

  • Lead periodic network strategy reviews across regions and functions to ensure consistency and performance optimization.

  • Monitor provider market dynamics, including pricing trends, regulatory changes, and competitive positioning.

  • Identify strategic network partnership opportunities (hospital groups, Centres of Excellence, value-based providers).

  • Partner with Finance and Medical Economics on network cost drivers, forecasting, and performance insights.

  • Establish and govern global contracting strategies, standards, and methodologies.

  • Lead negotiations for strategic and high-value provider partnerships at a global level.

  • Drive value-based contracting models to improve quality outcomes and cost efficiency.

  • Ensure alignment between regional contracting execution and enterprise objectives.

  • Strengthen provider relationship management and engagement frameworks.

  • Define and implement network segmentation and performance frameworks across cost, quality, and access dimensions.

  • Oversee provider performance monitoring, including utilization, outcomes, and provider experience.

  • Integrate clinical, operational, and payment integrity insights into network optimization decisions.

  • Drive initiatives to improve network efficiency, adequacy, and member experience.

  • Partner with D&A and Technology to enhance data-driven network management capabilities.

  • Report progress to portfolio management function within Strategy & Transformation to inform prioritization and resource allocation

  • Act as the enterprise integrator for provider network strategy, aligning with IH, BOB, IHDS and enterprise.

  • Ensure network strategy is embedded into product design, care models, clinical programs and operational delivery.

  • Lead cross-functional initiatives that optimize the full health value chain.

  • Influence enterprise investment decisions related to network capabilities, partnerships, and innovation

  • Establish and lead global network governance frameworks, including contracting, performance, training/orientation and partnerships.

  • Ensure disciplined prioritization and execution of network initiatives with multi-million-dollar impact.

  • Track and deliver measurable outcomes on cost containment, quality improvement and access expansion.

  • Provide executive-level reporting on network performance and value realization.

About Cigna Healthcare Spain

Cigna Healthcare Spain (Cigna Salud) is the Spanish health insurance operation of the global Cigna group. It sells health insurance to individuals and companies in Spain, including products such as Cigna Salud Plena, reimbursement plans (Reembolso Gold and Titanium), dental coverage, and complementary benefits, alongside prevention and wellbeing programs (Cigna +Salud). Its Spanish site states the group is present in 30 countries, serves more than 190 million insured people worldwide, and has more than 70,000 employees.

Industry
Health Insurance
Employees
70,000+
In Spain
Madrid, Barcelona
Website
cigna.es

Good to know if you are moving

  • Cigna's Spanish operation works from offices in Madrid and Barcelona and serves customers across Spain.
  • In Spain Cigna has three business lines: health insurance for individuals, for companies, and for expatriate employees.
  • Cigna offers international health plans for expatriates with defined coverage areas and an international medical network (CignaLinks), plus an insured portal (Cigna Envoy).
  • Customer-facing roles in Spain include multilingual positions such as Italian, French, German and Portuguese-speaking customer service and provider inquiries representatives.
  • The global group reports presence in 30 countries, more than 190 million insured customers, and more than 70,000 employees; its Spanish site displays a Great Place to Work badge.

In their own words

About the company & team

Cigna Healthcare is a global health service company dedicated to transforming healthcare. With roots in the U.S. and operations in over 30 countries, we serve more than 180 million customers and patients worldwide. Ranked 13th on the Fortune 500 in 2025, Cigna is recognized as one of the most trusted and influential names in the industry.

Our mission is to improve the health, well-being, and peace of mind of those we serve.

Join our globally recognized brand, where trust, communication, and a positive culture are at the core of everything we do. Our leadership is consistent, approachable, and supportive-ensuring your well-being and work-life balance.

We're looking for individuals who thrive in collaborative environments, are passionate about meaningful change, and want to grow in a company that puts people first.

At Cigna, you'll be part of a purpose-driven team that values innovation, compassion, and impact. Whether you're shaping better care experiences or supporting customers through life's key moments, your work will matter.

Grow with us-and help shape the future of healthcare.

Additional information

Cigna Healthcare, a division of The Cigna Group, is an advocate for better health through every stage of life. We guide our customers through the health care system, empowering them with the information and insight they need to make the best choices for improving their health and vitality. Join us in driving growth and improving lives.

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you require reasonable accommodation in completing the online application process, please email: SeeYourselfEMEA@cigna.com for support. Do not email SeeYourselfEMEA@cigna.com for an update on your application or to provide your resume as you will not receive a response.

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