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Alarm Monitoring Center Operator

On-site in San Fernando de Henares·Full-time·Added 1 month ago (last checked 8 Oct)

Clece

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Overview

Work mode: On-site, San Fernando de Henares
Contract: Permanent contract, full-time hours

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Skills

Nice to have

Drones

This job advert was originally written in Spanish.

Pay & benefits

What you'll get

Work schedule: Full-time
Schedule: Monday to Sunday in 12-hour rotating shifts
Contract type: Permanent
Collective agreement salary + 200 euro monthly bonus

The role

What you'll do

Control, reception, and monitoring of signals emitted by an alarm system.
Control of the provision of the company's surveillance services.
Preparation of incident reports regarding thefts and/or breakdowns.
Customer service.
Control and monitoring of compliance with OSH regulations according to the job position.
Access control to the ARC.
Permanent collaboration with state security forces.
Processing of incidents with system providers/maintenance companies.

What are we looking for?

Experience in an Alarm Receiving Centre.
Intermediate level of office automation and operating systems.
Ability to handle alarm signal management programs, CCTV, video surveillance, and drones.
TIP security accreditation for security guards is valued.
Official drone pilot certification (from the state aviation safety agency AESA) is valued.
Knowledge of occupational health and safety, quality, and environmental matters is desirable.

About Clece

Clece is a Spanish facility services and social care company headquartered in Madrid. It is part of the Grupo ACS conglomerate and provides a wide range of services including building maintenance, cleaning, security, and home care assistance. With operations across Spain, Clece employs tens of thousands of workers, making it one of the largest facility services providers in the country.

Clece has a strong presence throughout Spain, with offices and service locations in nearly every region. The company is known for its focus on social services, particularly home care assistance (ayuda a domicilio), which is a major part of its operations. For international professionals, Clece offers opportunities in facility management, maintenance, and social care, though most roles require Spanish language proficiency and often involve direct interaction with local clients.

Industry: Facility Services
Founded: 1989
Employees: 10,000–50,000
Headquarters: Madrid, Spain
In Spain: Madrid, Barcelona, Tenerife and 6 more
Website: clece.es

Good to know if you are moving

Clece is a Spanish company, so all operations and jobs are based in Spain, making it a direct option for those relocating to Spain.
The company has a strong focus on social services, particularly home care, which may require Spanish language skills and familiarity with local regulations.
Clece offers a wide range of roles from administrative to technical (electricians, bricklayers) and care positions, providing opportunities for various skill levels.
As a large employer, Clece has a structured HR process and often hires for public sector contracts, which may offer job stability.
For international professionals, roles are typically in Spanish, so fluency in Spanish is often a requirement.

All open roles at Clece