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Customer Service Advisor

On-site in Madrid·Added 22 days ago

COLYBRY

6 open roles

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Overview

Job details

  • A relocation package

    Help with the move, per the ad.

Requirements

  • Have the right to work in Spain

    No sponsorship mentioned, and this kind of work is rarely sponsored in Spain.

  • French

    The ad asks for French, or counts it in your favour.

  • Work on-site in Madrid

    A relocation package offered.

This job was automatically translated to English.

Pay & benefits

What you'll get

  • Full-time permanent contract (CDI) under Spanish law

  • Position based in Madrid

  • Full training provided upon starting the position

  • Previous experience not essential

  • Dynamic and multicultural working environment

  • Internal career advancement opportunities

  • Integration and support upon starting the position

  • Free support from Colybry for your administrative procedures and your housing search

Requirements

What we're looking for

  • You have professional-level proficiency in French

  • You are comfortable communicating by telephone

  • You enjoy contact with customers

  • You possess good listening and communication skills

  • You are motivated, dynamic, and solution-oriented

  • You know how to use common IT tools

  • You enjoy teamwork

  • You wish to develop your skills and grow professionally

  • You are available to work in Madrid

No previous experience in customer relations is essential: full training is planned to allow you to find your feet quickly.

The role

Do you want to live in Madrid and take on a new professional challenge internationally?

We are looking for Customer Service Advisors M/F to join several of our partner companies based in Madrid. You will support French-speaking customers by telephone and help them find the products or services that meet their needs.

What you'll do

As a Customer Service Advisor, your main missions will be the following:

  • Answering calls from French-speaking customers

  • Welcoming, listening to, and understanding their requests

  • Identifying their needs and proposing suitable products or services

  • Clearly presenting offers and their benefits

  • Answering questions and assisting customers with their procedures

  • Ensuring customer relationship follow-up

  • Updating information and exchanges in the CRM tool

  • Ensuring customer satisfaction

  • Respecting the procedures and objectives defined by the company

Specific missions may vary depending on the partner company you join.

Why Madrid?

Madrid offers many professional opportunities in a dynamic and international environment.

By joining one of our partner companies, you will be able to develop your career while enjoying the climate, the warm atmosphere, and the quality of life of the Spanish capital.

Hiring process

With Colybry, maximize your chances of joining an international company in Madrid and give a new dimension to your career in customer relations.

If you want to live in Spain, work in French, and join a dynamic team, don't wait any longer: apply now!

About COLYBRY

COLYBRY is a Barcelona-based company specializing in expat services, offering tailored support and solutions for individuals and families relocating to Spain. The company focuses on simplifying the relocation process, providing guidance on administrative, legal, and practical aspects of moving, which positions it as a niche player in the Spanish relocation and lifestyle services sector.

With its operations centered in Barcelona, COLYBRY serves a growing international community in Spain, making it a relevant employer for multilingual professionals, particularly those with French-speaking skills. The company's work culture is client-focused and international, offering opportunities for sales and advisory roles that leverage cross-cultural communication. For international hires, COLYBRY provides a chance to work in a dynamic, multicultural environment in one of Europe's most popular expat hubs.

Industry
Expat Services
Headquarters
Barcelona, Spain
In Spain
Barcelona
Website
colybry.com

Good to know if you are moving

  • Based in Barcelona, a top destination for international professionals, offering a vibrant lifestyle and strong expat community.
  • The company's services are directly relevant to expats, making it a potential employer that understands relocation challenges firsthand.
  • Current open roles are for French-speaking commercial advisors, indicating a need for multilingual talent.
  • As a small company, employees may have broader responsibilities and direct impact on client experiences.
  • Working in expat services provides exposure to diverse international clients and cross-cultural business practices.

In their own words

About the company & team

Colybry does not recruit for its own teams: we connect French-speaking talent with partner companies established in Spain.

Thanks to our network, your application benefits from privileged visibility and can be presented to several employers matching your profile, which increases your chances of recruitment.

Colybry provides free support to candidates throughout the recruitment process.
In the event of relocation to Madrid, our team can also inform you and assist you with your administrative procedures and your housing search.

Additional information

All applications will be considered, especially those from people with disabilities, given equal skills.

All open roles at COLYBRY

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