Customer Support
Customer service representative for the Swedish market. You will assist customers via phone, chat, and email with billing and technical queries. The role is based on-site in Fuengirola, Spain.
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Permanent contract
Per the ad.
A relocation package
Help with the move, per the ad.
Have the right to work in Spain
No sponsorship mentioned, and this kind of work is rarely sponsored in Spain.
Norwegian
The ad asks for Norwegian, or counts it in your favour.
Work on-site in Fuengirola
A relocation package offered.
Nice to have
This job advert was originally written in NO.
What many look for first and foremost when reading job advertisements is whether they are qualified for the position. We will get a little ahead of you and place this section further up. As a Customer Advisor with us, we do not present long lists of qualification requirements. The most important things to us are the following:
You speak and write fluent Norwegian
You are positive, willing to learn, and like working with people
You have experience from service professions
Experience from a call center or office, with telephone and PC as work tools, is a big plus
You have the possibility to move to Spain and work from our office in Fuengirola. It is positive if you have thoughts regarding long-term relocation
Permanent 100% position with competitive terms
Thorough training over 4 weeks and close follow-up along the way
2 weeks of free accommodation upon starting
Assistance with moving and necessary paperwork such as NIE number (Spanish personal ID number), social security, and residence permit
Free breakfast and lunch every day in our canteen, with a roof terrace
Fixed salary and bonus scheme
An international and social working environment with colleagues from several countries
Great development opportunities; we invest in your further career within the company
Social activities and events such as Summer Games, Sector Alarm Awards, volleyball, padel, and day trips in Spain
New year, new opportunities? Start 2026 with sun and customer service in Spain!
We are looking for Customer Advisors for our customer center in Fuengirola, south in Spain!
Are you ready to start the year with palm trees instead of puffer jackets and hats? With us, you get the chance to combine a secure job in customer service with sun, warmth, and experiences on the Spanish Costa del Sol. We are looking for customer advisors for our award-winning customer center in Fuengirola, located between Malaga and Marbella.
This is a job within customer service; you will not be doing sales in this position. We are looking for those who have the possibility to start in February, March, and April.
As part of our customer service team, you will be the voice that provides security to our Norwegian customers. You will answer inquiries regarding alarm systems, invoices, and subscriptions, primarily over the phone. Every day offers new challenges and opportunities to make a difference.
Customer handling via telephone (and eventually via chat and email)
Guidance and problem-solving related to the customer's alarm system and various technical questions
Contributing to high quality at every stage, with a focus on customer satisfaction and efficiency
Working hours:
Monday-Friday
Telephone: 08:00-16:00
Chat/email: 08:00-18:00
8-hour workdays
No weekend work
Visit our Instagram profile @sectoralarmcs to see how our customer advisors are doing on and off the job!
Ready for a new year, new opportunities? You can easily apply with or without a CV. We will contact you for a CV afterwards.
Relevant candidates will be contacted by telephone. For other inquiries or questions regarding the position, you can send an email to yvonne.wollesund@sectoralarm.no.
We look forward to hearing from you, and perhaps it is you we get on the team!
Sector Alarm is a leading European provider of security alarm systems and smart home security solutions. The company designs, installs, and monitors intruder alarms, fire alarms, and video surveillance for residential and small business customers. Headquartered in Oslo, Norway, Sector Alarm operates across multiple European countries and is part of the larger security group, employing thousands of people across the continent.
In Spain, Sector Alarm has a significant presence with offices and commercial operations in several cities, including Madrid, Barcelona, and Palma. The company is actively expanding its Spanish operations, offering roles in sales, customer service, and technical support. For international professionals, Sector Alarm provides opportunities in a growing industry with a strong focus on customer service and sales, and the company's use of Greenhouse for recruitment indicates a structured and modern hiring process.
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