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Customer Advisor

On-site in Fuengirola·Added today

Still open when we checked on 8 Oct

Overview

Job details

  • Permanent contract

    Per the ad.

  • A relocation package

    Help with the move, per the ad.

Requirements

  • Have the right to work in Spain

    No sponsorship mentioned, and this kind of work is rarely sponsored in Spain.

  • Norwegian

    The ad asks for Norwegian, or counts it in your favour.

  • Work on-site in Fuengirola

    A relocation package offered.

Skills

Nice to have

This job advert was originally written in NO.

Requirements

What we're looking for

What many look for first and foremost when reading job advertisements is whether they are qualified for the position. We will get a little ahead of you and place this section further up. As a Customer Advisor with us, we do not present long lists of qualification requirements. The most important things to us are the following:

  • You speak and write fluent Norwegian

  • You are positive, willing to learn, and like working with people

  • You have experience from service professions

Nice to have

  • Experience from a call center or office, with telephone and PC as work tools, is a big plus

  • You have the possibility to move to Spain and work from our office in Fuengirola. It is positive if you have thoughts regarding long-term relocation

Pay & benefits

What you'll get

  • Permanent 100% position with competitive terms

  • Thorough training over 4 weeks and close follow-up along the way

  • 2 weeks of free accommodation upon starting

  • Assistance with moving and necessary paperwork such as NIE number (Spanish personal ID number), social security, and residence permit

  • Free breakfast and lunch every day in our canteen, with a roof terrace

  • Fixed salary and bonus scheme

  • An international and social working environment with colleagues from several countries

  • Great development opportunities; we invest in your further career within the company

  • Social activities and events such as Summer Games, Sector Alarm Awards, volleyball, padel, and day trips in Spain

The role

New year, new opportunities? Start 2026 with sun and customer service in Spain!

We are looking for Customer Advisors for our customer center in Fuengirola, south in Spain!

Are you ready to start the year with palm trees instead of puffer jackets and hats? With us, you get the chance to combine a secure job in customer service with sun, warmth, and experiences on the Spanish Costa del Sol. We are looking for customer advisors for our award-winning customer center in Fuengirola, located between Malaga and Marbella.

This is a job within customer service; you will not be doing sales in this position. We are looking for those who have the possibility to start in February, March, and April.

What you'll do

As part of our customer service team, you will be the voice that provides security to our Norwegian customers. You will answer inquiries regarding alarm systems, invoices, and subscriptions, primarily over the phone. Every day offers new challenges and opportunities to make a difference.

  • Customer handling via telephone (and eventually via chat and email)

  • Guidance and problem-solving related to the customer's alarm system and various technical questions

  • Contributing to high quality at every stage, with a focus on customer satisfaction and efficiency

How you'll work

Working hours:

  • Monday-Friday

  • Telephone: 08:00-16:00

  • Chat/email: 08:00-18:00

  • 8-hour workdays

  • No weekend work

Your tasks

Visit our Instagram profile @sectoralarmcs to see how our customer advisors are doing on and off the job!

Hiring process

Ready for a new year, new opportunities? You can easily apply with or without a CV. We will contact you for a CV afterwards.

Relevant candidates will be contacted by telephone. For other inquiries or questions regarding the position, you can send an email to yvonne.wollesund@sectoralarm.no.

We look forward to hearing from you, and perhaps it is you we get on the team!

About Sector Alarm Spain

Sector Alarm is a leading European provider of security alarm systems and smart home security solutions. The company designs, installs, and monitors intruder alarms, fire alarms, and video surveillance for residential and small business customers. Headquartered in Oslo, Norway, Sector Alarm operates across multiple European countries and is part of the larger security group, employing thousands of people across the continent.

In Spain, Sector Alarm has a significant presence with offices and commercial operations in several cities, including Madrid, Barcelona, and Palma. The company is actively expanding its Spanish operations, offering roles in sales, customer service, and technical support. For international professionals, Sector Alarm provides opportunities in a growing industry with a strong focus on customer service and sales, and the company's use of Greenhouse for recruitment indicates a structured and modern hiring process.

Industry
Security
Founded
1996
Employees
5,000–10,000
Headquarters
Oslo, Norway
In Spain
Madrid, Barcelona, Palma

Good to know if you are moving

  • Sector Alarm is a large European company with operations in multiple countries, offering potential for international career growth.
  • The company is headquartered in Oslo, Norway, but has a significant presence in Spain, with offices in Madrid and other cities.
  • The company is actively hiring in Spain for sales, customer service, and technical roles, indicating a growing operation.
  • Sector Alarm uses Greenhouse for its recruitment, which is a modern and structured applicant tracking system.
  • The company's focus on security and smart home technology provides opportunities in a stable and growing industry.
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