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85,000+ live jobsOn-site in Barcelona·Full-time·Added 2 days ago
Still open when we checked on 8 Oct
207 open roles
€22,000 a year
Gross, as stated in the ad.
About €1,500 a month after tax.
Full-time
Per the ad.
Have the right to work in Spain
No sponsorship mentioned, and this kind of work is rarely sponsored in Spain.
Work in English
English is required, per the ad.
German
The ad asks for German, or counts it in your favour.
Work on-site in Barcelona
No relocation package mentioned.
Upper secondary (Bachillerato)
“Hold a high school diploma (minimum), with a preferred background in business, communications, or automotive studies” — per the ad.
Private health insurance
Per the ad: paid by the employer, or taken through flexible pay.
Nice to have
We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.
- Are bilingual or proficient in German and English
- Hold a high school diploma (minimum), with a preferred background in business, communications, or automotive studies
- Bring experience in customer service or sales - ideally within the automotive or luxury sectors
- Communicate clearly and confidently, especially with executive-level or high-end clientele
- Demonstrate a strong interest in the automotive industry and premium products
- Are structured, professional, and discreet in handling sensitive topics like pricing or commercial offers
- Are comfortable following a detailed, scripted call approach and submitting written reports post-interaction.
Don't meet every requirement? No worries. We're dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don't check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it's this one or another role.
Language Requirements:
English, German (Required)
This is a great opportunity to experience the power of what's next and develop "friends for life" at the same time. We'll give you all the training, cutting-edge technologies, and the continuing support you'll need to succeed.
- Full-time 39 hours/week, permanent contract: rotative between Monday - Saturday 09.00 - 20.00
- Salary 22.000 euros gross/year + up to 3.000 euros gross/year in bonus + private medical insurance
- Central location in Barcelona
- Full paid training on the company and the project you'll be working on
- Career development programs, specialized courses
Experience the best version of you!
At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.
If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their "employer of choice."
Job Title:
Customer Experience Specialist (German-speaking) - Onsite - Automotive Industry JL01
Job Description
Want to be part of an innovative and growing team? We're a global technology and services leader that powers the brands of the future. We help well-known brands - the ones you use every day - improve their businesses with technology and integrated solutions, in over 70 countries.
If you're looking to grow and be inspired, as an Customer Experience Specialist (onsite), you will be part of our team of game-changers who are powering the brands of the future in the Automotive industry.
In everything we do, we believe in doing right by and for people - our clients, their customers, our people, our community, and our planet.
As an Customer Experience Specialist on our team, you will:
- Lead structured follow-up and support calls with prospective customers after they've expressed interest in a product
- Represent a premium automotive brand with professionalism, courtesy, and attention to customer satisfaction
- Reinforce brand value while identifying customer concerns or hesitations, especially around pricing and product preferences
- Collect key insights and summarize interactions in a clear, structured format to support retailer sales teams
- Maintain consistency and relationship continuity by managing both follow-up and offer-related calls with the same prospects
- Ensure all customer interactions align with the quality standards and premium positioning of the brand.
Location:
ESP Barcelona - C/ de la Selva de Mar, 129
Time Type:
Full time2026-12-14
Apply through the 'Apply' button on the individual job posting, then watch your inbox: after applying you are invited by email to timed language or competency tests in Harver, Concentrix's virtual assessment tool. Concentrix does not publish what follows the assessment A task to do
Concentrix is a global leader in customer experience (CX) solutions and technology, providing customer service, sales, marketing, and back-office support to major brands across industries such as technology, retail, banking, and hospitality. With over 300,000 employees worldwide and operations in more than 70 countries, the company is one of the largest BPO providers in the world, headquartered in Tempe, Arizona, USA.
In Spain, Concentrix operates major hubs in Barcelona and other cities, employing thousands of multilingual professionals to serve international clients. The company is a top destination for expats and international hires due to its high demand for native-level speakers of German, French, Dutch, Swedish, Norwegian, Finnish, Polish, and other languages. Work culture emphasizes hybrid and on-site roles, with opportunities for career growth in sales, customer service, and technical support, making it an attractive entry point for those relocating to Spain.
Concentrix · Barcelona
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