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87,000+ live jobsHybrid in Benalmádena Costa·Full-time·Added 2 months ago (last checked 14 Oct)
214 open roles
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No sponsorship mentioned, and this kind of work is rarely sponsored in Spain.
This job advert was originally written in DA.
- you speak and write Danish fluently, as well as having knowledge of English correspondence
We offer a training program in sales, customer care, and personal development, and...
- an attractive salary package with base salary and uncapped commission
- paid training throughout the entire program, as well as a mentorship program for the first 3 months
- the opportunity to shape your own career at Webhelp
Job Title:
Customer Service Representative (Danish-speaking) - On-site - Media Industry BP01
Job Description
Are you skilled at delivering customer service and have a knack for upselling? Become a customer service representative for Bonnier in Malaga!
In our Bonnier department in Benalmadena, we handle the service experience for our happy subscribers. We are one of the Nordic region's most well-known media brands...
Including Illustreret Videnskab, Historie, and Bo Bedre. We focus on specialized media, and we solve our customers' challenges, as well as tailor special offers to enhance their experience.
Your primary role as a customer service representative will be to handle incoming calls from customers, where you will, among other things, assist with deliveries, payments, and various solutions. It is important that you listen to our customers. You should be curious about the content of our magazines, in order to be as proactive and welcoming as possible. We reward our loyal customers with tailored offers, which you should feel is completely natural.
Do you want a workday in customer service where every day is different?
While you handle incoming calls and various office tasks, there will also be time to immerse yourself in Bonnier's products. A big part of the role is possessing curiosity and enjoying reading the many different magazines. We don't stick to scripts and manuscripts, so you need to be creative to best assist the customer.
You will become part of a small, competent, and cozy team where the atmosphere is always great! You will develop your communication skills and gain broad knowledge. We always appreciate a job well done. We ensure you are challenged in your role. The quality of your work will directly reflect on the department's and your individual goals, and we always help each other deliver great service. You have the opportunity to influence your own salary through commission!
You should have an interest in upselling to our loyal customers, so they don't miss out on our great offers.
As a person, you are...
- someone who wants to provide the best customer service experience
- someone who strives for results - you are engaged, ambitious, and focused on your work
- someone who enjoys thinking logically, outside the box, and readily embraces a challenge
- the opportunity to work from home in Spain for part of the working hours after the training period.
START: Start as soon as possible
WORKING HOURS: Monday-Thursday 9-17 and Friday 9-16 (39 hours / week). This is a full-time position, but for the right person, we are open to part-time after the training period if it feels relevant.
LOCATION: Benalmadena, Malaga
Bonnier Publications includes the magazines: Gør Det Selv, I FORM, Illustreret Videnskab, Historie, Bo Bedre, Komputer for Alle, Bolig Magasinet, Costume, Magasinet Liv, Bil Magasinet, Digital Foto, and Wype.
Book series: Historie Årbog, Illustreret Videnskabs Årsbog, Europa i Flammer, Historiens Største Gåder, Bil Revyen, Brugte Drømmebiler, Årets Biler, and MC Revyen.
Digital products: Historie Digitalt, Gør Det Selv Digitalt, I FORM Digitalt, Illustreret Videnskab Digitalt, as well as Wype.
Location:
ESP Benalmadena Costa - Plaza Solymar, C.C. Benalmar Local 12
Language Requirements:
Danish (Required), English
Time Type:
Full time
Apply through the 'Apply' button on the individual job posting, then watch your inbox: after applying you are invited by email to timed language or competency tests in Harver, Concentrix's virtual assessment tool. Concentrix does not publish what follows the assessment A task to do
Concentrix is a global leader in customer experience (CX) solutions and technology, providing customer service, sales, marketing, and back-office support to major brands across industries such as technology, retail, banking, and hospitality. With over 300,000 employees worldwide and operations in more than 70 countries, the company is one of the largest BPO providers in the world, headquartered in Tempe, Arizona, USA.
In Spain, Concentrix operates major hubs in Barcelona and other cities, employing thousands of multilingual professionals to serve international clients. The company is a top destination for expats and international hires due to its high demand for native-level speakers of German, French, Dutch, Swedish, Norwegian, Finnish, Polish, and other languages. Work culture emphasizes hybrid and on-site roles, with opportunities for career growth in sales, customer service, and technical support, making it an attractive entry point for those relocating to Spain.
- a mature and serious team in the heart of Benalmadena
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