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German Customer Specialist

On-site in Málaga·Added 1 month ago (last checked 4 Nov)

Agency
KultureTalent

6 open roles

Our summary

Hours
Rotating shifts
Work mode
On-site, Málaga
Relocation
A relocation package
English
Required
Other languages
German
Education
Upper secondary (Bachillerato)

Visa options

  • The ad rules out sponsorship

    The advert says visa sponsorship isn’t available for this role.

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Skills

Requirements

What we're looking for

  • Fluency in German (C2) and Advanced English.
  • Excellent communication skills.
  • Strong problem-solving and troubleshooting abilities.
  • Knowledge of online community dynamics and digital trends.

Nice to have

  • Previous customer support experience is a plus.

Education & certifications

  • High school diploma or equivalent.

Pay & benefits

What you'll get

  • Based in Malaga, Spain. or able to move right away (Relocation package on offer)

Visa & relocation

  • Valid NIE, NAF, and a Spanish bank account.

The role

Urgent Job Opportunity in the Hotel Industry Starting 21st of March*

We are seeking talented German-speaking Customer Support Agents to join an exciting project for a major hotel chain! This is your chance to be part of a dynamic and growing team based in Malaga, Spain.

What you'll do

  • Communicate with customers via phone, chat, and e-mail in German.
  • Handle and resolve customer inquiries efficiently, ensuring a high level of satisfaction.
  • Provide troubleshooting for mobile devices (phones, tablets, etc.).
  • Assist customers with managing and securing their accounts and passwords.
  • Track and follow up on customer cases to ensure timely resolution.

How you'll work

  • Open to work on rotational shifts.

Requirements

  • Dynamic, proactive, and eager to learn.

About KultureTalent

KultureTalent is a recruitment, talent consulting and outsourcing firm that describes itself as "a leader in Global Recruitment, Operational and Talent Consulting and Outsourced Solutions." According to its website, it assists companies in finding talent, developing talent pipelines and outsourcing non-core services, positioning itself as a strategic partner covering "human capital services, outsourcing solutions and expert advisory across all industries." Its careers page currently advertises 140 open positions, predominantly multilingual customer support, sales, content moderation, recruiting and technical roles placed with client companies across Europe.

Industry
Staffing
All open roles at KultureTalent
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