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Customer Service Representative (Galician-speaking)

Remote, Spain Work-at-Home·Full-time·Added today (last checked 4 Nov)

Concentrix

158 open roles

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Our summary

Salary: €19,977 a year
About €1,450 a month after tax.
Hours: Monday to Friday
Work mode: Remote (Spain Work-at-Home)
Contract: Full-time
English: Required
Other languages: Galician
Education: Upper secondary (Bachillerato)

Visa options

The ad rules out sponsorship
Per the ad: “Minimum age of 18 and legal documentation to work in Spain.”

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Skills

Customer Service

Requirements

What we're looking for

Native or bilingual Spanish proficiency + Galician
English proficiency at B1/B2 level
High school diploma or equivalent
Minimum age of 18 and legal documentation to work in Spain.
Strong communication, customer service, and problem-solving skills
Basic technical knowledge and confidence using computers and digital devices.
Good typing skills, attention to detail, and the ability to remain calm under pressure
Flexibility to work shifts, weekends, and holidays as required.

Pay & benefits

What you'll get

100% remote work, so you can work from home
Permanent contract
Full time 39 hours/week Monday to Friday from 9:00 to 18:00
Salary package of 19976,99 euros gross/year + Bonus 1.200 gross/year
Full paid training about the company and the project you will be working on
Career development program and specialized courses

Ready to take the next step?

Combine your passion for technology with your talent for helping people. Apply today and become part of a team that makes technology easier for everyone!

Location: ESP Work-at-Home

Language Requirements: Galician (Required)

Time Type: Full time

The role

Job Title: Customer Service Representative (Galician-speaking) - Remote AV01

Job Description

Love technology? Enjoy helping people?

Work remotely and turn your skills into your next career opportunity!

Are you the person everyone turns to when they need help with their devices? Do you enjoy solving problems and making technology easier for others? Then this opportunity could be for you!

Join our team as a Customer Service Advisor and help customers get the most out of their devices and services, all while working remotely.

What you'll do

What will you do?

Assist customers through the assigned communication channels.
Identify customer needs, troubleshoot basic technical issues, and provide step-by-step guidance.
Explain technical information clearly and professionally.
Manage customer interactions using internal systems and follow established procedures.
Handle concerns with empathy, resolve issues, and escalate complex cases when necessary.
Maintain accurate records and meet quality, customer satisfaction, and productivity targets.

Hiring process

Apply through the 'Apply' button on the individual job posting, then watch your inbox: after applying you are invited by email to timed language or competency tests in Harver, Concentrix's virtual assessment tool. Concentrix does not publish what follows the assessment A task to do

Our team will reach out by phone. If we do not receive a response, we may also contact you via email or text message.
The feedback process will depend on the country and the role that you are applying for, but we strive to provide feedback to applicants.

About Concentrix

Concentrix is a global leader in customer experience (CX) solutions and technology, providing customer service, sales, marketing, and back-office support to major brands across industries such as technology, retail, banking, and hospitality. With over 300,000 employees worldwide and operations in more than 70 countries, the company is one of the largest BPO providers in the world, headquartered in Tempe, Arizona, USA.

In Spain, Concentrix operates major hubs in Barcelona and other cities, employing thousands of multilingual professionals to serve international clients. The company is a top destination for expats and international hires due to its high demand for native-level speakers of German, French, Dutch, Swedish, Norwegian, Finnish, Polish, and other languages. Work culture emphasizes hybrid and on-site roles, with opportunities for career growth in sales, customer service, and technical support, making it an attractive entry point for those relocating to Spain.

Industry: BPO
Founded: 2006
Employees: 100,000+
Headquarters: Tempe, USA
In Spain: Barcelona

Good to know if you are moving

Concentrix hires heavily for multilingual roles in Spain, with a strong focus on German, French, Dutch, and Nordic languages, making it a top employer for international professionals.
The company offers hybrid and on-site work models, with many roles based in Barcelona, a major hub for expat talent.
Concentrix provides relocation support and language-specific training for many positions, easing the transition for international hires.
The company has a large presence in Spain, with multiple offices in Barcelona and a significant number of roles in customer service and sales for global tech and fashion brands.
Career progression is common, with opportunities to move into team lead, quality, or training roles after initial customer-facing experience.

All open roles at Concentrix