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Customer Service Representative (Swedish-speaking) - hybrid - Banking Industry BN01

Hybrid in Benalmádena Costa·Full-time·Added 6 months ago (last checked 8 Oct)

Concentrix

215 open roles

Overview

Work mode
Hybrid, Benalmádena Costa
Contract
Permanent contract, full-time hours
English
Required
Other languages
Swedish

Visa options

  • The ad doesn’t mention sponsorship

    No sponsorship mentioned, and this kind of work is rarely sponsored in Spain.

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Skills

Requirements

What we're looking for

Your qualifications

Concentrix is a great match if you:

- Have a proficient or bilingual level of Swedish and advanced level of English

- Have an open and positive mindset that helps to provide the best customer service experience

- Have previous experience in customers service

- Have good communication, written and listening skills

Nice to have

It would be a plus if:

- Have previous experience in invoicing, bank or collection industry is good to have, but not a must - as you will get relevant training in the field

Languages

Language Requirements:

English, Swedish (Required)

Pay & benefits

What you'll get

Career growth and personal development

We'll give you all the training, cutting-edge technologies, and the continuing support you'll need to succeed. At Concentrix, there's a real career and personal growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That's why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you've always envisioned.

What's in it for you

In this role, we offer benefits that help you support your unique lifestyle:

- Full-time 39 hours/week permanent contract: Monday to Thursday from 08.00 -16.00, Friday from 09.00 - 16.00

- Great team and working environment in a modern centrally placed office in Benalmadena, with opportunity for hybrid work solution.

- Full paid training on the company and the project you'll be working on

Experience the best version of you!

The role

Job Title:

Customer Service Representative (Swedish-speaking) - hybrid - Banking Industry BN01

Job Description

Experience the power of a game-changing career

We're a global technology and services leader that powers the brands of the future. We help well-known brands - the ones you use every day - improve their businesses with technology and integrated solutions, in over 70 countries.

Are you a motivated individual seeking a fulfilling career in Customer Care within the realm of digital banking? Are you fluent in both written and spoken Norwegian? If so, then join us in Malaga (hybrid) as a Customer Service Representative for Bank Norwegian, a branch of NOBA Bank Group, where you will provide outstanding customer service both through email and incoming calls to our customers.

What you'll do

What you will do in this role

As a Customer Service Representative on our team, you will:

- Answer customer inquiries via email and telephone in an efficient, professional and friendly manner.

- Make customers feel safe and welcome when they are in contact with us.

- Follow the guidelines and processes set up by the bank.

How you'll work

Location:

ESP Benalmádena Costa - Plaza Solymar, C.C. Benalmar Local 12

Time Type:

Full time2026-04-15

Note

If you feel you don't check every box, we encourage you to apply anyway. We'll do our best to match you with the right job, whether it's this or another role.

Hiring process

Apply through the 'Apply' button on the individual job posting, then watch your inbox: after applying you are invited by email to timed language or competency tests in Harver, Concentrix's virtual assessment tool. Concentrix does not publish what follows the assessment A task to do

  • Our team will reach out by phone. If we do not receive a response, we may also contact you via email or text message.
  • The feedback process will depend on the country and the role that you are applying for, but we strive to provide feedback to applicants.

About Concentrix

Concentrix is a global leader in customer experience (CX) solutions and technology, providing customer service, sales, marketing, and back-office support to major brands across industries such as technology, retail, banking, and hospitality. With over 300,000 employees worldwide and operations in more than 70 countries, the company is one of the largest BPO providers in the world, headquartered in Tempe, Arizona, USA.

In Spain, Concentrix operates major hubs in Barcelona and other cities, employing thousands of multilingual professionals to serve international clients. The company is a top destination for expats and international hires due to its high demand for native-level speakers of German, French, Dutch, Swedish, Norwegian, Finnish, Polish, and other languages. Work culture emphasizes hybrid and on-site roles, with opportunities for career growth in sales, customer service, and technical support, making it an attractive entry point for those relocating to Spain.

Industry
BPO
Founded
2006
Employees
100,000+
Headquarters
Tempe, USA
In Spain
Barcelona

Good to know if you are moving

  • Concentrix hires heavily for multilingual roles in Spain, with a strong focus on German, French, Dutch, and Nordic languages, making it a top employer for international professionals.
  • The company offers hybrid and on-site work models, with many roles based in Barcelona, a major hub for expat talent.
  • Concentrix provides relocation support and language-specific training for many positions, easing the transition for international hires.
  • The company has a large presence in Spain, with multiple offices in Barcelona and a significant number of roles in customer service and sales for global tech and fashion brands.
  • Career progression is common, with opportunities to move into team lead, quality, or training roles after initial customer-facing experience.

In their own words

Additional information

If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their "employer of choice."

Concentrix is an equal opportunity employer

We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.

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