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This job was published 2 years ago
Still open when we checked on 8 Oct
Permanent contract
Per the ad.
Have the right to work in Spain
No sponsorship mentioned, and this kind of work is rarely sponsored in Spain.
Work in English
English is required, per the ad.
Norwegian
The ad asks for Norwegian, or counts it in your favour.
Work on-site in Spain
No relocation package mentioned.
This job advert was originally written in NO.
Customer Service Representative (CSR)
We are looking for a Norwegian-speaking customer service representative with a solution-oriented mindset who wants to become part of a community of experts in customer experience. Apply now and start something great at Transcom!
Join our Transcom family as a customer service representative!
You will work with our customers and deliver first-class service. To fit the role as a customer service representative, we are looking for someone who is solution-oriented, empathetic, and humble. At Transcom, we work to deliver excellent customer service every day and always go the extra mile for our customers.
Paid training
Our schedules vary from project to project, so whether you prefer a fixed schedule or a flexible one – we have the answer.
An ambitious and secure employer with long-term goals
Company benefits
Growth opportunities: More than 60% of our senior roles are filled by existing employees. When a new opportunity arises, we share it with our team first.
Fluency in both Norwegian and English, in writing and speaking.
Position: Customer Service Representative (CSR)
Working hours: Full-time (39 hours)
Employment type: Permanent employment with a 2-month probation period
Ability to manage your time and achieve goals
Solution-oriented and flexible – we want all our customers to feel well taken care of, and we are always able to provide them with the best solution.
Transcom is a global leader in customer experience (CX) services, providing outsourced customer care, sales, and technical support solutions to a wide range of industries, including telecommunications, e-commerce, and technology. With operations across multiple countries and a workforce of tens of thousands, Transcom helps brands deliver consistent, high-quality customer interactions through omnichannel support, including voice, chat, and social media. The company focuses on combining people, process, and technology to drive customer satisfaction and operational efficiency for its clients.
In Spain, Transcom operates several contact centers, primarily in Madrid and Barcelona, serving both local and international clients. The company is known for its multilingual workforce, making it an attractive employer for international professionals who speak multiple languages, as many roles require fluency in English, German, French, or other European languages. Transcom offers structured training, clear career progression paths, and a dynamic, fast-paced work environment, making it a solid entry point for those looking to build a career in customer experience and BPO services in Spain.
Life at Transcom!
At Transcom, we are committed to our customers and to each other. Every day, new people start their journey with Transcom; they take the potential they have today and develop it into skills for the future. That's how it is at Transcom – we value hard work, teamwork, and supporting one another. We are advocates for positive change in both our team and our community. Here, we care about and support each other. You are included, exactly as you are, from day one. With the right mindset, there are no limits to how far we can go together.
Transcom is a global specialist in customer service and customer satisfaction, with an extensive network of 90+ contact centers in 30 countries, operating in 33 languages. We are driven by innovation and have a passion for helping people. In addition, we are one of Sweden's largest employers!
Important: This is not an open position, but we are happy to receive spontaneous applications from motivated candidates.
By submitting your application, you agree that we may securely store your profile in our database. Should a suitable position arise in the future that matches your skills and experience, we will contact you directly.
For more information about the position, please send us an email at hello.spain@transcom.com.
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