Swedish-speaking Customer Service Representative

Customer Service Representative (CSR)

We are looking for a Swedish-speaking customer service representative with a solution-oriented mindset who wants to become part of a community of customer experience experts. Apply now and start something great with Transcom!

Important: We are not actively recruiting new colleagues at the moment; however, we welcome spontaneous applications from motivated candidates.

By submitting your application, you consent to us securely storing your profile. Should a suitable position arise in the future that matches your skills and experience, we will contact you.

What we can offer YOU!

• Paid training

• Our schedules vary from project to project—whether you prefer a fixed schedule or a flexible one, we have something that suits you!

• An ambitious and secure employer with long-term goals

• Employee benefits

• Career opportunities: More than 60% of our senior roles are filled by former agents. When a new opportunity arises, we share it with our network first.

Join the Transcom family as a Customer Service Representative!

You will work on behalf of our clients, delivering first-class service. To succeed in this role, we are looking for someone who is solution-oriented, empathetic, and humble. At Transcom, we work to provide excellent customer service every day of the week and always go the extra mile for our customers.

What we are looking for:

• Fluent in both Swedish and English, in speech and writing

• Position: CSR (Customer Service Representative)

• Working hours: Full-time (39 hours)

• Employment type: Permanent employment with a 2-month probationary period

• Be efficient and enjoy working towards set goals

• Solution-oriented and flexible—we want all our customers to feel well taken care of and always provide them with the best solution

What life at Transcom is like!

At Transcom, we are committed to our customers and to each other. Every day, new people begin their journey with Transcom, developing their current potential into future skills. That's how we operate at Transcom—we value hard work, teamwork, and supporting one another. We are advocates for positive change in both our teams and our community. Here, we care for and support each other. You are included, just as you are, from day one. With the right mindset, there are no limits to how far we can go together.

Transcom is a global specialist in customer service and customer satisfaction, operating through our extensive network of over 90 contact centers in 30 countries and 33 languages. We are driven by innovation and a passion for helping people. Additionally, we are one of Sweden's largest employers!

For more information about the position, please email us at hello.spain@transcom.com.