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Sales Development Representative Iberia Region

Remote, Madrid·Full-time·Added 19 days ago

Cresta

3 open roles

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Overview

Job details

Full-time hours
Per the ad.
Fully remote
Per the ad.

Requirements

Have the right to work in Spain
Cresta doesn't mention sponsorship in the ad.
Speak fluent Spanish
Listed as a requirement in the ad.
Work in English
English is required, per the ad.
University degree
“Bachelor's degree in Business, Marketing, Communications, or related field” — per the ad.

Pay & benefits

What you'll get

We offer a comprehensive and people-first benefits package to support you at work and in life:

Comprehensive medical, dental, and vision coverage with plans to fit you and your family
Paid parental leave for all new parents welcoming a new child
Remote work setup budget to help you create a productive home office
Monthly wellness and communication stipend to keep you connected and balanced
20 days of vacation time

Cresta's approach to compensation is simple: recognize impact, reward excellence, and invest in our people. We offer competitive, location-based pay that reflects the market and what each individual brings to the table.

Final offers are shaped by factors like experience, skills, education, and geography. In addition to base pay, total compensation includes equity and a comprehensive benefits package for you and your family.

Our use of AI in recruiting: We may use AI tools in our recruiting process, which require human review and oversight. If you have questions about our use of AI or wish to opt out, please contact recruiting@cresta.ai (if you are opting out, please use the subject 'Opt-Out' in your email).

Recording & AI transcription: We do not authorize candidates to record or use AI transcription of any interview by phone, notetaker app, AI glasses, or other device. Candidates may request an exception or accommodation for review during the interview process as needed.

Recruiting impersonation scams: We have noticed a rise in recruiting impersonations across the industry, where scammers attempt to access candidates' personal and financial information through fake interviews and offers. All Cresta recruiting email communications will always come from the @cresta.ai domain. Any outreach claiming to be from Cresta via other sources should be ignored.

Requirements

What we're looking for

Bachelor's degree in Business, Marketing, Communications, or related field
6+ months prior sales experience (within a Software/High Tech company preferred)
Ability to work in a time-sensitive and high-volume environment
Highly competitive personality
A positive attitude: You're a team player and you're resilient in the face of challenges and are not afraid to hear "no thank you!"
Self-starter always looking for ways to do your job better. When you see an opportunity, you jump on it
Fluency in English, Spanish, and Portuguese, with the ability to communicate effectively in both written and verbal formats.
Strong organizational skills with ability to effectively prioritize
Articulate with strong business acumen
You're a clear, concise, and compelling storyteller across written, verbal, and visual

The role

Cresta unlocks the true potential of the customer experience, turning every conversation into a competitive advantage. Cresta's unified AI platform combines conversational AI agents, real-time human agent augmentation, and comprehensive conversation intelligence to drive revenue and efficiency gains across every channel. The world's leading companies, including United Airlines, Cox Communications, and Marriott, use Cresta to power world-class customer experiences every day.

Born from the Stanford AI Lab, Cresta has raised more than $270 million from the world's leading investors, including a16z, Greylock, and Sequoia. Cresta's leadership includes some of the leading minds in AI today. Our CEO, Ping Wu, founded and led Google's Contact Center AI and Vertex AI platforms before joining Cresta to build the future of AI-driven customer experiences.

Over the next few years, AI is going to redefine how people all over the world interact with businesses every day. Come build that future at Cresta.

As a founding Sales Development Representative (SDR) for the Iberia Region, based in Madrid, you will be responsible for building the sales pipeline through outbound prospecting and inbound lead qualification. You will help generate qualified leads that result in new business, supporting our scaling efforts and contributing to the success of our team. We are looking for driven professionals with sound business acumen, strong technical aptitude and natural sales instincts to join our fast growing sales organization.

What you'll do

Grow Cresta's customer list through personalized emails, calls, and creative social media outreach
Write effective and compelling messaging to engage targeted accounts
Work closely with Sales and Marketing to plan, strategize, and execute outreach campaigns that help drive revenue growth
Analyze market research data and develop strategic approaches to raise awareness and generate interest for Cresta
Partner with account executives to help generate meetings and sales pipeline
Create and prioritize target account and contact lists
Conduct high level conversations with executives in prospect accounts
Achieve monthly quotas of meetings, qualified opportunities, and pipeline generated
Assist with drafting sales pitches, presentations, reference material, and other documents as required

About Cresta

Cresta is a San Francisco-based company that provides an AI-powered contact center intelligence platform. Its technology analyzes customer conversations in real time to help sales and customer service teams improve performance, using large language models and generative AI to deliver coaching and automation. The company serves enterprise clients across various industries and has established itself as a notable player in the AI-driven customer experience space.

Cresta has been expanding its international footprint, with a focus on the Iberia region, as evidenced by its current open roles for enterprise and strategic account executives and a sales development representative based in Madrid. The company's Spain presence is centered on sales and go-to-market functions, making it a relevant opportunity for international professionals with experience in enterprise software sales and a desire to work in a fast-growing AI startup environment. While the global headquarters is in San Francisco, the Madrid office offers a chance to be part of a dynamic team driving growth in Southern Europe.

Founded: 2017
Employees: 100–500
Headquarters: San Francisco, USA
In Spain: Madrid

Good to know if you are moving

Cresta is a well-funded AI startup, having raised over $100 million in funding from investors including Sequoia Capital and Andreessen Horowitz.
The company's platform is used by major enterprises, offering exposure to high-profile clients and real-world AI applications.
The Madrid office is focused on sales for the Iberia region, so roles are likely to require fluency in Spanish and English.
As a startup, employees may have the opportunity to work in a fast-paced, innovative environment with significant growth potential.
Cresta's AI technology is at the forefront of the generative AI wave, making it an exciting place for professionals interested in cutting-edge tech.

All open roles at Cresta