Regulatory Testing Services Manager

• Consolidated experience in leadership positions
• Experience leading multidisciplinary technical teams.
• Experience in KPI management, process improvement, and business development.
• Valuable experience in project management within international regulatory environments.
• Process optimization and operational management.
• Development of testing and certification services.
• Valuable knowledge of ISO/IEC 17025 accreditation requirements
• Inspiring leadership.
• Customer orientation.
• Effective communication.
• Decision-making capability.
• Planning and organization.
• Teamwork.
• Proactivity.
• Results orientation.
• Change management.

• Postgraduate training or a Master's degree related to the technical or management field will be valued.

• Degree in Engineering or equivalent technical qualification.

• English level B2.

At DEKRA, we continue to grow and are looking to hire a Regulatory Testing Services Manager (m/f/d) to join our Regulatory Laboratory Division in Málaga.

Our Regulatory area provides testing, evaluation, and certification services that allow for demonstrating compliance with regulatory and normative requirements for international markets. We act as an accredited laboratory under the ISO/IEC 17025 standard in fields such as EMC, RF, OTA, SAR, Electrical Safety, Environmental Testing, Calibration, and Gaming, in addition to offering certification services under ISO/IEC 17065 as a Certification Body and Notified Body for schemes such as RED, EMC, FCC, and ISED.

We are looking for a person with leadership capacity and strategic vision to drive the growth of the area, optimize services, and develop high-performance technical teams in an international environment.

As Regulatory Services Manager (m/f/d), you will lead a strategic area of the division, ensuring compliance with operational, financial, and quality objectives, as well as driving business development and excellence in customer service.

• Lead the operational management of a regulatory services area.
• Coordinate and develop a multidisciplinary technical team.
• Ensure compliance with applicable quality and accreditation requirements.
• Supervise performance indicators (KPIs) and drive continuous improvement and process optimization through digitalization, automation, and the application of AI.
• Promote business growth by expanding testing and certification services.
• Coordinate projects in national and international regulatory environments.
• Maintain close collaboration with clients, regulatory bodies, and internal teams.
• Direct a team of between 5 and 20 professionals, fostering their development and performance.
• Plan resources and priorities to ensure the achievement of department objectives.
• Drive a culture oriented toward quality, collaboration, customer satisfaction, and continuous improvement.
• Supervise the correct execution of services.
• Ensure compliance with accreditation requirements.
• Guarantee the maintenance of the area's quality and accreditation standards.
• Identify opportunities to expand and optimize the regulatory services portfolio.
• Analyze business indicators and propose improvement actions.
• Collaborate in defining strategies for area growth and customer satisfaction.