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After-Sales Service Technical Manager

On-site in Ferrol·Full-time·Added 25 days ago

Detegasa

2 open roles

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Overview

Job details

Permanent contract
Full-time hours.

Requirements

Have the right to work in Spain
Detegasa doesn't mention sponsorship in the ad.
Work in English
English is required, per the ad.
Work on-site in Ferrol
No relocation package mentioned.
Have 5+ years of experience
Mid-level role.
Vocational training (FP Grado Medio)
“Formación Profesional de Grado Medio” — per the ad.

This job was automatically translated to English.

Requirements

What we're looking for

Requirements
• Technical training and experience in Electromechanics, Industrial Maintenance, Electricity,
Mechatronics, or similar.
• 5 years of experience in commissioning, maintenance, or technical service of industrial
equipment (naval sector experience is valued).
• Ability to interpret blueprints and technical documentation.
• Knowledge of automation and/or control.
• Availability to travel and undertake displacements.
• High level of English.

Desired Profile
• Organized, responsible, and methodical person.
• Proactive, decisive, and with autonomy in the field.
• Good communication and customer service skills.
• Ability to work in demanding technical environments.

Experience required
Intermediate Vocational Training
License: B

Nice to have

We value
• Training in Mechanical, Electrical, or Electronic Engineering.
• Experience in shipyards or aboard vessels.

The role

What you'll do

Job Mission
Responsible for the commissioning and after-sales services of the equipment and systems supplied by detegasa, ensuring their correct operation at the client's facilities and maintaining a close, professional, and trusting relationship with them during interventions.

Main Functions
• Commissioning of equipment and systems in shipyards, vessels, and industrial facilities.
• Coordination of the necessary human and technical resources to provide the client with an
integral technical assistance service at national and international levels.
• Management, consultation, and resolution of client incidents during the after-sales phase.
• Verification of correct assembly and operation, performing the necessary adjustments.
• Resolution of incidents during technical assistance.
• Technical interventions in systems:
Industrial electricity
Hydraulics
Pneumatics
Basic mechanics
• Customer service and technical support, both in-person and remote, maintaining clear,
professional communication oriented toward incident resolution.
• Preparation of simple intervention and follow-up reports.
• Coordination with internal teams for the correct resolution of incidents.
• Development of improvement proposals to prevent recurrence.

About Detegasa

Detegasa is a Spanish engineering and manufacturing company specializing in high-tech water, waste, and fuel treatment systems for the Navy, Marine, and Offshore industries. With over 40 years of experience, the company has delivered more than 6,000 references to over 3,000 clients in 54 countries, including 29 navies, and operates from 14,000 m² facilities in Narón, Spain. Detegasa is also a pioneer in marine 4.0 digital transformation, developing digital twins, augmented reality, and virtual reality solutions for crew training and equipment commissioning.

Industry: Marine Engineering
Founded: 1985
Headquarters: Narón, Spain
In Spain: Narón
Website: detegasa.com

Good to know if you are moving

Headquartered in Narón (Ferrol area), Galicia, Spain, with facilities covering 14,000 m².
Operates in a global market, serving clients in 54 countries and 29 navies, which may offer international exposure.
Focuses on marine and offshore industries, a specialized sector with potential for niche career development.
Actively recruits for roles such as Commercial Engineer and After-Sales Service Technician, as listed on the Galician Naval Cluster job board.
The company emphasizes innovation in marine 4.0 technologies, including digital twins and AR/VR, which may appeal to tech-oriented professionals.

In their own words

About the company & team

Detegasa is a leading company with over 40 years of experience in the design, manufacture, and supply of advanced solutions for the naval, defense, and offshore sectors. We specialize in innovative equipment that meets the highest quality standards and collaborate on high-tech international projects. Currently, we are looking to strengthen our After-Sales area with an After-Sales Service Manager Technician

All open roles at Detegasa