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After-Sales Commercial Technician for Hand Tools

On-site in Bilbao·Added 5 months ago (last checked 26 Oct)

Agency

Michael Page España

2310 open roles

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Our summary

Salary: €30,000 - €35,000 a year
About €1,930 - €2,200 a month after tax.
Work mode: On-site, Bilbao
Contract: Permanent

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Skills

This job advert was originally written in Spanish.

Pay & benefits

What you'll get

Professional work environment focused on continuous improvement.
Continuous technical training for skill development.
Work in Biscay.
Work at a recognized company in the hand tool sector.

The role

Hand tool manufacturing company. Located in Vizcaya

After-Sales Sales Technician - Tools
Biscay

What you'll do

Managing and coordinating after-sales service, ensuring the effective resolution of technical issues.
Acting as the main point of contact for customers regarding technical service matters.
Making customer visits to ensure the proper functioning of products and providing technical support.
Preparing technical and follow-up reports to monitor the quality of after-sales service.
Coordinating with other internal departments to improve customer satisfaction.
Identifying opportunities for improvement in products and services based on customer feedback.
Providing technical training to customers on the use and maintenance of products.
Supervising the inventory of spare parts needed for after-sales service.

Who are we looking for (M/F/D)?

As an ideal candidate, we are looking for someone with:

Proven experience in the hand tool sector.
Previous experience in an after-sales position.
Experience in spare parts and/or aftermarket companies will be highly valued.
Ability to build strong relationships with customers and internal teams.
Strong customer focus and communication skills.

Hiring process

2 steps2 interviews

CV registration
Consultant contact
With a specialist Michael Page consultant
If they see that your experience and motivations fit the values and needs of a hiring company, they will contact you to start the selection process: they will learn about your expectations, answer your questions and help you prepare for each stage of the process.
Company interview
With a client company
If your application progresses, we will help you prepare for the interview with useful information about the company, its culture and what it looks for in a profile like yours.
Final stage and negotiation · With a client company

The final stages are set by the client company: Michael Page acts as an intermediary, and the interview and decision rest with the hiring company.
Support continues after the contract is signed.
Michael Page cannot support every candidate; registering and keeping your profile up to date opens the door to future processes.

About Michael Page España

Michael Page is a global recruitment consultancy and part of PageGroup, one of the world's leading professional recruitment firms. The company specializes in placing mid-to-senior level professionals across a wide range of sectors, including technology, engineering, finance, sales, and human resources. With a strong presence in Spain, Michael Page operates offices in major cities and offers services such as executive search, temporary staffing, and outsourcing solutions.