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This job advert was originally written in Spanish.
We are a leading company in the automatic door sector, committed to quality, innovation, and customer satisfaction. We are currently looking for graduates in Technical Engineering, Industrial Engineering, or related fields, with experience in the sector to fill the role of Fault Manager, responsible for the overall management of issues and repairs on our guaranteed automatic doors.
• Receiving and managing incidents and faults on automatic doors.
• Handling phone calls and communicating with customers to gather information.
• Checking and monitoring customer maintenance contracts.
• Assigning technicians and workers to carry out repairs.
• Creating tasks/jobs and assigning them to employees for completion.
• Consulting technical specifications for automatic door equipment and systems.
• Controlling materials required for and used in repairs.
• Recording and tracking planned and actual hours spent on repairs.
• Managing warranties associated with repairs.
• Performing fault diagnostics on automatic doors.
• Analyzing contractual coverages and detecting inconsistencies.
• Proposing solutions and alternatives for repairs.
• Writing technical reports and assessments. Comprehensive follow-up on repairs.
• Coordinating auxiliary services related to automatic door repairs.
Diasan is a Canary Islands-based company specializing in the manufacturing, installation, and maintenance of automatic doors and aluminum systems. Founded in 1970, it has positioned itself as a leading company in the automatic door sector across the Canary Islands, serving residential, commercial, and industrial clients. The company operates its own manufacturing facilities in the Canaries and provides service across all the islands, with two delegations in Gran Canaria and Tenerife.
Diasan is a 100% Canarian company with a strong local presence, offering services throughout the archipelago. Its work culture emphasizes quality, safety, ethics, and customer service, as reflected in its stated values and quality policy. For international professionals, Diasan offers opportunities to work in a specialized industry within a unique island setting, with a focus on technical roles in manufacturing, installation, and maintenance.
or browse Junior·Canary Islands·Automatic doors and aluminium systems
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