The English-language job board for Spain

Process Consultant

On-site in Madrid·Added 1 month ago (last checked 8 Oct)

Digi Spain

140 open roles

Apply

Overview

Work mode: On-site, Madrid
Contract: Permanent contract
Spanish: Fluent
Experience: 2+ years
Benefits: Private health insurance, life insurance, flexible pay plan, meal vouchers

Visa options

The ad doesn’t mention sponsorship
Not a refusal, but not a yes. Worth asking in your first message.

Find jobs with visa support

Skills

This job advert was originally written in Spanish.

Requirements

What we're looking for

At least 2 years of experience in similar positions.

Experience in the telecommunications sector will be positively valued.

Office software, advanced user level.

Pay & benefits

What you'll get

- Permanent contract.

- Home internet and health insurance (both after six months).

- Life insurance from the start of the contract.

- Good work environment and camaraderie.

- Incorporation into a growing company with great opportunities for promotion.

- At DIGI, we also offer a flexible compensation plan so you can select the services that best suit your lifestyle: restaurant ticket, daycare, transportation, and health insurance for family members.

The role

What you'll do

At Digi, we need to incorporate a Process Consultant who will have the following functions:

- Analyze, design, and document processes.

- Identify opportunities for improvement in production and operations processes, and develop strategies to implement efficient solutions.

- Analyze data and conduct time and motion studies to identify bottlenecks and areas for improvement in the supply chain and production.

- Collaborate with teams to implement process improvements and ensure compliance with quality and service quality standards.

- Develop and implement projects related to continuous improvement and efficient practices.

- Study and analyze process and quality requirements and requirements.

- Prepare procedures, instructions, and work records. Generate or update technical documentation of processes. Establish and maintain operational, visual, and technical work instructions.

- Supervise compliance with quality standards.

- Identify risks and opportunities for continuous improvement.

- Define and implement quality control points.

- Conduct time and method studies to balance and optimize processes.

- Management of Service Quality Systems and Billing Quality

- Management of ISO Standards and Quality Standards.

- Monitoring, Indicators, and Audits

- Measure and analyze process KPIs (efficiency, rejections, productivity).

- Participate in internal and external audits related to quality and processes.

- Train production personnel on quality aspects. Monitoring, indicators, and audits.

- Achieve individual objectives and contribute to the area's objectives.

About Digi Spain

Digi Spain is the Spanish subsidiary of Digi Communications, a major European telecommunications group headquartered in Bucharest, Romania. The company operates as a mobile virtual network operator (MVNO) and also provides fixed broadband services, including FTTH (fiber-to-the-home) installations, across Spain. With a strong focus on competitive pricing and expanding its network infrastructure, Digi Spain has grown rapidly, offering services to both residential and business customers.

In Spain, Digi has established a significant presence with offices and operations in multiple cities, including Madrid and Barcelona, and is actively expanding its fiber network across the country. The company is known for its dynamic work environment and offers numerous field-based roles such as FTTH installers, commercial agents, and technical positions, making it an attractive option for international professionals seeking hands-on roles in the telecom sector. Digi Spain values operational efficiency and customer satisfaction, providing opportunities for career growth in a fast-paced industry.

Industry: Telecom
Founded: 2008
Employees: 1,000–5,000
Headquarters: Bucharest, Romania
In Spain: Madrid, Barcelona
Website: digimobil.es

Good to know if you are moving

Digi Spain is part of a large European telecom group, offering potential for career growth within the broader Digi Communications network.
The company is actively expanding its fiber network across Spain, creating numerous field-based roles such as FTTH installers and technicians.
Many roles are customer-facing and may require Spanish language skills, but technical positions may be accessible to international candidates with relevant experience.
Digi Spain has a strong focus on competitive pricing and operational efficiency, which can provide a dynamic and fast-paced work environment.
The company has a presence in multiple Spanish cities, offering opportunities in various regions beyond Madrid and Barcelona.

In their own words

About the company & team

We are a telecommunications operator present in the Spanish market since 2008, offering fixed and mobile telephone and internet services, as well as television. We have our own high-performance fiber optic network that allows us to be leaders in internet access speed; and focused on the residential segment, we have our own stores and a wide distribution network for the commercialization of our services throughout Spain.

We belong to the DIGI Communications Group with over 30 years of experience in the telecommunications sector. Originating from Romania, where we have our main business, we are also present, in addition to Spain, in Portugal, Italy, and Belgium.

All open roles at Digi Spain