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Senior Account Manager - EMEA

Hybrid in Madrid +1·Full-time·Added over a year ago

This job was published a year ago

dLocal

12 open roles

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Overview

Job details

Full-time hours
Per the ad.
Hybrid
Office and home days — the ad has the split.

Requirements

Have the right to work in Spain
dLocal doesn't mention sponsorship in the ad.
Work in English
English is required, per the ad.
Be near Madrid / Barcelona for hybrid days
No relocation package mentioned.
Have 5+ years of experience
Mid-level role.

Pay & benefits

What you'll get

What do we offer?
Besides the tailored benefits we have for each country, dLocal will help you thrive and go that extra mile by offering you:
- Flexibility in how you work: We focus on impact and productivity over fixed hours. This means our teams have flexible schedules and, depending on your role and location, you will combine self‑managed focus time with moments of in‑person connection in our collaboration hubs.
- Fintech industry: work in a dynamic and ever-evolving environment, with plenty to build and boost your creativity.
- Referral bonus program: our internal talents are the best recruiters - refer someone ideal for a role and get rewarded.
- Work From Anywhere: Team members can work while traveling for up to 3 months every year.

Requirements

What we're looking for

5+ years of B2B sales or account management experience, preferably in a tech or fintech company.
Demonstrated success in upselling and cross-selling within enterprise accounts.
Excellent relationship-building, communication, and negotiation skills—especially with senior stakeholders.
Ability to manage multiple complex projects and accounts simultaneously with attention to detail.
A well-established business network and experience developing strategic partnerships.
Willingness to take smart risks backed by deep customer understanding and solid strategy.
Fluency in English is required (other languages are a plus).
Ability and willingness to travel internationally.

The role

We are looking for an experienced Account Manager to join our team. In this role, you will oversee a portfolio of global clients, identify new business opportunities, and build lasting partnerships. You'll play a key role in driving revenue growth by upselling and cross-selling to existing clients.

What you'll do

Manage and grow a portfolio of strategic client accounts across global markets.
Build strong, long-term relationships with clients by understanding their needs and delivering tailored solutions.
Identify opportunities to upsell and cross-sell additional products and services to existing clients.
Collaborate with internal teams to ensure the successful delivery of our solutions.
Serve as a regional expert, providing insights to support the broader sales and account management strategy.
Represent the company at industry events, conferences, and through professional networking.
Contribute to the development and implementation of growth-oriented operational strategies.

Hiring process

Our Talent Acquisition team is invested in creating the best candidate experience possible, so don't worry, you will definitely hear from us. We will review your CV and keep you posted by email at every step of the process!

Also, you can check out our webpage, Linkedin and Youtube for more about dLocal!

About dLocal

dLocal is a global fintech company that provides cross-border payment solutions, enabling businesses to collect and make payments in emerging markets. Founded in 2016, the company has grown rapidly and now processes payments in over 40 countries across Latin America, Africa, Asia, and the Middle East, with a workforce of over 900 employees worldwide. Their platform handles local payment methods, currencies, and compliance requirements, making them a key player in the payments infrastructure space.

In Spain, dLocal has established a presence with offices in Madrid and Barcelona, serving as a hub for their European operations. The company is known for a fast-paced, engineering-driven culture with a strong emphasis on product ownership and technical excellence. For international professionals, dLocal offers a multicultural environment, English as the working language, and significant opportunities for career growth in a rapidly scaling global company.

Industry: Fintech
Founded: 2016
Employees: 500–1,000
Headquarters: Montevideo, Uruguay
In Spain: Madrid, Barcelona
Website: dlocal.com

Good to know if you are moving

dLocal's workforce is highly international, with employees from over 25 nationalities, making it a multicultural environment where English is the working language.
The company offers remote and hybrid work options, with flexible working hours in many roles.
Spain is a key regional hub for dLocal's European operations, with the Madrid office serving as the EMEA headquarters.
The company provides relocation support and visa sponsorship for international hires in many locations.
dLocal has a strong learning culture, with internal mobility programs and a clear career progression framework.

In their own words

About the company & team

Why Join dLocal?
dLocal is the financial infrastructure powering global commerce in the world's fastest-growing markets. The biggest companies in the world trust us to unlock growth in 60+ countries across emerging markets-moving money where others see complexity. We don't just process payments; we are architects of payment ecosystems and partners in our customers' expansion. You'll work alongside 1,300+ teammates from 40+ nationalities and tackle global challenges from day one.

All open roles at dLocal