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SAP Service Desk Consultant

On-site in Barcelona·Full-time·Added 6 days ago (last checked 12 Oct)

DXC Technology

55 open roles

Overview

Work mode
On-site, Barcelona
Contract
Full-time
Spanish
Fluent
Other languages
Catalan
Experience
5+ years
Education
Higher vocational training (FP Grado Superior)

Visa options

  • The ad rules out sponsorship

    The advert says visa sponsorship isn’t available for this role.

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Skills

This job advert was originally written in Spanish.

Requirements

What we're looking for

  • Experience in analysis and consulting in SAP systems (Logistics, Finance, or FM / Case Management).
  • Minimum experience according to the level of the position:
    • CAU Manager: 5 years in SAP consulting and 4 years in the Public Sector.
    • CAU Consulting: 5 years in SAP consulting (public sector experience is not required).
  • Knowledge of ticketing tools (ServiceNow or similar).
  • User orientation, communication, and priority management.
  • On-site presence in the Barcelona offices (essential).
  • Residency in Spain and a high level of Spanish.

Nice to have

  • Knowledge of Catalan and English is valued.
  • Previous experience in the Catalan public sector is valued.

Education & certifications

  • Minimum qualification: CFGS / Higher Technician (MECES 1).

The role

DXC helps global companies run their mission-critical systems and operations while modernizing IT, optimizing data architectures, and ensuring security and scalability across public, private and hybrid clouds. The world's largest companies and public sector organizations trust DXC to deploy services that drive new levels of performance, competitiveness, and customer experience across their entire IT environment.

We have over 125,000 people in more than 70 countries, trusted by our clients to deliver transformative technologies that ensure the success, security, and well-being of businesses and people worldwide. We create solutions and generate better results for clients across their entire IT landscape, combining strengths and experience on a global scale. Discover more about how we deliver excellence to clients and colleagues at DXC.com.

In Spain, we are one of the leading IT market players. We have around 8,000 professionals spread across thirteen locations, with centers of excellence in cutting-edge technologies such as Cloud, Business Intelligence, AI, and Automation, among others, serving more than 200 clients across all industries, both in the public and private sectors. We work with the country's leading companies to guide and manage their digital agendas and thus transform their businesses.

At DXC Spain, we are looking for several SAP CAU Consulting professionals, with different levels of experience (CAU Manager and CAU Consulting), who will join our SAP team and participate in an important public sector project, in an application maintenance service for an infrastructure company of a public entity.

Requirements:

What you'll do

  • In-person assistance to users at the SAP CAU in Barcelona.
  • Registration, classification, and resolution of first and second-level incidents and requests.
  • Escalation to specialist teams and follow-up until closure.
  • Support and training for users and maintenance of the knowledge base.
  • CAU Manager: team coordination and monitoring of SLAs and satisfaction indicators.

About DXC Technology

DXC Technology is a global IT services company formed in 2017 from the merger of CSC and the Enterprise Services business of Hewlett Packard Enterprise. With headquarters in Ashburn, Virginia, USA, DXC provides a broad range of technology solutions including cloud, cybersecurity, data analytics, and application services to clients across industries such as insurance, banking, and manufacturing. The company operates in over 70 countries and serves thousands of enterprise customers, positioning itself as a major player in the IT services sector.

In Spain, DXC has a significant presence with offices in Madrid and Barcelona, offering a wide range of roles from junior positions for recent graduates to senior technical and consulting roles. The company is known for its focus on digital transformation and modernization, particularly in the insurance and banking sectors. For international professionals, DXC Spain offers opportunities to work on large-scale projects with a global company, while being part of a diverse and multicultural team. The work culture emphasizes innovation, collaboration, and professional development, making it an attractive option for those looking to build a career in IT services in Spain.

Industry
IT Services
Founded
2017
Employees
100,000–150,000
Headquarters
Ashburn, USA
In Spain
Madrid
Website
dxc.com

Good to know if you are moving

  • DXC has a strong presence in Spain with offices in Madrid, offering a variety of roles from junior to senior levels.
  • The company provides opportunities to work on global projects with clients across multiple industries, including insurance and banking.
  • DXC offers a multicultural work environment, with teams collaborating across different countries and regions.
  • As a global IT services leader, DXC provides extensive training and professional development programs for employees.
  • Spain is a key hub for DXC's operations in Europe, with a focus on digital transformation and modernization projects.

In their own words

About the company & team

We develop active policies for diversity and labor inclusion of people with disabilities, and we are proud that approximately 49% of our professionals are women.

At DXC, you will join a leading company, with solid values and a people-first culture based on inclusion, a sense of belonging, and learning. You will find real opportunities for professional development through impactful work on cutting-edge projects for clients

who are market leaders, using leading technologies in the IT sector.

We support flexibility and work-life balance, foster an excellent work environment, and invest in continuous learning through DXC University, with unlimited certifications. We act with integrity and a strong commitment to our employees, building an inclusive culture with impact on the community. Moreover, it is a place to build a long-term career with stability and a competitive benefits package, so that talented people can advance their careers while helping our clients succeed.

At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We're committed to fostering an inclusive environment where everyone can thrive.

Additional information

Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here.

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