El Corte Inglés is the largest department store group in Europe and a dominant force in the Spanish retail landscape. Headquartered in Madrid, the conglomerate operates a diverse portfolio including department stores, supermarkets, travel agencies, and insurance services. With a workforce of tens of thousands, it serves as a primary pillar of the Spanish economy and a leader in consumer goods distribution.

For international professionals, El Corte Inglés offers a gateway into the Spanish corporate world, particularly within its expanding digital, IT, and logistics hubs. While customer-facing roles typically require high Spanish proficiency, the company's focus on e-commerce and supply chain modernization has increased demand for specialized technical talent and project managers from diverse backgrounds.

Founded in 1940 by Ramón Areces in Madrid, the company began as a small tailor shop. Over several decades, it expanded through aggressive growth and acquisitions to become Spain's most iconic retail conglomerate.

For international professionals

Largest department store chain in Europe with a massive physical and digital footprint across Spain.
Offers a wide variety of roles ranging from specialized tech and engineering to corporate management and retail.
Headquartered in Madrid with a presence in every major Spanish city and province.
Currently undergoing a significant digital transformation, creating opportunities for international IT and e-commerce experts.
Known for providing long-term career stability and being one of the most recognized brands in the country.

Quality Management Technician

El Corte Ingles

This job was originally posted in Spanish and automatically translated to English. You'll most likely need Spanish to apply.

Job Description

Are you looking to develop your talent in a place where your effort is recognized? We offer a dynamic, close-knit, and forward-looking environment. Here, every day is a new opportunity to learn, grow, and shine. Imagine being part of a diverse team where evolution and customer service are our priority. At El Corte Inglés, our work is a shared passion.

The project awaiting you.

You will be part of the area responsible for the maintenance, monitoring, and evolution of the Integrated Quality and Environmental Management Systems. You will be a key piece in ensuring regulatory compliance, continuous improvement, and support for internal and external audits, working with a high level of autonomy and contributing your technical knowledge to drive quality in the organization's processes.

Main functions and requirements.

Functions:

Document the elements required by the management systems and perform their review and update (System Manual, Process Sheets, Procedures, and Instructions).
Communicate and publish changes in documentation, objectives, and system indicators.
Prepare and communicate SWOT Analyses, Indicator Monitoring reports, System Reviews, and Stakeholder reports.
Coordinate the update of system indicators.
Manage System risks.
Analyze and apply new legal requirements regarding the environment, updating the evaluation tables.
Collect records and evidence to demonstrate compliance with Management System requirements.
Plan and coordinate internal and external audits.
Prepare documentation subject to audit.
Develop Corrective Action plans and perform their follow-up.
Communicate certificate renewals linked to audits.
Prepare reports and committee minutes.
Perform occasional travel to warehouses or other facilities for audits.
Manage administrative tasks of the area with autonomy and responsibility.

Requirements:

Knowledge and experience in ISO 9001 and 14001.
Education related to Quality Management, Engineering, Business Administration or similar; a Master's in Quality Management is valued.
Experience in the implementation and maintenance of quality systems.
Training in Environment is a plus.
Proficiency in digital environments such as SharePoint, Teams, and Microsoft 365.
Communication skills and ability to deal with different areas of the organization.
Organized, methodical profile with autonomy to manage tasks.
Knowledge of SAP (desirable).
Availability for occasional travel for audits.
Own vehicle for travel (desirable).
Ability to prepare reports and technical documentation.

We offer a variety of social benefits that will contribute to your well-being.

- Exclusive discounts and financing options.

- Life insurance.

- Corporate University.

- Continuous training for professional development.

- Study grants for employees' children.

- In-house Medical Service.

- Flexible remuneration plan.

If you find this position interesting, we invite you to apply, as your experience could be very valuable to us. In our company, everyone is welcome.

View original advert (Spanish)

¿Buscas desarrollar tu talento y un lugar dónde tu esfuerzo sea reconocido? Te ofrecemos un entorno dinámico, cercano y de futuro. Aquí, cada día es una nueva oportunidad para aprender, crecer y brillar. Imagina formar parte de un equipo diverso, donde la evolución y el servicio al cliente son nuestra prioridad. En El Corte Inglés, nuestro trabajo es una pasión compartida.

El proyecto que te espera.

Formarás parte del área responsable del mantenimiento, seguimiento y evolución de los Sistemas Integrados de Gestión de Calidad y Medioambiente. Serás una pieza clave para asegurar el cumplimiento normativo, la mejora continua y el soporte a auditorías internas y externas, trabajando con un alto nivel de autonomía y aportando tu conocimiento técnico para impulsar la calidad en los procesos de la organización.

Funciones principales y requisitos.

Funciones:

Documentar los elementos requeridos por los sistemas de gestión y realizar su revisión y actualización (Manual de Sistema, Fichas de Procesos, Procedimientos e Instrucciones).
Comunicar y publicar los cambios en la documentación, objetivos e indicadores del sistema.
Elaborar y comunicar Análisis DAFO, informes de Seguimiento de Indicadores, Revisión del Sistema y Partes Interesadas.
Coordinar la actualización de los indicadores del sistema.
Gestionar los riesgos del Sistema.
Analizar y aplicar nuevos requisitos legales en materia medioambiental, actualizando las tablas de evaluación.
Recabar registros y evidencias para demostrar el cumplimiento de los requisitos de los Sistemas de Gestión.
Planificar y coordinar las auditorías internas y externas.
Preparar la documentación susceptible de auditoría.
Elaborar planes de Acciones Correctivas y realizar su seguimiento.
Comunicar renovaciones de certificados vinculados a auditorías.
Elaborar informes y actas de comité.
Realizar desplazamientos puntuales a almacenes u otras instalaciones para auditorías.
Gestionar tareas administrativas del área con autonomía y responsabilidad.

Requisitos:

Conocimiento y experiencia en ISO 9001 y 14001.
Formación relacionada con Gestión de la Calidad, Ingeniería, ADE o similar; se valora Máster en Gestión de la Calidad.
Experiencia en implantación y mantenimiento de sistemas de calidad.
Valorable formación en Medioambiente.
Buen manejo de entornos digitales como SharePoint, Teams y Microsoft 365.
Habilidades de comunicación y trato con diferentes áreas de la organización.
Perfil organizado, metódico y con autonomía para gestionar tareas.
Conocimiento de SAP (deseable).
Disponibilidad para realizar viajes puntuales por auditorías.
Vehículo propio para desplazamientos (deseable).
Capacidad para elaborar informes y documentación técnica.

Te ofrecemos una variedad de beneficios sociales que contribuirán a tu bienestar.

- Descuentos exclusivos y opciones de financiación.

- Seguro de vida.

- Universidad Corporativa.

- Formación continua para el desarrollo profesional.

- Ayudas al estudio para hijos e hijas de empleados.

- Servicio Médico propio.

- Plan de retribución flexible.

Si te resulta interesante este puesto, te invitamos a que apliques, ya que tu experiencia podría ser muy valiosa para nosotros. En nuestra empresa todas las personas son bienvenidas.