Empatif is a Spanish human resources and staffing firm that specializes in recruitment, temporary employment (ETT), and talent management services across various industrial and service sectors. The company operates as a strategic partner for businesses throughout Spain, providing workforce solutions ranging from logistics and manufacturing to hospitality and administrative support.

With a significant presence in Catalonia, Galicia, and Madrid, Empatif offers a wide array of entry-level and specialized roles suitable for international professionals already residing in Spain. While many of their operational roles require Spanish proficiency, they frequently manage positions for international clients and logistics hubs where multilingual skills or specific technical certifications are valued.

Empatif was established to provide flexible HR solutions in Spain, focusing on proximity and personalized service for both companies and candidates. It has grown into a multi-sector staffing agency with a strong footprint in Spain's major industrial and logistics hubs.

For international professionals

Focuses on temporary and permanent staffing across diverse sectors like logistics, food industry, and hospitality.
Strong regional presence in Catalonia (Granollers, Barcelona) and Galicia (A Coruña).
Offers roles that are often accessible to those with valid work permits looking for immediate placement in the Spanish labor market.
Regularly recruits for administrative and customer service roles requiring English (C1) or international client management experience.
Provides a gateway for technical professionals such as mechanics, electricians, and logistics coordinators.

Telesales Advisor - Existing Customer Portfolio

Empatif Staffing

This job was originally posted in Spanish and automatically translated to English. You'll most likely need Spanish to apply.

Job Description

Micofer by Empatif is selecting Teleoperators for the customer department of an important Customer Experience Center platform located in A Coruña city.

Functions:

* Outbound calls to customers who are already familiar with the brand (fiber, mobile, TV, convergent packages). Consultative selling.
* Detection of needs based on profile and personalized advice to adapt and expand contracted products.
* Customer loyalty and retention.
* Building long-term commercial relationships.

Offered:

* Active customer portfolio (NO cold calling).
* Long-term job stability.

* Good working environment.
* Integration into the department following initial UNPAID training starting on 04/21/2026 from 9:00 AM to 3:00 PM.
* Part-time contract at 30h-35h per week, to be expanded to full-time once the position is consolidated.

View original advert (Spanish)

Desde Micofer by Empatif seleccionamos Teleoperadores/as para el departamento de clientes de importante plataforma Customer Experience Center ubicada en A Coruña ciudad.

Funciones:

* Emisión de llamadas a clientes, que ya conocen la marca (fibra, móvil, TV, paquetes convergentes). Venta consultiva.
* Detección de necesidades según perfil y asesoramiento personalizado para adaptar y ampliar productos contratados.
* Fidelización y retención de clientes.
* Construir relaciones comerciales a largo plazo.

Se ofrece

* Cartera de clientes activa (NO puerta fría).
* Estabilidad labora a largo plazo.

* Buen ambiente laboral.
* Incorporación al departamento tras una formación inicial NO remunerada que inicia el 21/04/2026 en horario de 9:00h a 15:00h.
* Contratación parcial a 30h-35h semanales para ampliar a jornada completa cuando se consolide el puesto.