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Customer Service Agent

On-site in Barcelona·Full-time·Added 4 days ago (last checked 8 Oct)

Eurofirms

1859 open roles

Overview

Job details

  • Full-time

    Per the ad.

Visa options

  • The ad doesn’t mention sponsorship

    No sponsorship mentioned, and this kind of work is rarely sponsored in Spain.

Find jobs with visa support

Requirements

  • Speak native-level Spanish

    Listed as a requirement in the ad.

  • Catalan

    The ad asks for Catalan, or counts it in your favour.

  • Work on-site in Barcelona

    No relocation package mentioned.

  • Compulsory secondary education (ESO)

    “ESO finalizada.” — per the ad.

This job advert was originally written in Spanish.

Requirements

What we're looking for

  • Experience in customer service.
  • We are looking for a dynamic and proactive person.
  • Residence near the workplace is valued.

Education & certifications

  • Completed secondary education.

Languages

  • Spanish - native.
  • Catalan - desirable.

The role

A company dedicated to the logistics sector needs to hire a Customer Service Agent in the Rambla del Prim area. The tasks to be performed are as follows:

- In-person, telephone, and email customer service.

- Management and reception of parcels.

- Incident resolution

- Courier control.

- Among other tasks inherent to the job position.

Hiring process

2 steps1 interview
  1. Applied

  2. Shortlisted

  3. Selected

  4. Put forward

    With a client company

  5. Interviewed

  6. Hired

  • Eurofirms publishes the names of the application statuses, not what each stage involves or how long it takes.
  • You can check the status of each application in the "Candidaturas" (Applications) section of your personal area.
  • Before starting the job you must sign all the contract paperwork through the Eurofirms website or app.

About Eurofirms

Eurofirms is a Spanish staffing and human resources group headquartered in Cassà de la Selva, Girona. Founded in 1987, it is one of the largest temporary employment and recruitment agencies in Southern Europe, offering workforce solutions across industrial, logistics, and commercial sectors. The company operates through a network of offices in Spain and several other European countries, providing both temporary and permanent staffing services.

In Spain, Eurofirms has a strong presence with offices in many cities, including Madrid, Barcelona, and Valencia, and it is a key partner for international professionals seeking work in production, logistics, and commercial roles. The company is known for its inclusive hiring practices, including opportunities for people with disabilities, and offers a straightforward path for those looking to enter the Spanish job market. For international candidates, Eurofirms provides access to a wide range of entry-level and skilled positions, often with immediate availability.

Industry
Staffing
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