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Marketing and Customer Service Administrator

On-site in Barcelona·Added 4 months ago

This job was published 4 months ago

Avanza

62 open roles

Overview

Work mode
On-site, Barcelona
Contract
Fixed-term contract
Hours
Jornada intensiva in summer
Spanish
Native level
Other languages
Catalan
Education
Compulsory secondary education (ESO)

Visa options

  • The ad rules out sponsorship

    Per the ad: “Nivel nativo catalán y castellano”

Find jobs with visa support

Skills

This job advert was originally written in Spanish.

Requirements

What we're looking for

  • Minimum education: Compulsory Secondary Education
  • Native level of Catalan and Spanish
  • Experience in customer service, preferably with previous work in a call center
  • Good command of Office

Pay & benefits

What you'll get

  • Temporary contract from 08/06/2026 until the return of the person being replaced
  • Schedule: Monday to Thursday from 8:00 a.m. to 1:30 p.m. and from 2:00 p.m. to 4:30 p.m., and Friday from 8:00 a.m. to 2:00 p.m.

Possibility of a continuous working day in summer from 8:00 a.m. to 3:00 p.m.

  • Temporary contract from 08/06/2026 until the return of the person being replaced - Schedule: Monday to Thursday from 8:00 a.m. to 1:30 p.m. and from 2:00 p.m. to 4:30 p.m., and Friday from 8:00 a.m. to 2:00 p.m. Possibility of a continuous working day in summer from 8:00 a.m. to 3:00 p.m.

The role

At Avanza we need to bring in an Administrative Assistant for the Marketing and Customer Service department with a temporary contract to cover a medical leave at the Terrassa location.

What you'll do

  • Provide customer service in person and by phone, resolving their questions, advising them, or selling them the appropriate transport tickets
  • Participate in or perform cash register closings
  • Open and close the office, ensuring the safety and good condition of the facilities.
  • Keep informational materials in good condition and accessible to users
  • Collect complaints in physical format or redirect them to electronic formats
  • Handle the delivery of lost items
  • Keep the vending machine available

How you'll work

Fixed-term

On-site

Requirements

  • Minimum education: Compulsory Secondary Education - Native level of Catalan and Spanish - Experience in customer service, preferably with previous work in a call center - Good command of Office

About Avanza

Avanza is a leading passenger transport company in Spain, operating urban and intercity bus services across the country. Part of the larger Mobility ADO group, it manages public transport networks in major cities such as Madrid, Barcelona, Zaragoza, Vigo, and Salamanca, along with regional services in the Basque Country and other areas. The company is a key player in Spain's mobility sector, with a strong focus on providing reliable and efficient public transportation solutions.

Avanza has a significant presence throughout Spain, with offices and operational hubs in numerous cities, including Madrid, Barcelona, Zaragoza, Vigo, and Salamanca. The company offers a wide range of job opportunities, from bus drivers and mechanics to administrative and technical roles, making it a relevant employer for international professionals seeking to work in Spain's transport industry. With a commitment to safety and service quality, Avanza provides a stable work environment and opportunities for career growth in the public transport sector.

Industry
Passenger Transport
Founded
2002
Employees
5,000–10,000
Headquarters
Madrid, Spain
In Spain
Madrid, Barcelona, Zaragoza and 17 more

Good to know if you are moving

  • Avanza operates in multiple Spanish cities, offering opportunities for relocation to various regions, including Madrid, Barcelona, and Zaragoza.
  • The company provides roles for bus drivers, mechanics, and administrative staff, with many positions requiring Spanish language skills.
  • As part of the Mobility ADO group, Avanza offers stability and potential for career development within a large international transport network.
  • The company is involved in public transport services, which are essential to Spanish cities, ensuring steady demand for its services.
  • Some roles, such as drivers, may require a valid Spanish driving license (permiso D) and professional qualifications.
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