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Rental Agent

On-site in Palma·Full-time·Added over a year ago

This job was published a year ago

Still open when we checked on 28 Sept

Europcar Spain

80 open roles

Overview

Job details

  • Full-time

    Per the ad.

Requirements

  • Have the right to work in Spain

    No sponsorship mentioned, and this kind of work is rarely sponsored in Spain.

  • Work in English

    English is required, per the ad.

  • Work on-site in Palma

    No relocation package mentioned.

Skills

This job was automatically translated to English.

Requirements

What we're looking for

Education: Training in Tourism, Administration, Sales, or similar will be valued. 🎓

Languages: A high level of English is essential. Other languages such as German, French, Italian, Arabic, or Chinese are valued. 🌍

Experience: Previous experience in customer service, sales, or car rental is desirable. 🏎️

Nice to have

  • Excellent communication and customer service skills. 💬

  • Commercial focus and results orientation. 📊

  • Ability to work in a team in dynamic environments. 🤝

  • Organization and attention to detail. 📅🔍

Pay & benefits

What you'll get

  • International Environment: You will be part of a multicultural and dynamic team, with customers from all over the world. 🌎
  • Professional Development: Opportunities for growth within the company. 🚀
  • Direct Impact: You will be a protagonist in the customer experience, making a difference every day. 🌟

If you are a person with team spirit, a passion for sales, and a desire to learn and grow, we want to meet you!

Apply now and be part of Europcar!

#RentalAgent #EuropcarPalma #Leadership #Teamwork #Sales #CustomerService #WeMoveAsOne

🌟 We are waiting for you! 🌟

The role

JOIN OUR TEAM AT EUROPCAR! 🌟

Are you passionate about customer service and looking for a dynamic environment where every day is different? If you have a proactive attitude, communication skills, and a results-oriented approach, this is your opportunity!

At Europcar, a world leader in car rental, we are looking for a Rental Agent for our office at the Palma de Mallorca Airport. 🚗✈️

As a Rental Agent, you will be the face of Europcar. Your mission will be to offer exceptional customer service throughout the entire rental process, from counter service to vehicle delivery, while also maximizing commercial opportunities. You will be key in ensuring that every customer walks away with a positive and efficient experience. 💼✨

What you'll do

  • Customer Service: You will receive and advise customers in a personalized manner, resolving their doubts and ensuring they enjoy a smooth and satisfying experience. 😊🤝
  • Rental Management: You will process rental contracts and manage reservations, vehicle deliveries, and returns with efficiency and precision. 📝🚘
  • Sales and Upselling: You will identify opportunities to improve the customer experience through additional products and services such as extra coverage, vehicle upgrades, etc. 💵📈
  • Operational Support: You will collaborate with the team to maintain quality standards and fleet availability, reporting incidents or operational needs. 🔧📦
  • Incident Resolution: You will help manage claims and resolve small conflicts in an empathetic and effective manner. 🛠️🧠

About Europcar Spain

Europcar is a global car rental company headquartered in Paris, France, and one of the leading mobility providers in Europe. The company operates a vast network of rental locations across the continent, offering car, van, and truck rentals for both leisure and business customers. Europcar Spain is a major subsidiary, with a strong presence in Spanish airports, train stations, and city centers, serving millions of customers annually.

Europcar Spain offers a dynamic work environment for international professionals, with opportunities in customer service, operations, and management across the country. The company values multicultural teams and provides training and development programs. For those relocating to Spain, Europcar offers a chance to work in a fast-paced, customer-facing industry with a well-known international brand.

Industry
Car Rental
Founded
1949
Employees
5,000–10,000
Headquarters
Paris, France
In Spain
Madrid, Barcelona, Valencia and 2 more

Good to know if you are moving

  • Europcar Spain has offices and rental locations in major cities and airports, including Madrid, Barcelona, and Valencia, offering opportunities in various locations.
  • The company operates in a multicultural environment, with a diverse workforce and international customers, making it suitable for professionals with language skills.
  • Europcar offers career development programs and training, which can be beneficial for those looking to grow within a global company.
  • As part of the Volkswagen Group, Europcar provides access to a large corporate network and potential cross-border career opportunities.

In their own words

About the company & team

Europcar Mobility Group is a global mobility player, with 75 years of mobility services expertise and a leading position in Europe. "We help to change the way you move" is what we stand for and brings us together.

We offer to individuals and businesses a wide range of car and van rental services, be it for a few hours, a few days, a week, a month or more, on-demand or on subscription, relying on a fleet of more than 250.000 vehicles, equipped with the latest engines including an increasing share of electric vehicles.

Our brands address differentiated needs, use cases and expectations: Europcar® - a global leader of car rental and light commercial vehicle rental, with a premium positioning, Goldcar® - a frontrunner at providing low-cost car rental services in Europe, and Fox-Rent-A-Car®, one of the main players in the car rental market in the US, with a "value for money" positioning.

Customers' satisfaction is at the heart of the Group's ambition and that of our more than 8,000 employees, everywhere we deliver our mobility solutions, thanks to a strong network in over 130 countries.

More info at: www.europcar-mobility-group.com

All open roles at Europcar Spain
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