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Microsoft Dynamics 365 CE/CRM Consultant

Hybrid in Madrid·Full-time·Added 28 days ago (last checked 8 Oct)

EY

163 open roles

Overview

Job details

  • Full-time

    Per the ad.

  • Hybrid

    Office and home days — the ad has the split.

Visa options

  • The ad doesn’t mention sponsorship

    Not a refusal, but not a yes. Worth asking in your first message.

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Requirements

  • Be near Madrid for hybrid days

    No relocation package mentioned.

  • Have 5+ years of experience

    Mid-level role.

Benefits

  • Life insurance

    Per the ad.

  • Flexible pay plan

    Take part of your salary as tax-free benefits, per the ad.

  • Meal vouchers

    A restaurant card or tickets, per the ad.

  • Gym access

    Free or discounted, per the ad.

Skills

This job advert was originally written in Spanish.

Requirements

What we're looking for

    • Solid experience (typically more than 5 years) in projects with Microsoft Dynamics 365, with a primary focus on Field Service.
    • Deep knowledge of field service processes and after-sales operations.
    • Experience in end-to-end implementation projects.
    • Knowledge of Power Platform and the Microsoft ecosystem.
    • Experience with integrations and architectures based on Azure.
    • Ability to communicate effectively with both business and technical profiles.

Nice to have

  • The following will be positively valued:
    • Official Microsoft Dynamics 365 certifications.
    • Experience in international environments or highly complex projects.
    • Knowledge of IoT, mobility, or advanced Field Service scenarios.

Pay & benefits

What you'll get

  • EY Wellbeing Hub, with physical health programs (Wellhub) and mental wellbeing support.
  • Life and Accident Insurance.
  • Flexible compensation plan: transportation, training, restaurant card, childcare, among others.
  • Bankinter office with special conditions for EY professionals.
  • EY University: continuous training with an individualized learning path (more than 100 hours per year)
  • Defined career plan, with annual reviews and real growth opportunities.
  • Support from day one through:
  • A buddy for your integration.
  • A counselor for your professional development throughout your entire career.

The role

EY is a global leading firm in audit, consulting, strategy, and transactions, as well as legal and tax services, helping public and private organizations tackle their most complex challenges.

At EY:

  • We champion continuous innovation
  • We develop long-term talent within multidisciplinary teams
  • We drive purposeful careers with room to grow

The selected candidate will act as a functional and/or technical reference in complex Dynamics 365 projects, working closely with business teams, IT, and other technical profiles to define scalable solutions, aligned with Microsoft best practices and the client's strategic objectives.

What you'll do

    • Lead the functional and/or technical design of solutions based on Dynamics 365 Field Service.
    • Analyze and model field service processes: work orders, scheduling and technician routing, assets, contracts, SLAs, and mobility.
    • Lead and participate in workshops for requirements gathering and defining AS-IS / TO-BE models.
    • Configure and parameterize Dynamics 365 (Field Service and integrations with other CE modules).
    • Collaborate on the design and implementation of integrations with external systems (ERP, legacy systems, IoT, third-party platforms).
    • Design solutions supported by Power Platform (Power Apps, Power Automate, Power BI) and Azure services.
    • Ensure the application of best practices in terms of quality, security, performance, and scalability.
    • Coordinate with project managers, developers, and other consultants on end-to-end projects.
    • Provide support during testing phases, UAT, key user training, and deployments.
    • Act as an expert advisor, proposing continuous improvements and the functional evolution of the platform.

How you'll work

  • Hybrid working model, with flexibility depending on the project and team.

Hiring process

1 interview

  • Interviews can mix in-person, phone and video contact.
  • You may be asked to complete a written or online assessment.

About EY

EY is one of the world's largest professional services firms, operating in over 150 countries with more than 300,000 employees. The firm provides assurance, tax, consulting, and strategy services to a wide range of industries, from financial services to technology and public sector. In Spain, EY operates through its main offices in Madrid and Barcelona, as well as regional offices in cities like Málaga, Sevilla, and Valencia, and a significant Global Delivery Services (GDS) hub that supports clients across Europe and beyond.

For international professionals, EY Spain offers a dynamic and multicultural work environment, with many roles in areas like cybersecurity, financial crime, sustainability, and technology consulting. The GDS Spain operations, particularly in hybrid and on-site roles, often require English and sometimes German or Portuguese, making them accessible to non-Spanish speakers. EY is known for its strong focus on professional development, global mobility opportunities, and a culture that values diversity and inclusion, making it an attractive employer for those looking to build a career in Spain.

Industry
Consulting
Founded
1989
Employees
300,000+
Headquarters
London, UK
In Spain
Madrid, Barcelona, Málaga and 2 more
Website
ey.com

Good to know if you are moving

  • EY Spain has a large Global Delivery Services (GDS) hub, with many roles in English, and some requiring German or Portuguese, making it accessible for international candidates.
  • Offices in Madrid, Barcelona, Málaga, Sevilla, and Valencia provide opportunities across various regions of Spain.
  • EY offers structured career development programs and global mobility opportunities, which can be beneficial for professionals seeking international experience.
  • Many roles in Spain are hybrid, offering flexibility between remote and office work.
  • EY is a top employer for recent graduates, with numerous entry-level and internship positions in consulting, audit, and tax.

In their own words

About the company & team

At EY, we shape the future with confidence.

At EY you will find much more than a job: a real opportunity to grow, learn, and make your mark at a global leading firm.

In Spain, we are around 7,000 professionals, present in 15 offices, and part of a global network of more than 400,000 people working every day with a common purpose: Building a Better Working World.

At EY, we drive careers with impact, structured development, and continuous learning.
We shape the future with confidence, through people and technology.

#ShapeTheFutureWithConfidence #EYCareers #BuildingABetterWorkingWorld

  • A dynamic, collaborative, and inclusive environment.
  • Opportunity to work with global and multidisciplinary teams.
  • Constant expansion of your professional network at a leading firm.

Additional information

  • Participation in social commitment initiatives through the EY Foundation and our own Social Impact programs in Spain.
  • Real commitment to sustainability, diversity, and corporate responsibility.
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