People Operations Specialist

At Factorial, we're looking for a People Operations Specialist to be one of the go-to people for our employees and managers, and to help keep our People processes aligned across our Business Units around the world; Barcelona, Madrid, Mexico, Germany & Galicia. This role is essential as we keep growing: it combines the day-to-day support our team relies on with the process work that keeps it all standing

Our People team shapes the culture and community that makes Factorial such a special place to be part of. If you care deeply about people's growth and want to help build a workplace where everyone can thrive, we want to hear from you.

Ready to be part of the challenge? 🚀

About the role

As a People Operations Specialist, you'll be one of the go-to people for our employees and managers when it comes to their day-to-day People experience. You'll combine hands-on operational responsibilities with process improvement and cross-functional projects. You'll work closely with the People team, external advisors and international stakeholders to make sure our processes are compliant, efficient and provide a consistent employee experience.

What will you be doing

• Be the go-to person for employees and managers. You'll support day-to-day questions around contracts, benefits, policies, working conditions and other People-related topics, making sure employees receive clear, accurate and timely answers.

• Own the employee lifecycle. Onboarding, offboarding, documentation and contract changes, you run the key moments and improve them as you go.

• Make our HRIS work for us. Employee data, workflows and troubleshooting, so our processes live in the system instead of in someone's head.

• Keep us compliant, with backup. Employment law, collective agreement, working time records and audits, handled before they become urgent.

• Turn the day-to-day into better processes. Headcount, turnover and absenteeism data, the inefficiencies you spot along the way, and the fix you actually propose.

Your profile 🚀

• Expert-level Spanish and solid English is a must! Labor topics and providers in Spanish, our international teams in English.

• 3-4 years in People Ops, HR or a similar generalist role. You know the truth, the sweet and the sour, ideally with the hustle of a tech or scale-up company.

• Good understanding of Spanish labor law.

• Comfortable with an HRIS. Factorial, Personio, BambooHR or similar, and curious enough to get more out of a tool than it was set up to give.

• People person with communication superpowers. People come to you because you are approachable and because you explain complex things simply.

• Rigor, detail and discretion. Sensitive information and legal requirements, treated with the care they deserve.

• Organizational wizardry. Several processes moving at once, providers to chase, and not a single detail missed.

• Change is the constant. You take ownership in ambiguous situations and would rather build the process than wait for it to exist.

Perks of being part of our team💆

• Competitive ESOP plan 📈

• High growth, multicultural and friendly environment 🤝

• Healthy life with Wellhub (Gyms, pools, outdoor classes) 🕺🏻

• Alan as private health insurance 🩺

• Save expenses with Cobee💰

• Language classes 👩🏻🏫

• Breakfast in the office and organic fruit 🍏

• Food discounts with Nora 🍱

• Pet Friendly 🐕

• Much more that we'll spill during the interview process

About us 🚀

Founded in Barcelona in 2016, we now have +1,700 employees serving more than 16,000 companies across 112 countries.

Factorial started with a simple idea: companies were spending too much time managing processes and not enough time doing the work they were hired to do: their best work.

But as companies grow, work gets more disconnected. More people, more tools, more information, and more time spent connecting the dots. Generic AI can answer questions, but it doesn't know your company. Every time, you have to give it the context.

Factorial is different. Because it's inside the company, it already knows how it works, including its people, processes, policies, and data. So you can ask it to do real work, from screening candidates and managing expenses to answering questions and creating reports.

AI isn't the goal. Giving people back their time is.

Factorial is the AI for Business that knows companies, connects how work happens across the business, and turns that context into action.

When work changes, so do we.

We believe in diverse talent: we welcome applicants from all backgrounds and strongly encourage people of diverse experiences and identities to apply.

We believe in inclusion: we are committed to equal opportunities and actively promote workplace inclusion of people with disabilities. If you would like to learn more about our inclusive recruitment processes, you are welcome to indicate so optionally and we will share additional information with you.

Our Values 🫀

• We own it: We take responsibility for every project. We make decisions, not excuses.

• We learn and teach: We're dedicated to learning something new every day and, above all, share it.

• We partner: Every decision is a team decision. We trust each other.

• We grow fast: We act fast. We think that the worst mistake is not learning from them.

Wanna learn more about us? Check our website!

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