Incident Manager (Real Estate Sector)

• We highly value bringing previous experience as a teleoperator or telephone manager
• Clear customer orientation, excellent communication skills, great problem-solving and organizational capacity, and proficiency in managing complex calls.
• Immediate availability

At Faster Empleo, we are looking for an Incident Manager for an important company dedicated to the management of property rentals, tenant incidents, contracts, guarantees, and deposits.

• Telephone management: Comprehensive telephone assistance for rental incidents in vertical property estates and handling difficult calls.
• Administrative management: Registration, monitoring, and resolution of data through the company's internal CRM.

• Contract: 3-month temporary contract with the possibility of joining the permanent staff.
• Working Day: Full-time: Monday to Thursday: from 09:30h to 19:00h and Friday from 9:00h to 15:00h. Intensive working day during the summer months.
• Modality: 100% on-site in the Goya area.
• Salary: €18,000 gross/year fixed.