Telephone Operator with Disability for Alarm Monitoring Center

On-site in Madrid·Full-time·Added 5 days ago

ILUNION

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Overview

Job details

€19,000 a year
Gross, as stated in the ad.
About €1,410 a month after tax.
14 salary payments a year
12 monthly plus 2 extra: about €1,360 gross each.
Full-time hours
Per the ad.

Requirements

Have the right to work in Spain
No sponsorship mentioned, and this kind of work is rarely sponsored in Spain.
Work on-site in Madrid
No relocation package mentioned.

This job was automatically translated to English.

Pay & benefits

What you'll get

Immediate start.
Stable contract
Vallecas area.
Rotating schedules from Monday to Sunday in shifts from 07:30 to 15:00, 15:00 to 23:00, and 23:00 to 07:30 (rotating with two days off per week).
Full-time.
Salary: €19,000 gross/annual x 14 payments (approx. €1,360 gross/month).
Possibility of working 80 overtime hours per year.

Requirements

What we're looking for

A disability certificate of +33%, or an incapacity certificate, is highly valued.
Administrative experience or experience as a telephone operator.
Intermediate computer skills.

The role

Job position: Telephone operator WITH DISABILITY / INCAPACITY for alarm receiving center (M/F) · Vallecas Madrid

What you'll do

Functions: Reception of calls received during the service for the management and processing of customer alarm triggers. Processing of alarms, with customers or FCSE.

How you'll work

Availability to work rotating shifts from Monday to Sunday, mornings, afternoons, and nights.

About ILUNION

ILUNION is a Spanish business group owned by ONCE Foundation, operating across multiple sectors including hotels, security, cleaning, laundry services, elderly care, and accessibility solutions. With over 35,000 employees, the group is one of Spain's largest employers of people with disabilities, integrating social commitment into its business model. Its hotel division, ILUNION Hotels, manages a portfolio of urban and resort properties across Spain, while other business units provide facility services, textile care, and senior living solutions.

ILUNION has a strong presence throughout Spain, with offices and operational centers in Madrid, Barcelona, Seville, Valencia, and many other cities. The company is deeply committed to social inclusion, with a workforce where over 40% of employees have disabilities. For international professionals, ILUNION offers a unique opportunity to work in a purpose-driven organization that values diversity and inclusion, with roles ranging from hotel operations to healthcare and technical positions. The company provides a supportive work environment and is actively involved in creating accessible and inclusive workplaces.

Industry: Hotels
Founded: 2014
Employees: 50,000+
Headquarters: Madrid, Spain
In Spain: Madrid, Barcelona, Seville and 7 more
Website: ilunion.com

Good to know if you are moving

ILUNION is a social enterprise that employs over 40% of its workforce from people with disabilities, making it a leader in inclusive employment in Spain.
The company operates in multiple sectors including hotels, security, cleaning, laundry, and senior care, offering diverse career opportunities.
ILUNION has a strong commitment to accessibility and innovation, with a dedicated business unit for accessibility solutions.
The company is part of the ONCE Foundation, one of the most prominent social organizations in Spain, providing stability and a strong corporate culture.
ILUNION offers roles across Spain, from major cities like Madrid and Barcelona to smaller towns, providing opportunities in various regions.

All open roles at ILUNION