Agile Master

Role Description

We are seeking an experienced and pragmatic Agile Master to join the Digital Sales Hub (DSH) in Barcelona. You will serve as Agile Master for the Engineering Tools teams and act as an Agile Coach for hub‑wide improvements across several departments (Analytics, Online Business Concepts and Marketing).

Additionally, a part of this role is enablement: you will design and deliver training for Product Owners and Scrum Masters (train‑the‑trainer), grow facilitation skills across the hub, and build a sustainable community of practice.

Key responsibilities

Squad-level (Operational)

• Improve delivery flow by limiting work in progress, reducing lead time, improving predictability, and facilitating impediment removal.
• Coach Product Owners and teams on clear goals, prioritization, actionable acceptance criteria, and testable definitions of done.
• Facilitate focused, timeboxed events with visible outcomes and clear follow-up actions.
• Coordinate dependencies with other squads; escalate when needed.
• Measure success by using standard metrics and drive team efficiency and productivity improvement through data points.
• Support teams in adopting AI within software engineering workflows to improve delivery and quality.

Digital Sales Hub-level (Strategic)

• Coach other departments on their continuous‑improvement journey and strengthen cross‑squad synergies.
• Develop an agile community of practice through cross-team demonstrations, peer learning, and shared improvement experiments.
• Design and deliver training for Product Owners and Agile Masters/Scrum Masters covering facilitation, conflict resolution, metrics, discovery-to-delivery workflows, and responsible AI adoption.
• Stay aligned with Festo.com teams; grow a community of Agilists across locations.
• Facilitate hub-wide OKR alignment, measurable key results, monthly check-ins, and quarterly reviews, with objective ownership retained by accountable leaders.

Requirements

• 3+ years as a Scrum Master/Agile Master for software teams in multi‑team settings.
• A technical background, ideally including software development experience, and the ability to collaborate closely with engineers.
• Experience in complex ecosystems and corporate environments (required), coordinating across squads, functions.
• Proven improvements in delivery flow using lightweight metrics (throughput, lead time, predictability).
• Proficiency with Jira or GitLab, wikis, and online whiteboards, together with practical analytical skills.
• Strong facilitation (onsite and online, communication, and conflict‑resolution skills; pragmatic and outcome‑focused.
• Working knowledge of AI-assisted software development, including output validation, human review, data confidentiality, and approved-tool policies.
• PSM preferred (CSM valued); additional coaching/facilitation certifications are a plus; leadership trainings recommended.
• Fluent English; Spanish/Catalan appreciated.
• Desirable: experience facilitating measured AI adoption pilots, developing internal trainers, or implementing OKRs across multiple teams.