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UX Researcher

Hybrid in Tordera·Full-time·Added yesterday (last checked 30 Oct)

Our summary

Hours
Jornada intensiva on Fridays and in summer
Work mode
Hybrid, Tordera
Contract
Permanent, full-time hours
Benefits
Private health insurance, flexible pay plan, meal vouchers

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Skills

This job advert was originally written in Spanish.

Requirements

What we're looking for

  • User research (UX Research) in digital products or services.
  • Planning, conducting, and analyzing user interviews.
  • Design, moderation, and analysis of usability tests.
  • Application of qualitative research methodologies and knowledge of quantitative research.
  • Definition of research objectives, hypotheses, participants, and protocols.
  • Analysis and synthesis of information to identify insights and generate actionable recommendations.
  • Collaboration with multidisciplinary product, design, and business teams.
  • Communication and presentation of research results to different stakeholders.
  • Organizational capacity and autonomy to manage different research initiatives.

Nice to have

  • Working with continuous discovery methodologies and recurring research processes.
  • Conducting research in e-commerce, retail, or digital product environments oriented toward the end consumer.
  • Combining qualitative and quantitative methodologies to obtain a more complete view of user behavior.
  • Using research, testing, and digital behavior analysis tools.
  • Communicating in English in a professional environment. It is not essential, but it is a plus.

Pay & benefits

What you'll get

  • Permanent contract: We want you to feel part of Garaje and grow with us in the long term.
  • Flexible hours: You will have a flexible schedule, with arrival between 8:30 and 9:30 and working until 14:30 on Fridays. Additionally, you can enjoy intensive working days in the summer.
  • Health insurance with Adeslas: Access Garaje's health insurance with tax benefits. You can also include your partner and children. No copays, waiting periods, or medical questionnaires.
  • Flexible compensation: Save on income tax by allocating part of your salary to restaurant, transport, and childcare vouchers.
  • 26 days of rest: Enjoy 23 vacation days plus regional holidays. We also give you 2 additional days off at Christmas and on your birthday to celebrate special moments.
  • Incentives: Bring in new clients or employees to Garaje and we will pay you for it. Be part of our growth!
  • Culture of transparency: We believe in open communication and periodically share the company's situation and objectives in our All Hands and newsletters.
  • G-Book: Our oracle. At Garaje, we have a guide where you will find everything you need to know about how we work, our policies, processes, resources, and tools. You won't feel lost!
  • Frequent events and activities: We constantly share knowledge and learnings from projects. Since we enjoy spending time together, we also organize informal events to get to know each other better and have fun as a team.
  • €500 bonus: We incentivize your professional development with a €500 bonus so you can invest in training, language learning, books, or industry events.
  • High-growth environment: Evolve your career at Garaje and work in multidisciplinary Design, Data, Growth, and Technology teams, creating impactful experiences, services, and products for major clients such as Vodafone, BBVA, Endesa, Banco Santander, Inditex, Telefónica, Adeslas, Repsol, IKEA, Legálitas, RBI, and Grupo Dani García.
  • Impactful projects: You will work researching and understanding real user needs to contribute to the continuous improvement of digital products and experiences.

The role

An experienced UX Researcher with expertise in user research and the ability to develop continuous discovery processes for digital products.

We are looking for someone who enjoys being close to users, conducting interviews, identifying needs, and validating solutions through usability testing. Someone with the autonomy to plan and execute research from start to finish and transform findings into actionable insights that help continuously improve the user experience.

The position is focused 100% on UX Research, working closely with product and design teams in an environment of continuous evolution and improvement.

What you'll do

  • Plan and execute continuous user research to identify needs, behaviors, and opportunities for improvement.
  • Design, prepare, and conduct user interviews to understand their motivations, expectations, and difficulties.
  • Design, moderate, and analyze usability tests on digital products and experiences.
  • Actively participate in continuous discovery dynamics, ensuring the team has frequent contact with real users.
  • Define research objectives, hypotheses, participant profiles, and appropriate methodologies for each study.
  • Analyze and synthesize research results, identifying patterns, insights, and opportunities for improvement.
  • Translate findings into clear and actionable recommendations that help product and design teams make evidence-based decisions.
  • Share learnings with different stakeholders and contribute to generating a culture of continuous research.

How you'll work

  • Hybrid model: You will work on-site 2-3 days a week in Tordera (Barcelona), combining teamwork with the flexibility of remote work.

At Garaje... We are | We are not:

➔ We are humble and approachable people [but not submissive or simplistic]

➔ We are passionate and expert people [but not overwhelming or pretentious]

➔ We are makers with purpose [but not mere doers or gurus]

➔ We are brave and consistent people [but not reckless or irresponsible]

➔ We are demanding of ourselves [but not blockers]

Hiring process

If this sounds good to you, click “apply”—we are looking forward to receiving your application!

If your profile matches what we are looking for, we will contact you to coordinate an initial introductory phone call. If you progress, you will be able to meet someone from the team and delve deeper into the project and the next steps of the selection process.

About Garaje de Ideas

Garaje de Ideas is a Madrid-based digital agency specializing in user experience, product design, and technology development. The company partners with clients to create digital products and services, offering capabilities that span from strategic consulting and UX research to full-stack development and data analytics. With a team of around 50 professionals, it operates primarily in the Spanish market, serving both national and international clients.

For international professionals, Garaje de Ideas offers an opportunity to work in a creative, collaborative environment in the heart of Madrid. The agency's culture emphasizes design thinking and innovation, and it is open to hiring talent from abroad, as evidenced by its English-language job postings. While the company is relatively small, it provides a hands-on experience where employees can have a direct impact on projects across various industries.

Industry
Digital Agency
Founded
2008
Employees
50–100
Headquarters
Madrid, Spain
In Spain
Madrid

Good to know if you are moving

  • The company is headquartered in Madrid, offering a central location in one of Europe's most vibrant capitals.
  • Job postings are available in English, indicating a welcoming environment for international talent.
  • The agency works on a variety of digital products, providing diverse project experience.
  • As a smaller agency, employees may enjoy greater autonomy and visibility in their work.
  • Spain's digital sector is growing, and Madrid offers a strong tech and startup ecosystem.

In their own words

About the company & team

Take pride in their work, give their best, have fun, are brave and take risks, learn from mistakes, and love what they do.

Our attitude is defined by the passion we bring to our projects, the empathy and closeness we show our clients, and our ambition to go beyond what is expected.

All open roles at Garaje de Ideas
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