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Customer Service with SAGE 200

On-site in Barcelona·Full-time·Added 12 days ago

Gi Group España

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Overview

Job details

Permanent contract
Full-time hours.

Requirements

Have the right to work in Spain
No sponsorship mentioned, and this kind of work is rarely sponsored in Spain.
Work in English
English is required, per the ad.
Work on-site in Barcelona
No relocation package mentioned.

This job was automatically translated to English.

Pay & benefits

What you'll get

Permanent contract with the client with a 6-month probationary period.

Project with growth potential and learning in a dynamic environment.

Salary according to experience and competencies, with a stable project and career path.

Requirements

What we're looking for

Experience in Customer Service / Back Office managing orders from start to finish, ideally in home appliances or consumer electronics (essential).

Routine management of delivery notes, invoicing, and collection follow-up.

Invoicing ERP essential: Sage 200 or a very similar system (for example Microsoft Dynamics 365 Business Central / NAV or SAP Business One).

Languages

Intermediate/advanced level English.

Italian is highly valued, but not exclusive.

The role

At Gi Group, we are selecting Customer Service & Commercial Back Office to join a company in the home appliances/consumer electronics sector, with an international environment and constant contact with Product Managers in Italy.

What will you do on a day-to-day basis?

What you'll do

Commercial back office: preparation and follow-up of offers, order management, delivery notes, and invoicing.

Customer Service (multichannel): management of inquiries by telephone and email, with basic technical support regarding the product.

Logistics and stock: inventory control in coordination with external logistics, shipment tracking, and incident resolution.

Collections: monitoring of due dates, collection control, and payment claims when appropriate.

Management of sales and after-sales conditions, filtering and channeling information between internal areas and the client.

How you'll work

Full-time on-site from Monday to Friday.

Flexible schedule: 8:30 to 17:30.

Barcelona Vila Olímpica del Poblenou

Possibility of 1 days of teleworking later on (to be defined).

What are we looking for?

Organized, decisive, and proactive profile, with good communication and attention to detail.

What do we offer?

About Gi Group España

Gi Group is a global staffing and HR services company headquartered in Milan, Italy. It operates in over 30 countries and provides temporary and permanent staffing, recruitment process outsourcing, and HR consulting. In Spain, Gi Group España offers a wide range of job placements across sectors such as hospitality, logistics, automotive, banking, and customer service, with roles spanning administrative, operational, and technical positions.

Gi Group España has a strong presence across Spain, with offices in multiple cities and a focus on connecting candidates with local employers. For international professionals, the company frequently hires multilingual talent for customer service and back-office roles, particularly in languages like German, Italian, and English. Their work culture emphasizes flexibility and support for job seekers, making them a practical entry point for those looking to establish themselves in the Spanish labor market.