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Customer Service with Catalan + English

On-site in Madrid·Part-time·Added 27 days ago

Still open when we checked on 28 Sept

Randstad España

5458 open roles

Overview

Job details

  • €9.70 an hour

    Gross, as stated in the ad.

  • Part-time

    Per the ad.

Requirements

  • Have the right to work in Spain

    No sponsorship mentioned, and this kind of work is rarely sponsored in Spain.

  • Work in English

    English is required, per the ad.

  • Catalan

    The ad asks for Catalan, or counts it in your favour.

  • Work on-site in Madrid

    No relocation package mentioned.

Skills

This job was automatically translated to English.

Requirements

What we're looking for

Immediate incorporation once training is completed

  • Skills with office tools.
  • Keyboard agility.
  • Good spelling skills.
  • Ability to learn.
  • Goal-oriented
  • Teamwork.
  • C1 LEVEL CATALAN + C1 ENGLISH IS ESSENTIAL

Pay & benefits

What you'll get

*Hybrid and paid training

*Contract 3 months.

*Work shifts 30h/week

*On-site work (at our office at Calle Alcalá 265 - next to El Carmen Metro) from Monday to Friday

As this is a position oriented towards the distribution of financial/insurance products, and in compliance with current regulations (Royal Decree-law 3/2020, of February 4), the selected person must meet the criteria for commercial and professional honorability required by law (absence of serious or very serious administrative sanctions in financial/insurance matters and criminal offenses linked to the exercise of these activities). Accreditation will be formalized through the signing of a responsible declaration at the time of hiring.

The role

Do you have experience as a call center agent? Are you passionate about customer service? Do you consider yourself proactive, resourceful, and able to identify customer needs?

At Randstad, we have the perfect opportunity for you!

What you'll do

  • Handling customer service inquiries via chat, resolving incidents, and addressing queries and doubts.
  • Handling calls to resolve any type of inquiry or complaint.
  • Administrative tasks.
  • Customer follow-up and support.
  • Meeting the quality requirements and parameters set by the company.

About Randstad España

Randstad España is the Spanish branch of Randstad N.V., a global leader in human resources and staffing solutions. The company provides a wide range of workforce solutions, including temporary and permanent placement, recruitment process outsourcing, and HR consulting. With a strong presence in Spain, Randstad España connects thousands of professionals with job opportunities across various sectors, including industrial, technical, and customer service roles.

For international professionals, Randstad España offers a gateway to the Spanish job market, with numerous openings in technical maintenance, customer service, and administrative roles. The company values diversity and inclusion, and its extensive network of offices across Spain ensures support for candidates seeking employment in different regions. Randstad's global reach and local expertise make it a reliable partner for those looking to relocate and work in Spain.

Industry
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