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87,000+ live jobsHybrid in Madrid·Part-time·Added 1 month ago (last checked 4 Oct)
The ad doesn’t mention sponsorship
No sponsorship mentioned, and this kind of work is rarely sponsored in Spain.
This job advert was originally written in Spanish.
Salary range: 10-12K
Gi BPO, an important Italian multinational dedicated to outsourcing services, is looking to hire a Customer Service Agent to join our professional, close-knit team oriented towards offering a premium service within the healthcare sector.
What will your duties be?
Customer service
-Handle incoming calls from people interested in contracting the premium health product.
-Explain advantages, coverages, and benefits clearly.
-Resolve doubts and accompany the client during the contracting process.
Management of employee registrations and terminations.
-Register the data of the client and their beneficiaries.
-Manage enrollments, modifications, and cancellations.
-Keep the database updated and guarantee the quality of the records.
Payment Management
-Enroll clients in the Getnet platform.
-Configure collection calendars and manage cancellation requests.
-Perform follow-up on payments, non-payments, and returns.
-Coordinate the correction of receipts issued in error.
What are the conditions?
Monday to Friday, from 08:00 to 13:00 (5 hours/day).
Hybrid model: 2 days in the office + 3 days teleworking
Comfortable, accessible, and well-connected workspace in Madrid.
This is your opportunity!
Gi Group is a global staffing and HR services company headquartered in Milan, Italy. It operates in over 30 countries and provides temporary and permanent staffing, recruitment process outsourcing, and HR consulting. In Spain, Gi Group España offers a wide range of job placements across sectors such as hospitality, logistics, automotive, banking, and customer service, with roles spanning administrative, operational, and technical positions.
Gi Group España has a strong presence across Spain, with offices in multiple cities and a focus on connecting candidates with local employers. For international professionals, the company frequently hires multilingual talent for customer service and back-office roles, particularly in languages like German, Italian, and English. Their work culture emphasizes flexibility and support for job seekers, making them a practical entry point for those looking to establish themselves in the Spanish labor market.
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