What they ask for
Have the right to work in Spain
No sponsorship mentioned, and this kind of work is rarely sponsored in Spain.
Work on-site in Sevilla
No relocation package mentioned.
You'll most likely need Spanish to apply.This job was automatically translated to English,.
The role
Your mission will be: To coordinate and collaborate with the Manager in the management of the point of sale, ensuring compliance with the established processes and standards related to sales, procurement, cleaning, and personnel, always seeking the correct operation and management of the same to achieve Customer satisfaction.
description
Why choose Grupo MAS?
✅ Stability: You will be part of a consolidated and leading company in the sector.
📈 Growth: We support internal promotion and talent development.
📋 As a fundamental part of the store, your main functions will be:
▪ Quality in customer service
- Guarantee quality service, resolving incidents and complaints efficiently.
- Collect suggestions and comments from customers to improve the service.
- Collaborate with the team to ensure satisfaction and excellence in service.
▪ Management of the store's profitability
- Analyze the main management indicators and detect deviations from objectives.
- Control sales, margins, shrinkage, unknown loss, expenses, and productivity, proposing corrective measures.
- Analyze turnover and absenteeism, anticipating staffing needs and coordinating with the People and Wellbeing department.
- Perform floor inventories and monitor processes that affect store profitability
▪ Order, Procurement, and Store Cleaning
- Guarantee the procurement, placement, and implementation of products.
- Ensure order, cleanliness, and compliance with hygiene plans in the store and warehouse.
- Control stocks, order reception, returns, and inventories.
- Supervise compliance with corporate policies and guidelines.
▪ Support and Boost Sales
- Optimize product placement according to implementation plans.
- Offer alternatives to the customer in the event of product shortages.
- Supervise the home delivery service to guarantee an adequate shopping experience.
🧠 COMPETENCIES
🔹 Corporate Identity.
🔹 Orientation towards the External Customer
🔹 Team management and Cooperation
🔹 Teamwork.
🔹 Organization, rigor, and quality.
🔹 Emotional Management.
🔹 Communication and Influence.
🔹 Results orientation.
🔹 Initiative/Autonomy
Requirements
What we're looking for
* Basic qualification: Intermediate Vocational Training or ESO. Recommended specialties: Commercial Activities (formerly Commerce and Marketing)
* Desirable qualification: Higher Vocational Training or Bachillerato.
* Professional Experience: Minimum of one year in a similar position. For internal promotions, having held the position of shop assistant for one year.
* Other Requirements (Languages, skills, or specific knowledge): Advanced level Office tools. Courses related to commercial management, Customer Experience, digital competencies.
The role
Tú misión será: Coordinar y colaborar con el Gerente, en la gestión del punto de venta asegurando el cumplimiento de los procesos y estándares fijados, relacionados con ventas, aprovisionamiento, limpieza y personal, buscando siempre el correcto funcionamiento y gestión de la misma para lograr la satisfacción del Cliente.
description
¿Por qué elegir Grupo MAS?
✅ Estabilidad: Formarás parte de una empresa consolidada y referente en el sector.
📈Crecimiento: Apostamos por la promoción interna y el desarrollo de talento.
📋 Como parte fundamental de la tienda, tus funciones principales serán:
▪ Calidad en la atención al cliente
- Garantizar una atención de calidad, resolviendo incidencias y quejas de forma eficiente.
- Recoger sugerencias y comentarios de clientes para mejorar el servicio.
- Colaborar con el equipo para asegurar la satisfacción y excelencia en la atención.
▪ Gestión de la Rentabilidad de su tienda
- Analizar los principales indicadores de gestión y detectar desviaciones respecto a los objetivos.
- Controlar ventas, márgenes, mermas, pérdida desconocida, gastos y productividad, proponiendo medidas correctoras.
- Analizar la rotación y el absentismo, anticipando necesidades de personal y coordinándose con el dpto. de Personas y Bienestar.
- Realizar inventarios de sala y seguimiento de los procesos que afectan a la rentabilidad de la tienda
▪ Orden Aprovisionamiento y Limpieza de la Tienda
- Garantizar el aprovisionamiento, colocación e implantación de los productos.
- Asegurar el orden, limpieza y cumplimiento de los planes de higiene en tienda y almacén.
- Controlar stocks, recepción de pedidos, devoluciones e inventarios.
- Supervisar el cumplimiento de las políticas y directrices corporativas.
▪ Apoyar y Potenciar las Ventas
- Optimizar la colocación de productos según los planes de implantación.
- Ofrecer alternativas al cliente ante la falta de productos.
- Supervisar el servicio de reparto a domicilio para garantizar una adecuada experiencia de compra.
🧠 COMPETENCIAS
🔹 Identidad Corporativa.
🔹 Orientación al Cliente Externo
🔹 Gestión de equipos y Cooperación
🔹 Trabajo en equipo.
🔹 Organización, rigor y calidad.
🔹 Gestión Emocional.
🔹 Comunicación e Influencia.
🔹 Orientación a resultados.
🔹 Iniciativa/Autonomía
Requirements
What we're looking for
* Titulación básica: Ciclo formativo de Grado Medio o ESO. Especialidades recomendadas: Actividades Comerciales (antiguo Comercio y Marketing)
* Titulación deseable: Ciclo formativo de grado superior o Bachillerato.
* Experiencia Profesional: Mínimo de un año en un puesto similar. Para promociones internas, haber pasado por el puesto de dependiente de comercio durante un año.
* Otros Requerimientos (Idiomas, destrezas o conocimientos específicos): Herramienta Office Nivel avanzado. Cursos relacionados con la gestión comercial, Experiencia Cliente, competencias digitales.
About Grupo MAS
Grupo MAS is a leading food retail group in southern Spain, operating more than 260 supermarkets and food service establishments across Andalusia and Extremadura. With a strong focus on fresh, local products and proximity retail, the company employs over 5,600 people and continues to expand through organic growth and acquisitions. Its brands span supermarkets, cash-and-carry, catering, and pet food, reflecting a diversified approach to food distribution and hospitality.
- Industry
- Food Retail
- Founded
- 1973
- Employees
- 5,000–10,000
- Headquarters
- Seville, Spain
- In Spain
- Seville, Malaga, Cordoba and 4 more
- Website
- somosgrupomas.com
Good to know if you are moving
- Grupo MAS is headquartered in Seville, Spain, and operates primarily in Andalusia and Extremadura, offering opportunities in both urban and rural areas.
- The company emphasizes stable employment, with 85% of its workforce on permanent contracts, and provides training through its own center, MAS T FORMA.
- Employees receive direct discounts at company stores, special rates for leisure activities, and wedding, maternity, and paternity gift vouchers.
- The company is expanding, recently integrating the Maskom chain in Malaga, which may create new roles in the region.
- Spanish language proficiency is likely essential for most positions, as job listings and corporate communications are in Spanish.
In their own words
About the company & team
- Collaborate with the Manager in the organization and distribution of tasks within the team.
- Support the management of collections, cash balancing, and control of registers and cash.
- Supervise the closing of the establishment and collaborate in conflict resolution.
- Guarantee compliance with occupational risk prevention and food quality regulations.
About the company & team
- Colaborar con el Gerente en la organización y reparto de tareas dentro del equipo.
- Apoyar en la gestión de cobros, arqueos y control de cajas y efectivo.
- Supervisar el cierre del establecimiento y colaborar en la resolución de conflictos.
- Garantizar el cumplimiento de la normativa de prevención de riesgos laborales y calidad alimentaria.
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