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Digital Customer Support Intern

On-site in Málaga·Part-time·Added today

Harper & Neyer

13 open roles

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Overview

Job details

Internship contract
Part-time hours.

Requirements

Have the right to work in Spain
No sponsorship mentioned, and this kind of work is rarely sponsored in Spain.
Work on-site in Málaga
No relocation package mentioned.
University degree
“Estar en el último curso o haber finalizado el Grado en Marketing e Investigación de Mercados o Grado de Publicidad o Relaciones Públicas.” — per the ad.

This job was automatically translated to English.

Pay & benefits

What you'll get

Real opportunity for a career path and the possibility of internal promotion after the internship period.
Schedule flexibility regarding start and end times. On Fridays, we leave between 13:00 and 14:00.
Access to our collections with a special employee discount.
Specialized training in AI and digital tools.
Work in our new offices at the Málaga Technology Park.
Attendance at our FashionShows, Family & Friends, and brand events.
Teambuilding activities and fresh fruit every week.

Requirements

What we're looking for

Be in your final year or have completed a Degree in Marketing and Market Research or a Degree in Advertising or Public Relations.
Demonstrate excellent communication skills and good writing abilities.
Have agility in multi-channel environments, proactivity, and a problem-solving focus.
Demonstrate organization, attention to detail, and autonomy in daily work.
Master the use of Excel and show proficiency with digital tools/ERPs.
Have the possibility of signing an internship agreement with UMA.

The role

Within the Customer Service and E-Commerce department, you will contribute to ensuring an impeccable experience for our customers in digital environments, being a key piece in loyalty and providing direct support in a high-growth environment.

What you'll do

Monitor the different digital communication channels, support platforms, and social networks.
Resolve in real time problems and incidents related to online sales, shipments, and returns.
Manage customer service and order tracking across the different marketplaces where the brand is present.
Ensure fluid communication while taking care of the brand image, tone, and closeness that define Harper & Neyer.
Collaborate with the Marketing and E-commerce department to detect areas for improvement on the web and optimize the user experience.

About Harper & Neyer

Harper & Neyer is a Spanish fashion brand focused on reinterpreting classic menswear with timeless, carefully crafted garments. The company operates retail stores and an ecommerce channel, with a team that values excellence, passion, and a people-first culture. Their careers page highlights flexible hours, training in AI and digital tools, social events, and exclusive employee discounts.

Industry: Fashion
Headquarters: Spain
In Spain: Alicante, Huelva, Murcia and 2 more
Website: harperandneyer.com

Good to know if you are moving

Open roles are based in Alicante, Huelva, Murcia, Málaga, and Zaragoza, Spain.
Positions include store sales roles, ecommerce, wholesale, styling, and accounting.
The company offers flexible hours and training in AI and digital tools.
Employee benefits include exclusive clothing discounts and social events like fashion shows and team buildings.

In their own words

About the company & team

Harper & Neyer is the fastest-growing men's brand in Spain. We started from 0 and have become an international company.

We are challenging, inclusive, passionate, and self-confident. And our team is a reflection of that. We have a strong commitment to our employees and their well-being, both professionally and personally.

All open roles at Harper & Neyer