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Track Lead (Support & Operations)

On-site in Spain·Added today (last checked 29 Oct)

HCLTech

30 open roles

Our summary

Work mode
On-site, Spain

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Skills

The role

Operations Management with focus on continuous improvement,problem-solving, meeting client SLAs, and empowering teams through effective people management.

What you'll do

1. Enhance operational systems to facilitate improved management reporting, streamline information flow, optimize business processes, and support organizational planning.
2. Understand client requirements and accountable in ensuring support team is meeting client expectations.
3. To lead and mentor the project team and ensure transparent communication of project goals.
4. Brining new ideas and innovation for process development and overall organizational progress.
5. To provide solutions commensurate with the customers’ needs within the ambit of the given environment so as to lead to business results.

Skill Requirements

null

Other Requirements

null

Hiring process

2 steps2 interviews
  1. Application

  2. Shortlisting · With A recruiter/technical panel

  3. Technical interview

    An interview to exhibit technical skills, with questions across disciplines including puzzles and problems.

  4. HR Interview

    With the recruiter

    A mutual discussion of career goals, skills, strengths and passion; candidates can ask about the role and HCLTech.

  5. Offer roll-out

About HCLTech

HCLTech (HCL Technologies Limited) is an IT services company. Its official careers portal presents job opportunities across a wide international footprint, listing countries in the Americas, Europe, and Asia-Pacific among the locations candidates can search.

In Spain, HCLTech advertises a substantial number of open positions, including roles in Madrid. The current openings span technical support and operations, cloud and AI architecture, software engineering, identity and device management, program and project management, and sales, indicating an active delivery and commercial presence in the Spanish market.

Industry
IT Services

Good to know if you are moving

  • HCLTech's official careers portal lists Spain among the countries where candidates can search for job opportunities, alongside other European locations such as Germany, Portugal, Romania, Sweden and the United Kingdom.
  • The company currently advertises dozens of open roles in Spain, indicating an active and growing local operation.
  • Open positions in Spain include roles based in Madrid, spanning technical support and operations, cloud and AI architecture, software engineering, program management, and sales.
All open roles at HCLTech
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