Sales Advisor and Receptionist – HS Experience

• Fixed salary: €22,500 gross per year (14 payments).
• Annual performance bonus: €3,000.
• Restaurant card of €105/month (from January to November).
• Private health insurance Sanitas through flexible compensation.
• Ongoing training in products, sales skills, English, and professional development.
• Opportunities for growth and internal mobility within a multinational company.
• Monday to Friday: 9:00 a.m. to 6:30 p.m. (with one hour for lunch).
• Join an internationally leading company committed to innovation, people development, and service excellence.

Sales Advisor and Receptionist - HS Experience

Madrid | 100% On-site | Full Time | Permanent Contract

Are you passionate about delivering an exceptional customer experience? Do you enjoy combining customer service with a sales approach?

At Henry Schein, a global leader in solutions, products, and services for healthcare professionals, we are looking to hire a Sales Advisor and Receptionist for our HS Experience space in Madrid.

You will be the first point of contact for visitors and a key support for our customers, providing professional, friendly service focused on delivering an excellent experience in every interaction.

If you are a dynamic, organized person with strong communication skills and a sales mindset, we want to meet you!

You will be responsible for providing excellent service to both customers and colleagues, managing communications, supporting sales activities, and contributing to the success of the initiatives carried out at our HS Experience space.

Your main responsibilities will include:

• Handle and manage incoming calls professionally.
• Register orders and inquiries in internal systems.
• Resolve issues and route requests to the appropriate departments.
• Make outbound calls to inform about promotions, campaigns, events, and follow-up actions to build customer loyalty.
• Prepare quotes and manage special references.
• Create and keep customer records up to date.
• Coordinate the organization of visits, courses, events, and Vendor Days.
• Welcome and assist customers and visitors in person, ensuring an excellent experience from the moment they arrive.
• Collaborate with different departments to ensure agile, high-quality service.

We are looking for someone with a strong customer focus, a positive attitude, and the ability to combine personalized service with a commercial mindset.

• Experience of 2 to 3 years in customer service, reception, or telephone sales.
• Experience in the dental sector or training as a dental assistant will be valued.
• Sales-oriented profile with a focus on customer service and quality.
• Excellent communication and interpersonal skills.
• An organized, resourceful person with the ability to manage multiple tasks simultaneously.
• Proficient use of office tools, especially Microsoft Excel.

At Henry Schein, we promote an inclusive work environment where everyone has equal opportunities to build their professional career.

We value diversity and especially encourage applications from people with disabilities, as we believe diversity strengthens our teams and helps us provide better service to our customers.

If you are passionate about working with people, enjoy delivering excellent service, and want to develop your career at a leading company in the healthcare sector, we want to meet you! Apply now and become part of Henry Schein.

We sincerely appreciate your interest in joining our team. We value each application and dedicate the necessary time to review them carefully. If you do not receive a response from us within 15 days of submitting your application, unfortunately, you have not been selected to move forward in the selection process at this time.

We encourage you to continue exploring new opportunities within our company and once again express our gratitude for considering Henry Schein as the next step in your career.

Thank you very much, and we wish you the best of luck in your professional search!

At Henry Schein Schmidt, we promote a diverse and inclusive work environment. We are committed to providing equal opportunities to all qualified applicants, regardless of their ethnic background, gender, religion, sexual orientation, disability, age, or any other characteristic protected by law.

• Salario fijo:22.500€ brutos anuales (14 pagas).
• Bono anual por objetivos:3.000 €.
• Tarjeta restaurante de 105 €/mes (de enero a noviembre).
• Seguro médico privado Sanitas mediante Retribución Flexible.
• Formación continua en productos, habilidades comerciales, inglés y desarrollo profesional.
• Oportunidades reales de crecimiento y movilidad interna dentro de una compañía multinacional.
• Lunes a viernes: 9:00 a 18:30 (con una hora para almuerzo).
• Incorporarte a una empresa líder internacional comprometida con la innovación, el desarrollo de las personas y la excelencia en el servicio.

Asesor/a Comercial y Recepcionista - HS Experience

Madrid | 100% Presencial | Jornada Completa | Contrato Indefinido

¿Te apasiona ofrecer una experiencia excepcional al cliente? ¿Disfrutas combinando la atención al cliente con un enfoque comercial?

En Henry Schein, líder mundial en soluciones, productos y servicios para profesionales del sector sanitario, buscamos incorporar un/a Asesor/a Comercial y Recepcionista para nuestro espacio HS Experience en Madrid.

Serás la primera imagen de la compañía para quienes nos visitan y un punto de apoyo fundamental para nuestros clientes, ofreciendo una atención cercana, profesional y orientada a generar una experiencia excelente en cada interacción.

Si eres una persona dinámica, organizada, con habilidades de comunicación y vocación comercial, ¡queremos conocerte!

Serás responsable de ofrecer una atención excelente tanto a clientes como a colaboradores, gestionando las comunicaciones, apoyando las acciones comerciales y contribuyendo al éxito de las actividades que se desarrollan en nuestro HS Experience.

Entre tus principales responsabilidades estarán:

• Atender y gestionar profesionalmente las llamadas entrantes.
• Registrar pedidos y consultas en los sistemas internos.
• Resolver incidencias y canalizar las solicitudes hacia los departamentos correspondientes.
• Realizar llamadas salientes para informar sobre promociones, campañas, eventos y realizar acciones de seguimiento y fidelización.
• Elaborar presupuestos y gestionar referencias especiales.
• Crear y mantener actualizadas las fichas de clientes.
• Coordinar la organización de visitas, cursos, eventos y Vendor Days.
• Recibir y atender presencialmente a clientes y visitantes, garantizando una experiencia excelente desde su llegada.
• Colaborar con los distintos departamentos para asegurar un servicio ágil y de calidad.

Buscamos una persona con una clara orientación al cliente, actitud positiva y capacidad para combinar la atención personalizada con una visión comercial.

• Experiencia de 2 a 3 años en atención al cliente, recepción o ventas telefónicas.
• Se valorará experiencia en el sector dental o formación como auxiliar de clínica.
• Perfil comercial con orientación al cliente y a la calidad del servicio.
• Excelentes habilidades de comunicación y trato interpersonal.
• Persona organizada, resolutiva y con capacidad para gestionar varias tareas de forma simultánea.
• Manejo habitual de herramientas ofimáticas, especialmente Microsoft Excel.

En Henry Schein promovemos un entorno de trabajo inclusivo, donde todas las personas tienen las mismas oportunidades para desarrollar su carrera profesional.

Valoramos la diversidad y animamos especialmente a presentar su candidatura a personas con discapacidad, convencidos de que la diversidad fortalece nuestros equipos y nos ayuda a ofrecer un mejor servicio a nuestros clientes.

Si te apasiona el trato con las personas, disfrutas ofreciendo un servicio excelente y quieres desarrollar tu carrera en una compañía líder del sector sanitario, ¡queremos conocerte! Inscríbete y forma parte de Henry Schein.

We sincerely appreciate your interest in joining our team. We value each application and dedicate the necessary time to review them carefully. If you do not receive a response from us within 15 days of submitting your application, unfortunately, you have not been selected to move forward in the selection process at this time.

We encourage you to continue exploring new opportunities within our company and once again express our gratitude for considering Henry Schein as the next step in your career.

Thank you very much, and we wish you the best of luck in your professional search!

At Henry Schein Schmidt, we promote a diverse and inclusive work environment. We are committed to providing equal opportunities to all qualified applicants, regardless of their ethnic background, gender, religion, sexual orientation, disability, age, or any other characteristic protected by law.