Sales Performance Analyst - Telesales | Spain & Portugal

Sales Performance Analyst - Telesales | Spain & Portugal

Madrid | Hybrid model (50% remote / 50% office) | Full-time | Permanent contract

At Henry Schein Spain & Portugal, we are looking for a Sales Performance Analyst to play a key role in the growth of our business.

You will be the point of reference alongside the Telesales Manager, driving the performance of a team of approximately 50 professionals, turning data into decisions, developing commercial initiatives, and leading projects that directly contribute to achieving sales targets.

If you enjoy analyzing the business, leading projects, developing people, and turning information into actions that deliver results, this challenge is for you.

As a Sales Performance Analyst, you will act as the right hand of the Telesales Manager, helping to maximize the commercial performance of the department through analysis, planning, and team support.

Your main responsibilities will include:

• Analyze key commercial KPIs and identify areas for improvement.
• Prepare sales and profitability reports to support decision-making.
• Design and monitor action plans aimed at improving commercial performance.
• Create sales scripts, product manuals, and support materials for commercial campaigns.
• Design and monitor incentive plans and sales campaigns.
• Participate in the onboarding and ongoing training of new advisors and the continuous development of the team.
• Support the Telesales Manager in coordinating and monitoring the team.
• Monitor margins, discounts, and customer profitability.
• Collaborate closely with Marketing, Purchasing, Finance, and other departments to ensure the best commercial execution.
• Act as a reference for the team, providing vision, support, and guidance toward continuous improvement.

• Fixed salary:€45,000 gross per year
• Annual performance bonus:€5,000
• Hybrid model 50% remote / 50% office (one week from home and one week at the office).
• Flexible working hours, with intensive hours during the summer.
• 24 working days of vacation, plus December 24th, December 31st, and your birthday off.
• €110 per month restaurant card (from January to November).
• Flexible compensation plan (Sanitas health insurance without copays or waiting periods, transport card, and other benefits).
• Ongoing training and real opportunities for professional development.
• Free coffee and fruit at the office.
• Christmas hamper.
• Be part of an international leader in the healthcare sector, present in more than 30 countries and committed to the development of its people.

We would like to welcome someone with a strong business mindset, analytical skills, and a passion for developing high-performing teams.

• Minimum of 5 years of experience in telesales, call center, or sales department environments (B2B and recurring customers).
• Experience coordinating, leading, or developing commercial teams.
• Excellent analytical skills and a data-driven approach to decision-making.
• Advanced level of Microsoft Excel (pivot tables, advanced functions, data analysis, charts, etc.).
• Advanced level of English, both oral and written.
• Experience working with commercial KPIs and preparing reports.
• Ability to design commercial campaigns, incentives, and improvement plans.
• Excellent communication and influence skills.
• Organized, consistent, proactive, and results-oriented person.
• Ability to work transversally with different departments.

At Henry Schein, we promote a work environment based on respect, inclusion, and equal opportunities.

We value diversity in all its forms and especially encourage applications from people with disabilities, as we are convinced that diverse teams are more innovative, creative, and successful.

If you are looking for a project where you can combine analysis, strategy, commercial leadership, and business impact, we want to meet you. Apply now and become part of our team!

We sincerely appreciate your interest in joining our team. We value each application and dedicate the necessary time to review them carefully. If you do not receive a response from us within 15 days of submitting your application, unfortunately, you have not been selected to move forward in the selection process at this time.

We encourage you to continue exploring new opportunities within our company and once again express our gratitude for considering Henry Schein as the next step in your career.

Thank you very much, and we wish you the best of luck in your professional search!

At Henry Schein Schmidt, we promote a diverse and inclusive work environment. We are committed to providing equal opportunities to all qualified applicants, regardless of their ethnic background, gender, religion, sexual orientation, disability, age, or any other characteristic protected by law.

Sales Performance Analyst - Televentas | España & Portugal

Madrid | Modelo híbrido (50% remoto / 50% oficina) | Jornada completa | Contrato indefinido

En Henry Schein España & Portugal buscamos un/a Sales Performance Analyst para desempeñar un papel clave en el crecimiento de nuestro negocio.

Serás la persona de referencia junto a la Manager de Televentas, impulsando el rendimiento de un equipo de aproximadamente 50 profesionales, transformando datos en decisiones, desarrollando iniciativas comerciales y liderando proyectos que contribuyan directamente a la consecución de los objetivos de ventas.

Si disfrutas analizando el negocio, liderando proyectos, desarrollando personas y convirtiendo la información en acciones que generan resultados, este reto es para ti.

Como Sales Performance Analyst actuarás como la mano derecha de la Manager de Televentas, contribuyendo a maximizar el rendimiento comercial del departamento mediante el análisis, la planificación y el acompañamiento al equipo.

Entre tus principales responsabilidades estarán:

• Analizar los principales KPIs comerciales e identificar oportunidades de mejora.
• Elaborar informes de ventas y rentabilidad para facilitar la toma de decisiones.
• Diseñar y hacer seguimiento de planes de acción orientados a mejorar el rendimiento comercial.
• Crear argumentarios de ventas, manuales de producto y materiales de apoyo para campañas comerciales.
• Diseñar y realizar el seguimiento de planes de incentivos y campañas de ventas.
• Participar en la formación inicial de nuevos asesores y en el desarrollo continuo del equipo.
• Apoyar a la Manager de Televentas en la coordinación y seguimiento del equipo.
• Realizar el seguimiento de márgenes, descuentos y rentabilidad de clientes.
• Colaborar estrechamente con Marketing, Compras, Finanzas y otras áreas para asegurar la mejor ejecución comercial.
• Actuar como referente para el equipo, aportando visión, acompañamiento y orientación hacia la mejora continua.

• Salario fijo:45.000 € brutos anuales
• Bono anual por objetivos:5.000 €
• Modelo híbrido 50% remoto / 50% oficina (una semana en casa y una semana en oficina).
• Horario flexible e intensivo durante el verano.
• 24 días laborables de vacaciones, además del 24 de diciembre, 31 de diciembre y tu cumpleaños.
• Tarjeta restaurante de 110€ al mes (de enero a noviembre).
• Plan de Retribución Flexible (Seguro Médico Sanitas sin copagos ni carencias, tarjeta transporte y otros beneficios).
• Formación continua y oportunidades reales de desarrollo profesional.
• Café y fruta disponibles en la oficina.
• Cesta de navidad.
• Formar parte de una compañía líder internacional del sector salud, presente en más de 30 países y comprometida con el desarrollo de las personas.

Nos gustaría incorporar a una persona con una fuerte orientación al negocio, capacidad analítica y pasión por desarrollar equipos de alto rendimiento.

• Experiencia mínima de 5 años en entornos de televentas, call center comercial o departamentos de ventas (B2B y clientes de venta recurrente).
• Experiencia coordinando, liderando o desarrollando equipos comerciales.
• Excelente capacidad analítica y orientación a la toma de decisiones basada en datos.
• Nivel avanzado de Microsoft Excel (tablas dinámicas, funciones avanzadas, análisis de datos, gráficos, etc.).
• Nivel alto de inglés, tanto oral como escrito.
• Experiencia trabajando con KPIs comerciales y elaboración de informes.
• Capacidad para diseñar campañas comerciales, incentivos y planes de mejora.
• Excelentes habilidades de comunicación e influencia.
• Persona organizada, constante, proactiva y orientada a resultados.
• Capacidad para trabajar de forma transversal con diferentes departamentos.

En Henry Schein promovemos un entorno de trabajo basado en el respeto, la inclusión y la igualdad de oportunidades.

Valoramos la diversidad en todas sus formas y animamos especialmente a presentar su candidatura a personas con discapacidad, convencidos de que los equipos diversos son más innovadores, creativos y exitosos.

Si buscas un proyecto donde combinar análisis, estrategia comercial, liderazgo e impacto en el negocio, queremos conocerte. ¡Inscríbete y forma parte de nuestro equipo!

We sincerely appreciate your interest in joining our team. We value each application and dedicate the necessary time to review them carefully. If you do not receive a response from us within 15 days of submitting your application, unfortunately, you have not been selected to move forward in the selection process at this time.

We encourage you to continue exploring new opportunities within our company and once again express our gratitude for considering Henry Schein as the next step in your career.

Thank you very much, and we wish you the best of luck in your professional search!

At Henry Schein Schmidt, we promote a diverse and inclusive work environment. We are committed to providing equal opportunities to all qualified applicants, regardless of their ethnic background, gender, religion, sexual orientation, disability, age, or any other characteristic protected by law.