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Front Office & Guest Relations Specialist

On-site in Madrid·Added 6 months ago

This job was published 6 months ago

Hire Resolve.com

6 open roles

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Overview

Job details

€1,500 a month
Gross, as stated in the ad.
Fixed-term contract
Per the ad.
A relocation package
Help with the move, per the ad.

Requirements

Have the right to work in Spain
No sponsorship mentioned, and this kind of work is rarely sponsored in Spain.
Speak fluent Spanish
Listed as a requirement in the ad.
Work in English
English is required, per the ad.
Work on-site in Madrid
A relocation package offered.
Have 2+ years of experience
Mid-level role.

Pay & benefits

What you'll get

Contract: 6 months (Start: 18-20 May) with potential for extension.
Salary: €1,500 Gross per month.
Tax: Low employee tax (approximately 6%).
Housing: Individual room provided for only €100/month.
Perks: 1 meal per day included

Requirements

What we're looking for

Language: Native or professional Spanish (Mandatory) and Advanced English.
Experience: 2 to 6+ years in the luxury hotel industry (5-star experience highly preferred).
Logistics: Valid passport and a clear criminal record.
Standards: Exceptional presentation and communication skills.
Compliance: Must meet all legal hiring requirements for Andorra.

The role

Hire Resolve is currently seeking a sophisticated and professional Front Office Specialist to join an elite team at a premier 5-star luxury hotel in Andorra, Southwest Europe. This is an incredible opportunity to advance your career in a high-end international destination.

As the first point of contact, you will be responsible for providing a seamless and world-class welcome to international guests. You will manage the guest journey from arrival to departure, ensuring every interaction reflects the gold standard of 5-star hospitality.

What you'll do

Manage guest check-in/check-out and concierge services with precision.
Provide expert recommendations on local attractions and high-end services.
Coordinate with all hotel departments to fulfill VIP guest requests.
Maintain an impeccable front-of-house presence and professional demeanor.
Handle administrative tasks and reservations using premium property management systems.

About Hire Resolve.com

Hire Resolve.com is a recruitment agency based in Cape Town, South Africa, specializing in placing professionals in the hospitality and luxury service sectors. The company operates as a staffing and recruitment firm, connecting candidates with employers primarily in the Middle East and Europe, including Spain. With a focus on roles such as banqueting managers, fine dining servers, and luxury housekeeping specialists, Hire Resolve serves as a bridge for international hospitality professionals seeking opportunities abroad.

For international professionals considering roles in Spain through Hire Resolve, the agency offers a pathway to positions in upscale hotels and resorts. While the company itself does not have a physical office in Spain, it facilitates placements for Spanish hospitality employers. The work culture is remote and recruitment-focused, with a global reach, making it a practical entry point for those looking to relocate to Spain for hospitality careers.

Employees: 150
Headquarters: Cape Town, South Africa
Website: hireresolve.com

Good to know if you are moving

Hire Resolve specializes in hospitality recruitment, which is a key sector for international professionals moving to Spain.
The agency has experience placing candidates in luxury hotels and restaurants, which are common in Spain's tourism industry.
As a recruitment agency, Hire Resolve can assist with the job search process, but does not provide relocation services directly.
The company is based in South Africa, so candidates may need to coordinate interviews and paperwork remotely.
Spain's hospitality industry is a major employer, and roles like those listed are in demand in tourist destinations such as Barcelona and Madrid.

All open roles at Hire Resolve.com