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Room Service Manager

On-site in Madrid·Added 4 months ago

This job was published 4 months ago

Hire Resolve.com

6 open roles

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Overview

Job details

Permanent contract
Per the ad.

Requirements

Have the right to work in Spain
No sponsorship mentioned, and this kind of work is rarely sponsored in Spain.
Speak fluent Spanish
Listed as a requirement in the ad.
Work in English
English is required, per the ad.
Work on-site in Madrid
No relocation package mentioned.
Have 2+ years of experience
Mid-level role.
Higher vocational training (FP Grado Superior)
“Higher Vocational Training (Ciclo Formativo de Grado Superior) required.” — per the ad.

Pay & benefits

What you'll get

Position: Permanent employment opportunity.
Salary: €2,200 Gross per month.
Housing: Individual accommodation provided for only €100 per month.
Meals: One meal per day included.
Career Growth: Opportunity to build a long-term career within a luxury hospitality environment.

The role

Hire Resolve is recruiting an experienced Room Service Manager for a prestigious luxury 5-star hotel partner in Andorra, Southwest Europe. This is an excellent opportunity for a hospitality professional with strong F&B operations experience, exceptional attention to detail, and a passion for delivering discreet, high-quality in-room dining experiences within a luxury environment.

As Room Service Manager, you will oversee the full in-room dining operation, ensuring seamless 24/7 service delivery, consistent quality standards, and exceptional guest satisfaction. You will lead a dedicated team and work closely with kitchen, front office, and F&B departments to ensure efficient and timely service.

What you'll do

Oversee and manage all room service operations, ensuring smooth and efficient 24/7 service delivery.
Lead, train, and supervise the room service team to maintain luxury service standards.
Ensure accurate order taking, preparation, and timely delivery of in-room dining orders.
Maintain high standards of presentation, food quality, and guest satisfaction at all times.
Coordinate closely with kitchen and other hotel departments to ensure operational efficiency.
Monitor guest preferences and ensure personalised service delivery.
Manage staffing schedules, inventory, and operational logistics for room service.
Handle guest feedback and resolve service issues promptly and professionally.
Ensure compliance with all health, safety, and hygiene regulations.

Requirements

Qualification: Higher Vocational Training (Ciclo Formativo de Grado Superior) required.
Experience: Minimum 2 years experience in room service or high-end F&B operations in a supervisory or management role within a luxury hotel environment.
Languages: Fluent Spanish and English are mandatory. A third language (French and/or Catalan) will be highly advantageous.
Logistics: Valid passport and clear criminal record.
Leadership: Strong team management, communication, and guest-relations skills.
Standards: Professional presentation, high energy levels, and a guest-focused approach.
Compliance: Must meet all legal employment requirements for Andorra.

About Hire Resolve.com

Hire Resolve.com is a recruitment agency based in Cape Town, South Africa, specializing in placing professionals in the hospitality and luxury service sectors. The company operates as a staffing and recruitment firm, connecting candidates with employers primarily in the Middle East and Europe, including Spain. With a focus on roles such as banqueting managers, fine dining servers, and luxury housekeeping specialists, Hire Resolve serves as a bridge for international hospitality professionals seeking opportunities abroad.

For international professionals considering roles in Spain through Hire Resolve, the agency offers a pathway to positions in upscale hotels and resorts. While the company itself does not have a physical office in Spain, it facilitates placements for Spanish hospitality employers. The work culture is remote and recruitment-focused, with a global reach, making it a practical entry point for those looking to relocate to Spain for hospitality careers.

Employees: 150
Headquarters: Cape Town, South Africa
Website: hireresolve.com

Good to know if you are moving

Hire Resolve specializes in hospitality recruitment, which is a key sector for international professionals moving to Spain.
The agency has experience placing candidates in luxury hotels and restaurants, which are common in Spain's tourism industry.
As a recruitment agency, Hire Resolve can assist with the job search process, but does not provide relocation services directly.
The company is based in South Africa, so candidates may need to coordinate interviews and paperwork remotely.
Spain's hospitality industry is a major employer, and roles like those listed are in demand in tourist destinations such as Barcelona and Madrid.

All open roles at Hire Resolve.com