The English-language job board for Spain

Business Analyst / Subject Matter Expert (IT)

Hybrid in Barcelona·Full-time·Added over a year ago

This job was published a year ago

Still open when we checked on 8 Oct

Overview

Job details

  • Permanent contract

    Full-time.

  • Hybrid

    Office and home days — the ad has the split.

Requirements

  • Have the right to work in Spain

    Hola Consultores doesn't mention sponsorship in the ad.

  • Work in English

    English is required, per the ad.

  • Be near Barcelona for hybrid days

    No relocation package mentioned.

  • Have 3+ years of experience

    Mid-level role.

  • University degree

    “Formación en Ingeniería, Informática, Sistemas o similar.” — per the ad.

Benefits

  • Private health insurance

    Per the ad: paid by the employer, or taken through flexible pay.

Skills

This job was automatically translated to English.

Requirements

What we're looking for

  • Experience as an IT Business Analyst, Product Owner, or SME (min. 3 years).
  • Technical knowledge of web environments, databases, and digital platforms.
  • Experience with customer service and engagement platforms (e.g., Zendesk, Braze).
  • Experience documenting with tools such as Confluence and Jira.
  • Degree in Engineering, Computer Science, Systems, or a related field.
  • Advanced level of English (oral and written).
  • Experience in agile environments (SCRUM).
  • Analytical skills, results-oriented mindset, and effective communication.

Pay & benefits

What you'll get

Permanent employment contract and stability from day one.

Full support for your personal/professional development.

Excellent work environment.

Private medical insurance with Adeslas (comprehensive + dental).

Hybrid remote work model, 3x2.

100% payment for official certification exams.

Partial payment for any IT/Data course.

✔Large projects with advanced technologies.

If your profile fits the position and you are excited to become part of our team, we would love to hear from you!

The role

Hola Consultores, S.L. is a company specialized in providing IT and Engineering services for business management, offering solutions tailored to our clients' needs.

What you'll do

  • Gather and document business needs and objectives.
  • Translate requirements into functional and technical specifications.
  • Design solutions together with the Technical Lead.
  • Develop prototypes, flows, and use cases to validate solutions.
  • Support the UX/UI team in product design.
  • Act as a bridge between business, design, and IT.
  • Support projects throughout the entire software development lifecycle (SDLC).
  • Analyze and optimize processes and workflows.
  • Propose improvements for productivity, costs, and user experience.
  • Document digital products (white label, processes, use cases, specifications).
  • Maintain relationships with internal departments and vendors.
  • Report progress, risks, and results to the IT Manager.

Your profile

We are looking for a Business Analyst - Subject Matter Expert (SME) to join our team in the Customer area, serving as the key link between business needs, customer experience, and technological solutions.

The Customer area focuses primarily on customer applications, customer service, and engagement platforms, so your responsibility will be to analyze, identify areas for improvement, and maintain correct communication regarding the digital products of these channels, working closely with the IT and business teams to offer innovative solutions that meet organizational objectives.

About Hola Consultores

Hola Consultores is a Spanish IT consulting and staffing firm based in Madrid, providing specialized technology talent and project solutions to clients across various industries. The company focuses on areas such as software development, data engineering, DevOps, SAP consulting, and product management, acting as a bridge between skilled professionals and corporate clients. With a team of consultants deployed on client projects, it operates as a service-oriented business in the Spanish IT market.

Hola Consultores has a strong presence in Madrid and Barcelona, where it hires for a wide range of technical and functional roles. For international professionals, the company offers opportunities to work on diverse projects in Spain, with a recruitment process that values technical skills and adaptability. As a consultancy, it provides a pathway into the Spanish tech ecosystem, though its visibility and brand recognition are limited outside the local market.

Employees
100
Headquarters
Madrid, Spain
In Spain
Madrid, Barcelona

Good to know if you are moving

  • Based in Madrid, with job openings also in Barcelona, offering opportunities in two major Spanish tech hubs.
  • Focuses on IT consulting and staffing, providing a range of roles from junior to senior levels in development, data, and product.
  • Recruitment is managed through Personio, a common HR platform in Europe, which may streamline the application process.
  • As a consulting firm, employees may have opportunities to work on projects with various clients, gaining diverse experience.
  • The company's visibility is limited, so international candidates may need to research specific client projects and career growth prospects.

In their own words

Additional information

We are proud to be an innovative 2.0 company where people are at the center of our attention. Ethics, transparency, impartiality and independence are fundamental values in our philosophy, and we are also committed to gender equality. We strive to ensure equal opportunities for men and women in all areas of our work. Furthermore, we are firmly in favor of equality in all its forms and promote an inclusive environment where every individual, regardless of their gender, religion, sexual orientation, ethnicity or any other characteristic, is valued and respected.

All open roles at Hola Consultores

Location

Hola Consultores · Barcelona

Loads Google Maps, which may set its own cookies.

WhatsApp

SAP SD Consultant

Hola Consultores1y+ ago
Hybrid in BarcelonaNo Spanish needed

Senior Data Engineer

Hola Consultores2y+ ago
Hybrid in BarcelonaNo Spanish needed

IT Specialist

Hola Consultores8mo ago
Hybrid in BarcelonaFluent Spanish

Senior Python Developer

Hola Consultores8mo ago
Hybrid in Barcelona

Junior Python Developer

Hola Consultores8mo ago
Hybrid in Barcelona

Full Stack

Hola Consultores10mo ago
Hybrid in Barcelona

Scrum Master

Hola Consultores1y+ ago
Hybrid in Barcelona

Product Lead

Hola Consultores1y+ ago
Hybrid in Barcelona

UX/UI Product Designer

Hola Consultores8mo ago
Hybrid in BarcelonaNo Spanish needed

DevSecOps Engineer

Hola Consultores8mo ago
SpainNo Spanish needed

PMS Analyst

Hola Consultores2y+ ago
Hybrid in SpainNo Spanish needed

Operations Specialist

Hola Consultores8mo ago
Hybrid in BarcelonaFluent Spanish
See all 14 jobs