Print Inside Presales Consultant with French

• Current experience and knowledge in printing technologies, hardware, operating systems, software, and networking technologies.
• Self-motivated with the ability to operate with minimal tactical direction.
• Typically, minimum 3 years of relevant work experience.

• Native proficiency in spoken and written French language, and advanced proficiency in English. Advanced/native Proficiency in German language is a strong advantage. Proficiency in another language is advantageous.
• Demonstrated motivation to seek knowledge and continuous learning.

• Bachelor's degree or equivalent experience, preferably in a technical/engineering field or computer science.

• Opportunity to work in an international organization with colleagues coming from all over the world.
• Diverse, continued internal growth and career opportunities. Including HP's own learning platform and LinkedIn Learning.
• An attractive benefits package:
  • Health & Life insurance
  • Lunch at reduced prices at our canteen/ ticket restaurant vouchers
  • HP product discount
• Work life balance / flexible working hours.
• Women, Pride, Young employees, Sustainability and DisAbility! Just a few of our fantastic global business networks you can get involved with locally.
• We also dedicate time and resources to contribute with our community through Corporate Volunteering activities, including our onsite HP Charity day.
• Do you like to give back to the community? Then join one of our many volunteering teams or be a part of the incredible HP charity day held on site annually.
• Love sports? Then take advantage of our sports center (indoor and outdoor) with 25+ regular coordinated activities.
• We have an onsite Doctor and medical team for our employees, including services such as: nutrition, physiotherapy, and general health.
• Printing Happy hour - from photographs to large posters. And Hands-on workshops to print with the latest technology - from wall covers to 3D printed models.
• Dedicated lactation room.
• Our Women Network organizes activities such as Networking, the promotion of STEM vocations, talks on, improving business acumen, work life balance and skills of the future, etc.

No

As an Inside Presales Technical Consultant, you will provide technical presales support for the HP Commercial portfolio of Print products, services and solutions. Our team supports multiple languages across the world ensuring a diverse and collaborative work environment.

• Provide technical recommendations, direction, and guidance on HP Print offerings.
• Respond to and track technical questions from internal or external requestors.
• Present the advantages of HP's Print products and solutions.
• Assist sales representatives in responding to customers' requests (RFI, RFP, RFQ).
• Support sales opportunities with in-depth technical understanding of HP's offerings.
• Provide support on the status of technical and environmental regulations.
• Deliver trainings to other departments about Print products and solutions.
• Manage technical escalations and provide proactive technical updates to the sales community.
• Collaborate with various technical resources as needed, within the Presales organization or Worldwide Divisional resources.
• Maintain a high level of service quality and total customer experience (TCE).
• Ensure a competitive and appropriate level of technical and professional competence.

Full time

No shift premium (Spain)

No

• The job provides continuous face-to-face, hands-on, and virtual training sessions on cutting-edge technologies, HP's leading products, and solutions, both locally and internationally.
• The ideal candidate should have a genuine passion for technology and a native level of proficiency in French language. English fluency is required for internal communication, team meetings, and training, with proficiency in another language considered a significant advantage.

Our mission is to support sales opportunities by providing technical guidance through various communication channels. Assist our End-User sales and Channel teams in navigating Print products, solutions, and services, ensuring they secure business wins and deliver an excellent total customer experience (TCE).

• Strong analytical, organizational, and team skills, with troubleshooting and problem-solving abilities.

The Inside TC role serves as an entry point in the Presales TC community, providing opportunities for advancement within the team or country. Potential evolution includes becoming a Team Lead, or Supervisor. In the WW TC community, progression to Expert team member or Senior Country Field TC is achievable. Other moves to different departments i.e. Technical Marketing, Product Management, IT, etc., within the company are also possible.

Services