Flight Plan Systems Analyst and Support
Iberia4w ago
This role involves managing, supervising, and coordinating the applications and systems used in the Flight Dispatch area to ensure operational availability and efficiency.
MadridNo Spanish needed
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87,000+ live jobsOverview
- Work mode
- On-site, Madrid
- Spanish
- Fluent
- English
- Required
- Education
- University degree
Visa options
The ad doesn’t mention sponsorship
Not a refusal, but not a yes. Worth asking in your first message.
Skills
This job advert was originally written in Spanish.
Requirements
What we're looking for
- Experience as a Product Owner or Product Manager in digital environments (eCommerce/app).
- Experience leading strategic and cross-functional initiatives.
- Experience in complex environments with multiple stakeholders.
Technical skills:
- Agile methodologies (Scrum, Kanban).
- Product definition and roadmap management.
- Digital analytics and data-driven decision-making.
- Experience in omnichannel environments and customer journey
Skills:
- Strategic vision and business orientation.
- Leadership without authority (cross-functional influence).
- Strong analytical and prioritization skills.
- Communication and storytelling for stakeholders.
- Customer and results orientation.
- Adaptability and change management.
Languages:
Education & certifications
- Degree in Engineering, Business Administration, Marketing, Product Design, or similar.
Experience:
Languages
- Fluent Spanish and English.
Talent at Iberia:
The role
Product Owner responsible for defining, leading, and evolving the digital product strategy (web/app), ensuring its alignment with global business objectives and maximizing value for the customer.
The role combines tactical execution with a strong strategic vision, acting as a link between business, technology, and the customer, and leading cross-functional initiatives that impact multiple areas of the company.
Your challenges:
What you'll do
Strategy and product vision
- Define and evolve the product vision and roadmap aligned with the digital and business strategy.
- Identify growth opportunities (revenue, conversion, engagement) through data, market, and customer insights.
- Prioritize initiatives based on impact, effort, and strategic alignment.
- Drive data-driven product decisions focused on value.
Cross-functional leadership
- Act as a connection point between multiple areas (marketing, CRM, loyalty, revenue management, CX, technology, etc.).
- Align stakeholders with product priorities and facilitate decision-making.
- Lead end-to-end initiatives that span different systems, teams, and processes.
- Ensure coherence in the customer experience throughout the entire customer journey.
Execution and delivery
- Translate strategic needs into backlog, functional requirements, and user stories.
- Lead execution in agile environments (Scrum/Kanban).
- Manage the product backlog and prioritize features.
- Ensure the quality, launch, and operation of the digital product.
- Manage risks, dependencies, and timelines.
Continuous optimization
- Analyze product metrics and user behavior to identify improvements.
- Define and execute experimentation (A/B testing, user testing).
- Incorporate customer and stakeholder feedback into product evolution.
- Promote a culture of continuous improvement and learning.
Key measures
- Business impact: conversion, revenue, digital income, efficiency.
- Product KPIs: engagement, adoption, retention, NPS.
- Roadmap compliance and time-to-market.
- Impact of cross-functional initiatives (cross-product / cross-channel).
- Stakeholder alignment and satisfaction level.
- Continuous improvement based on experimentation and data.
Your knowledge:
Education:
description
Our company
About Iberia
Iberia is the flag carrier airline of Spain and one of the largest airlines in Europe, operating a broad international network from its hub at Madrid-Barajas Airport. The company is part of the International Airlines Group (IAG), alongside British Airways, Vueling, and LEVEL, and is a founding member of the Oneworld alliance. With a fleet of over 100 aircraft, Iberia serves more than 100 destinations across Europe, the Americas, Africa, and the Middle East, and is a major player in the maintenance, repair, and overhaul (MRO) sector, with its own hangars and workshops in Madrid.
Iberia has a significant presence in Spain, with its headquarters and main operational base in Madrid, and a major maintenance hub in La Muñoza. The company is a key employer for aviation professionals in Spain, particularly for engineers, technicians, and pilots. For international hires, Iberia offers a multicultural work environment and the opportunity to work in a leading European airline, with roles ranging from aircraft maintenance and engineering to commercial and digital positions. The company's culture emphasizes technical excellence and operational safety, and it is a relevant option for professionals looking to relocate to Spain.
- Industry
- Aviation
- Founded
- 1927
- Employees
- 20,000–50,000
- Headquarters
- Madrid, Spain
- In Spain
- Madrid, Barcelona, Palma de Mallorca
- Website
- iberia.com
Good to know if you are moving
- Iberia is part of the International Airlines Group (IAG), a multinational holding, which can offer opportunities for internal mobility across its airlines (British Airways, Vueling, etc.).
- The company's official working language is Spanish, but English is widely used in technical documentation and in many operational areas, making it accessible for international professionals.
- Iberia has its own MRO (Maintenance, Repair, and Overhaul) division with large facilities in Madrid (La Muñoza), offering specialized roles for aircraft maintenance engineers and technicians.
- The company runs a specific training program for new maintenance technicians (Programa de Formación), starting in October, which can be an entry point for international candidates.
- Many roles, especially in engineering and maintenance, require EASA Part-66 licenses or equivalent certifications, which are internationally recognized and can be a valuable asset for professionals.
In their own words
About the company & team
We are the largest Spanish airline and leader between Europe and Latin America; we belong to the IAG airline group and are part of the oneworld alliance. Our goal is to always be the best travel option for our customers and to make them feel that what matters most to us is their safety and the quality and experience of their journey. In addition to the airline, we also have aircraft maintenance as a complementary business.
At Iberia, we value that our professionals are an example of behaviors for customers, but also within the team. We expect all new hires to be an example of these.
Your role:
We value that our professionals are an example of behaviors for customers, but also within the team. We expect all new hires to be an example of these.
- We are one and diverse: You work in a coordinated, open, and collaborative manner pursuing a common goal in a diverse and inclusive environment.
- We put soul and passion: You make things happen by fully committing to everything you do.
- We reinvent tomorrow: You look for new and different ideas to solve problems.
- We connect with our customers and colleagues: You always want to go a step further than expected with a smile and a pleasant manner.
- We make it simple and efficient: We focus on what's important, analyzing situations and eliminating what doesn't add value.
- We carry safety in our DNA: We work with the attention and care of the first day: in every ground operation, in every flight. We know the processes and apply them rigorously.
Our commitment to Diversity and Inclusion
Additional information
At Iberia, we are one and diverse. We are a faithful reflection of today's society and have teams with very diverse profiles that enrich us to be more creative and innovative.
We believe in talent without labels and are fully committed to offering the same professional opportunities to everyone. Therefore, all decisions in our selection processes are based exclusively on the competencies, skills, and knowledge necessary for the performance of the position.
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