IKEA Restaurant Assistant Valladolid

Identify the different types of customers according to their purchasing needs and offer them a fun, comfortable, and satisfying shopping experience to increase sales.

-Offer personalized service from the first contact with the customer.

-Show home decoration solutions full of inspiration.

-Guarantee customer satisfaction, efficiently and effectively, using all available means and sales channels.

-Advise on products, their functionality, and their characteristics, as well as making known all the services that facilitate the purchase.

- Prepare cold and hot dishes

• Inform customers about and offer them the daily menu of the line, advising according to their preferences, and ensure an excellent experience
• Contribute to the management of our internal restaurant for employees.
• Comply with all food safety rules and guidelines. Maintain order and cleanliness in the work areas.
• Maintain global standards regarding routines and optimize processes in the production area
• Ability to organize tasks and processes with the production team

'- You have a strong customer orientation

• You are capable of taking personal initiative and you provide excellent customer service with the aim of guaranteeing their satisfaction.
• You are passionate about offering complete and personalized home decor solutions for each of our customers.
• You ensure sales are maximized by succeeding in converting our visitors into customers while maintaining profitability.
• Ability to organize your own work and support the rest of the team.
• You have the curiosity and the ability to learn and grow in the role and to adapt to change and uncertainty.
• Proficiency in IT tools: office 365, Outlook....
• Ability to help our customers with their specific needs to ensure a satisfactory experience.
• Passion for commerciality and dealing with customers.
• Confidence when addressing and communicating with people, in a polite, friendly, and motivating manner.
• Previous knowledge and experience in the catering and/or fast food areas is valued.

We are the ones meeting our customers - in our stores, online, in our catalogue and beyond. We have knowledge of the IKEA product range, local markets and customer needs and we constantly find new ways of making real connections with our customers to maximize sales and profitability. Together with thousands of colleagues around the world we're a diverse team working for the continued global success of the IKEA Concept - a concept that helps millions of customers create a better everyday life!

• Job ID: 364541

• Date posted: 10/09/2026

Identificar los distintos tipos de clientes según su necesidad de compra y ofrecerles una experiencia de compra divertida, cómoda y satisfactoria para incrementar las ventas.

-Ofrecer una atención personalizada desde el primer contacto con el cliente.

-Mostrar soluciones de decoración del hogar llenas de inspiración.

-Garantizar la satisfacción de clientes, de forma eficiente y eficaz utilizando todos los medios y los canales de venta disponibles.

-Asesorar sobre los productos, su funcionalidad y sus características, además de dar a conocer todos los servicios que facilitan la compra.

-Preparar platos fríos y calientes

• Informar y ofrecer a los clientes el menú diario de la línea, aconsejando según sus preferencias y asegurar una experiencia excelente
• Contribuir en la gestión de nuestro restaurante interno para empleados/as.
• Cumplir con todas las normas y directrices de seguridad alimentaria. Mantener el orden y la limpieza de las áreas de trabajo.
• Mantener los estándares globales en cuanto a rutinas y optimizar los procesos en el área de producción
• Capacidad para organizar tareas y procesos con el equipo de producción

'- Tienes fuerte orientación a clientes

• Eres capaz de tomar iniciativas personales y tienes una excelente atención al cliente con el objetivo de garantizar su satisfacción.
• Te apasiona ofrecer soluciones completas y personalizadas para cada uno de nuestros clientes en la decoración del hogar.
• Te aseguras de maximizar las ventas consiguiendo convertir nuestros visitantes en clientes manteniendo la rentabilidad.
• Capacidad de organizar el trabajo propio y apoyo al resto del equipo.
• Tienes la curiosidad y la capacidad de aprender y crecer en la función y adaptarte al cambio y a la incertidumbre.
• Dominio de herramientas informáticas: office 365, Outlook....
• Capacidad para ayudar a nuestros/as clientes/as con sus necesidades particulares para garantizar una experiencia satisfactoria.
• Pasión por la comercialidad y el trato con clientes/as.
• Confianza a la hora de dirigirse a las personas y comunicarse con ellas, de forma educada, amable y motivadora.
• Valorable conocimientos y experiencia previa en las áreas de restauración y/o fast food.

We are the ones meeting our customers - in our stores, online, in our catalogue and beyond. We have knowledge of the IKEA product range, local markets and customer needs and we constantly find new ways of making real connections with our customers to maximize sales and profitability. Together with thousands of colleagues around the world we're a diverse team working for the continued global success of the IKEA Concept - a concept that helps millions of customers create a better everyday life!

• Job ID: 364541

• Date posted: 10/09/2026